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Ncic Operator Jobs in Florida (NOW HIRING)

STAR Operator I

Ocala, FL ยท On-site

$40K/yr

J. Complete Teletype forms for FCIC/NCIC entries, removals, and purges. K. Become familiar with Silver Alert, Amber Alert, Purple Alert, and other Officer Safety alerts. L. Ability to learn the ...

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Ncic Operator information

See Florida salary details

$7

$13

$20

How much do ncic operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for ncic operator in Florida is $13.78, according to ZipRecruiter salary data. Most workers in this role earn between $11.11 and $15.13 per hour, depending on experience, location, and employer.

What is an NCIC operator?

NCIC Operators are professionals responsible for accessing and managing data within the National Crime Information Center (NCIC) database. They assist law enforcement agencies by running background checks, verifying criminal records, and searching for stolen property or missing persons. Their work is vital for ensuring timely and accurate information sharing between agencies, which helps in investigations and public safety. NCIC Operators must adhere to strict confidentiality and security protocols while handling sensitive information.

What skills and qualifications are needed to be an NCIC operator?

To thrive as an NCIC Operator, you need a strong attention to detail, a solid understanding of law enforcement procedures, and typically a high school diploma or equivalent with specialized NCIC certification. Proficiency in using the NCIC database system, police records management software, and secure communication tools is essential. Excellent communication, discretion, and the ability to remain calm under pressure are standout soft skills for this role. These skills and qualities are crucial for ensuring accurate and timely information handling, which directly impacts law enforcement effectiveness and public safety.

What are common challenges faced by NCIC operators, and how can they be addressed?

NCIC Operators often face challenges such as high-pressure situations, handling sensitive or urgent information, and maintaining accuracy under time constraints. Staying focused and detail-oriented is essential, as errors can have significant consequences for law enforcement operations. Effective communication with law enforcement officers and proficiency with the NCIC database system are critical for success. Regular training, strong organizational skills, and a calm demeanor help operators manage these challenges and contribute positively to their teams.

What is the difference between Ncic Operator vs Data Entry Clerk?

AspectNcic OperatorData Entry Clerk
CredentialsTypically requires background checks, security clearance, and familiarity with NCIC systemsUsually requires basic computer skills and high school diploma
Work EnvironmentLaw enforcement agencies, government offices, secure facilitiesOffices, administrative settings, remote options
Industry UsageLaw enforcement, criminal justiceVarious industries including healthcare, finance, retail
Search & Comparison IntentUnderstanding specialized law enforcement rolesGeneral administrative data input tasks

The Ncic Operator and Data Entry Clerk roles both involve data handling but differ significantly in credentials, work environment, and industry focus. Ncic Operators work within law enforcement agencies, handling sensitive criminal justice data, often requiring security clearances. Data Entry Clerks perform general data input across various industries with less specialized requirements. The comparison highlights the specialized nature of Ncic Operator roles versus the broader scope of Data Entry Clerks.

Infographic showing various Ncic Operator job openings in Florida as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, 3% Temporary, and 2% Nights. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $28,656 per year, or $13.8 per hour.

$16.25 - $20.25/hr

Other

Re-posted 10 days ago


Job description

Call Center Specialist

Call Center Specialist is responsible for answering calls to the national 800 missing and exploited children hotline and accurately and expeditiously extracting and entering pertinent information while making sound judgment calls that will aid in the location, recovery, and reunification of missing children. Position is also responsible for responding to any disaster-related calls or inquiries that come through the national 800 number, through the NECLC hotline number or the Unaccompanied Minors Registry. This position is funded for a set duration and the contract will end on June 1st, 2028.

Essential Duties and Responsibilities:

  • This position requires the ability to access and use NCIC/Nlets data after successfully completing NCIC certification.
  • Respond to calls to the national 800 missing and exploited children hotline.
  • Intake accurate detailed reports on sightings and leads, on missing children including child exploitation and child pornography. Utilize available information to determine missing children case types.
  • Serve as a referral source to callers to include law enforcement, state clearinghouses, NPOs, and other resource organizations.
  • Determine appropriate publications for callers requesting mailed materials and enter orders into database.
  • Respond appropriately to missing and/or exploited children leads and information received via NCIC, news reports, online communication, Locater posters, TDD, AMBER Alerts, and/or messages by conducting callbacks to reporting parties and law enforcement agencies.
  • Enter CyberTipline Reports online of cases of child exploitation and child pornography.
  • Field calls to appropriate NCMEC personnel.
  • Direct caller to resources available on NCMEC's website.
  • Provide notifications to on-call case managers, FBI, and other agencies after hours, on critical missing children cases.
  • Take recovery reports of missing children and forward them to the appropriate case manager.
  • Maintain readiness for disaster-related requests that come through the NECLC that includes understanding how to best manage the various requests that come in as well as the various stakeholders involved. Complete necessary disaster reporting forms when required.
  • Complete all disaster-related training and updates, as required.
  • Participate in periodic NECLC drills.
  • Promote and exhibit loyalty to the National Center for Missing and Exploited Children and the cause of protecting children worldwide
  • Promote a professional image
  • Communicate with co-workers, management, Law Enforcement officials, and others in a courteous and professional manner.
  • Conform with and abide by all regulations, policies, work procedures, and instructions.
  • Respond promptly when returning telephone calls and replying to correspondence.

Education and Experience:

  • Associate's Degree in Human Services, Criminal Justice, or related field; or equivalent degree and/or work experience combination.
  • Bachelor's degree preferred.

Knowledge, Skills and Abilities:

  • Good verbal, written and telephone communications skills.
  • Must have the ability to work flexible hours and regular weekend shifts.
  • Type minimum 40 wpm, error free.
  • If hired as a bilingual operator, must be fluent in English and foreign language.
  • Knowledge of word processing and database programs and applications.
  • Basic familiarity of the World Wide Web and Internet applications.
  • Strong verbal and written communication skills.
  • Excellent organizational and interpersonal skills.
  • Ability to prioritize multiple tasks.
  • Demonstrated word processing, spreadsheet and database software proficiency.
  • Adaptability, flexibility and ability to work as part of a team or in an individual capacity.
  • Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information.