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Nearshore Manager Jobs (NOW HIRING)

ClearStar

BPO Manager

$75K - $85K/yr

Lead management of global BPO vendors across offshore and nearshore operations * Establish and enforce SLA frameworks, performance metrics, and governance standards * Monitor vendor performance ...

Scalepex

Program Manager

Plano, TX · Remote

Scalepex is a dynamic services firm specializing in providing nearshore solutions for premium ... This Manager will work with their data teams and help prioritize initiatives and keep them ...

Aya Healthcare

Manager, Security Operations

Lead a blended security operations model combining internal analysts, nearshore/offshore resources, and managed service providers. * Establish clear operating models, escalation paths, staffing ...

HireRising

Data & Analytics Manager

Phoenix, AZ · Hybrid

$120K - $140K/yr

Data & Analytics Manager Salary: $120,000 - $140,000/year + 20% annual bonus Location: HYBRID ... S. and nearshore markets, with new ventures into Finance & Accounting. We specialize in contract ...

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$27.5K

$81.7K

$137.5K

How much do nearshore manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for nearshore manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Nearshore Managers when coordinating cross-border teams?

Nearshore Managers often encounter challenges related to time zone differences, cultural nuances, and varied communication styles when managing cross-border teams. Ensuring alignment on project goals and maintaining consistent quality standards can require proactive communication and regular check-ins. Additionally, they must navigate differences in local regulations and business practices, making flexibility and adaptability essential skills for success in this role.

What is a Nearshore Manager?

A Nearshore Manager is a professional responsible for overseeing business operations and teams located in countries geographically close to the company's home country, often within the same or similar time zones. Their main duties include managing remote teams, ensuring project delivery, facilitating communication between onshore and nearshore teams, and optimizing processes for efficiency and cost-effectiveness. Nearshore Managers play a crucial role in bridging cultural and operational gaps, aligning nearshore teams with the company's objectives, and maintaining high-quality standards. They typically work in industries such as IT, software development, and customer service where nearshoring offers cost and logistical advantages.

What are the key skills and qualifications needed to thrive as a Nearshore Manager, and why are they important?

To thrive as a Nearshore Manager, you need expertise in project management, cross-cultural communication, and a background in business or IT, often supported by a relevant degree or PMP certification. Familiarity with project management tools like Jira, Trello, and collaboration platforms such as Slack or Microsoft Teams is typically required. Strong leadership, problem-solving abilities, and adaptability are vital soft skills for managing remote teams and aligning client expectations. These competencies ensure effective coordination, high-quality deliverables, and successful client relationships in nearshore outsourcing environments.

What is the difference between Nearshore Manager vs Offshore Project Manager?

AspectNearshore ManagerOffshore Project Manager
CredentialsProject management certifications, industry-specific skillsSimilar project management certifications, technical expertise
Work EnvironmentCollaborates with nearby teams, often in the same or neighboring countriesCoordinates with distant teams, often in different time zones and countries
Employer & Industry UsageUsed in industries like IT, software development, and business servicesCommon in manufacturing, IT, and software sectors
Search & Comparison IntentPeople compare roles to understand regional management differencesOften compared to understand remote team management

The Nearshore Manager oversees projects with teams in nearby countries, facilitating easier communication and cultural alignment. In contrast, the Offshore Project Manager manages distant teams, often in different time zones, requiring different coordination strategies. Both roles require similar certifications and skills but differ mainly in geographic scope and communication dynamics.

BPO Manager

BPO Manager

ClearStar

Remote

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

ClearStar offers employers valuable employment intelligence to better support their recruiting and decision-making by increasing the quality, reliability, and visibility of information through background and medical screening. A seven-time Inc. 5000 honoree and founding member of the Professional Background Screening Association (PBSA, formerly NAPBS), ClearStar has provided innovative technology solutions to businesses in the human capital management industry from its corporate offices in Alpharetta, Georgia, since 1995. Since 2020, ClearStar has been a portfolio company of Hanover Investor Management, a London-based private equity firm. By joining ClearStar, you will have the unique opportunity to learn from industry leaders while making an impact on the lives of others. No matter where you are located, you're a valued member of the team. In our remote-first culture, we value trust, flexibility, outcomes and results. You will have access to digital tools and resources that keep everyone connected and collaboration at the forefront. We believe that success comes from empowered individuals working together, and we're committed to ensuring you feel supported, engaged, and set up for success - wherever you are.
  • ClearStar Background Screening
  • Our culture and values

Why ClearStar Needs You:
The BPO Manager plays a critical role in overseeing ClearStar's global vendor relationships and outsourced operations. This role ensures third-party partners deliver against performance, quality, and compliance expectations while supporting a scalable, cost-effective operating model. You will drive vendor accountability, strengthen governance, and provide visibility into performance across offshore and nearshore operations.
What You'll Do:
  • Lead management of global BPO vendors across offshore and nearshore operations
  • Establish and enforce SLA frameworks, performance metrics, and governance standards
  • Monitor vendor performance, analyze trends, and drive corrective action plans as needed
  • Ensure vendor operations comply with FCRA and data handling requirements
  • Build and maintain structured reporting on vendor performance, cost, and quality
  • Partner with Operations, Compliance, and Finance to align vendor strategy and execution
  • Lead recurring business reviews and performance discussions with external partners
  • Support onboarding of new BPO processes, including documentation, training, and pilot oversight
  • Identify opportunities to improve efficiency, scalability, and cost effectiveness across vendor operations
  • Drive consistency in vendor management practices and documentation

What You'll Need:
  • 3-5+ years of experience managing BPO vendors or outsourced operations
  • Proven experience overseeing offshore or nearshore vendor performance
  • Strong knowledge of SLA frameworks, vendor governance, and performance management
  • Experience using data and reporting to drive vendor accountability and decision-making
  • Strong communication and negotiation skills
  • Ability to influence cross-functional stakeholders without direct authority
  • Experience managing multiple priorities and workstreams
  • Familiarity with FCRA or regulated data environments preferred
  • Experience working with Philippines, LATAM, or Eastern European vendors preferred
  • Project management experience preferred
  • A dedicated home office space that is noise- and distraction-free with access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day task.

Who You Are:
You are structured, detail-oriented, and comfortable holding partners accountable to clear standards. You balance relationship management with performance discipline and rely on data to drive decisions. You communicate clearly, operate with strong judgment, and are focused on building scalable, compliant, and high-performing vendor partnerships.
Compensation & Benefits
The base salary range for this position is $75,000 - $85,000 annually, depending on experience, skills, and qualifications. ClearStar is committed to pay equity and transparency. Actual compensation will be determined based on the candidate's experience, skills, and qualifications in relation to the requirements of the role. ClearStar, Inc. welcomes applications from candidates located in the following states: Alabama, California, Colorado, Florida, Georgia, Illinois, Indiana, Kentucky, Minnesota, Missouri, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington. ClearStar is an equal opportunity employer. This description reflects the general nature and level of work assigned to this role and is not a comprehensive inventory of all duties or qualifications.
Exciting and meaningful learning and development opportunities await at ClearStar! Join us on a journey of discovery and empowerment - where every opportunity is a steppingstone to success and growth. This position is also eligible for excellent benefits that include paid healthcare and life insurance premiums, low-cost dental and vision insurance, company-paid basic life insurance and a company-paid Short-Term Disability policy, employee assistance program, 401(k) matching up to 4%, time off, 9 company paid holidays, and 2 additional days of paid time off for volunteer activities.
The position is eligible for the Searching for Stars Employee Referral Program.

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