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Navy Manager Jobs (NOW HIRING)

E Logic

Help Desk Manager

Washington, DC · On-site

$50K/yr

E-logic is seeking a Help Desk Manager to lead an onsite IT customer service team supporting over 4,000 users across the the Deputy Under Secretary of the Navy (Management) - Information Technology ...

E Logic

Program Manager (PgM)

Washington, DC · On-site

E-Logic is seeking a highly qualified, senior Program Manager (PgM) to lead multi-disciplinary technical teams in supporting the Deputy Under Secretary of the Navy (Management) - Information ...

TMMG

(C) Navy Program Manager

San Diego, CA · On-site

$145K - $150K/yr

S. Navy warship • Maintenance/training staff experience (e.g. Immediate Superior In Charge (ISIC), Type Commander (TYCOM), or Afloat Training Group); • Extensive Navy technical management ...

Soliel LLC

Capture Manager - Navy

Soliel is seeking a high-energy Capture Manager to spearhead our growth within the Department of the Navy (DoN). You will lead the identification, qualification, and capture of new business ...

E Logic

Database Administrator

Washington, DC · On-site

$90K/yr

E-logic is seeking a Database Administrator (DBA) to support a critical Department of the Navy (DON) task order within the Deputy Under Secretary of the Navy (Management) - Information Technology ...

Appian

Program Manager (Navy Logistics)

Mclean, VA · On-site

Appian is a process automation technology company that is seeking a strategic and customer-focused Program Manager to lead programs within the US Navy Logistics domain. The role involves designing ...

Cypress HCM

Business Development Manager Navy

San Diego, CA · On-site

$145K - $175K/yr

Business Development Manager ( Navy ) This is an exciting opportunity to join a fast-growing startup in the aerospace/defense industry in a key strategic role. We're seeking a mission-driven Business ...

E Logic

Cybersecurity Lead

Washington, DC · On-site

$125K/yr

E-Logic is accepting applications for a seasoned Cybersecurity Lead to oversee, design, and safeguard to Deputy Under Secretary of the Navy (Management) - Information Technology Division - DUSN (M ...

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How much do navy manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for navy manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Navy jobs? The most popular types of Navy jobs are:
Navy Manager jobs near you
Help Desk Manager

Help Desk Manager

E Logic

Washington, DC • On-site

$50K/yr

Full-time

Posted 15 days ago

Job description

E-logic is seeking a Help Desk Manager to lead an onsite IT customer service team supporting over 4,000 users across the the Deputy Under Secretary of the Navy (Management) - Information Technology Division - DUSN (M) ITD. You will oversee daily operations, manage technical staff, ensure compliance with ITIL frameworks, and drive the team to meet strict government service level agreements. The locations will be within the National Capital Region (NCR).


Key Responsibilities:


  • Supervise daily help desk operations and technical staff to meet key performance indicators (e.g., 90% First-Call Resolution, 4-hour standard resolution time, 95%+ Customer Satisfaction).
  • Oversee existing help desk tools (Crow Canyon) and help lead the team's operational migration to ServiceNow.
  • Align all IT support processes, ticket logging, and metrics reporting with ITIL v4 standards.
  • Compile technical performance data for Monthly and Quarterly Status Reports (MSR/QSR).
  • Interact professionally with senior military and civilian leadership to resolve escalated high-priority issues.

Qualifications:


  • At least 5 years of proven experience in IT support environments, with demonstrated leadership or supervisory experience.
  • Must hold a current ITIL v4 certification.
  • Excellent team leadership, metric tracking, and professional communication skills.


Important Notice:


This role is part of a proposal for the Deputy Under Secretary of the Navy (Management) - Information Technology Division - DUSN (M) ITD. Hiring is contingent upon the selection of the consultant. Selected candidates will be included in the proposal and must authorize the use of their resume for submission.