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Nba Guest Experience Jobs (NOW HIRING)

AEG

Guest Experience Intern

Brooklyn, NY · On-site

$16.50 - $22/hr

Guest Experience Intern (Front Desk) Duration: September 2026 - November 2026 Location: Onsite ... We're proud to have countless McDonald's All-Americans, NCAA athletes, and NBA stars among our ...

AEG

Guest Experience Ambassador, TD Garden

Boston, MA · On-site

$17/hr

As a Guest Experience Team Member, you will be responsible for ensuring a smooth and efficient ... and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million ...

AEG

Guest Experience Engineer (Part Time) 2026-27

Cleveland, OH · On-site

$14.25 - $17.50/hr

In accordance with the NBA Elevate initiative, Guest Experience Team Members will maintain our quality standards in creating a safe, individualized, fun, and seamless experience for all Team Members ...

NBA - Atlanta Hawks

Guest Experience Smile Maker

Atlanta, GA · On-site

$10.75 - $14.50/hr

Guest Experience Smile Maker A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of ...

AEG

Specialist, Arena Experience

Washington, DC · On-site

$57K - $62K/yr

... NBA's Washington Wizards, WNBA's Washington Mystics, NBA G League's Capital City Go-Go, Capital One ... Supervise 400+ part-time union event staff as well as 40+ nonunion supervisors across Guest ...

Milwaukee Bucks

Guest Service Representative

Milwaukee, WI · On-site

$17.50/hr

Director of Guest Experience Location: Arena Pay: $17.50/hr The Milwaukee Bucks strive to be the ... Milwaukee Bucks and NBA League Discounts * Employer Paid Parking This role has union representation ...

Quantum

Venues Operations Division Manager

Orlando, FL · On-site

... the guest experience for millions of visitors each year while leading the teams that make unforgettable events possible. From NBA and NHL games to international soccer matches, sold-out concerts ...

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How much do nba guest experience jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for nba guest experience in the United States is $13.86, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.38 per hour, depending on experience, location, and employer.

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Infographic showing various Nba Guest Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $28,837 per year, or $13.9 per hour.

Guest Experience Intern

Brooklyn, NY • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

$16.50 - $22/hr

Part-time, Internship

Posted 17 days ago

Key responsibilities

  • Support a welcoming, professional client experience through strong in-person, phone, and written communication

  • Monitor daily trainer schedules and session activity, communicating with trainers to ensure a seamless client experience

  • Manage client check-ins, scheduling, and registrations through business and operational systems

Job description

Job Title: Guest Experience Intern (Front Desk)
Duration: September 2026 - November 2026
Location: Onsite, MADE Fort Greene
Hours: Part-Time/20 Hours Weekly (M-F)
Compensation: College credit for college students; unpaid for recent graduates
Reports to: Assistant General Manager
Company Description
MADE Hoops is the premier grassroots basketball events organization in North America. Founded in 2014, our mission has always been Maximizing Athletes' Development and Exposure (MADE). We host 100+ boys and girls basketball events annually, including competitive camps for all ages, middle school and high school tournaments, and the top independent high school circuit in the country. We're proud to have countless McDonald's All-Americans, NCAA athletes, and NBA stars among our alumni. In addition to hosting events, MADE Hoops has a robust commercial division supported by merchandise, brand partnerships, housing, scouting, content and digital marketing business lines.
Position Overview
The Guest Experience/Front Desk role is the first point of contact for clients, both in person and over the phone. This position keeps the facility running smoothly by staying on top of client communication, trainer scheduling, and day-to-day upkeep of the space.
Key Responsibilities
  • Support a welcoming, professional client experience through strong in-person, phone, and written communication
  • Develop customer service and relationship-management skills by engaging with clients, answering questions, and helping address their needs
  • Monitor daily trainer schedules and session activity, communicating with trainers to help ensure a seamless client experience and that no sessions are missed
  • Manage client check-ins, scheduling, and registrations through MindBody while gaining hands-on experience with business and operational systems
  • Support day-to-day facility operations and learn how different functions work together to create a high-quality client experience
  • Maintain an organized, clean, and welcoming front desk and shared spaces
  • Monitor and restock front desk and client amenities, including the Nesquik fridge
  • Assist with additional operational projects and responsibilities as needed, providing opportunities to learn more about the business and take on increased responsibility over time

Growth & Learning Opportunities
  • Gain hands-on experience in client relations, business operations, and hospitality
  • Learn how scheduling, communication, and facility operations contribute to overall client retention and satisfaction
  • Build professional communication and problem-solving skills through daily interaction with clients, trainers, and team members
  • Opportunities to take on additional projects and responsibilities based on performance, interests, and demonstrated initiative

Qualifications & Expectations
  • Attitude: Proactive, detail-oriented, and reliable
  • Communication Skills: Strong interpersonal and customer service skills, comfortable interacting with athletes, parents, and trainers
  • Technical Skills: Comfortable learning and using MindBody
  • Professionalism: Full attention on clients and facility upkeep at all times

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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