ZipRecruiter

Log In

1

Navusoft Jobs in Colorado (NOW HIRING)

All JobsNavusoft JobsNavusoft Jobs in Colorado

Navusoft information

What is Navusoft?

Navusoft is a software company that provides technology solutions, primarily focused on healthcare and insurance industries. Their platforms often help organizations manage claims, automate processes, and ensure compliance with industry standards. Navusoft’s products are used by payers, providers, and administrators to streamline operations and improve efficiency. The company is known for integrating advanced analytics and customizable modules to meet specific client needs.

What are the key skills and qualifications needed to thrive as a software developer at Navusoft?

To thrive as a Software Developer at Navusoft, you need strong programming skills, a solid understanding of software development principles, and typically a degree in computer science or a related field. Familiarity with development tools such as Visual Studio, Git, and experience with relevant programming languages like C#, Java, or Python is often required. Excellent problem-solving abilities, teamwork, and effective communication set top candidates apart. These skills ensure that developers can deliver high-quality, scalable solutions that meet client and business needs efficiently.

What are some common challenges faced by software developers working at Navusoft, and how are they typically addressed?

Software developers at Navusoft often encounter challenges such as rapidly changing client requirements and integrating new technologies into existing systems. To address these challenges, Navusoft typically encourages agile development practices, frequent team stand-ups, and open communication between developers, project managers, and clients. Additionally, mentoring programs and regular training sessions help team members stay updated with the latest tools and industry trends, fostering a collaborative environment where challenges are tackled collectively.

What is the difference between Navusoft vs Software Developer?

AspectNavusoftSoftware Developer
Required CredentialsTypically requires a degree in computer science or related field, plus experience with specific software toolsRequires a degree in computer science or related field, coding skills, and sometimes certifications
Work EnvironmentPrimarily in software development companies, tech firms, or client sitesIn office, remote, or hybrid settings within tech companies or organizations
Industry UsageUsed mainly in software development, IT services, and tech consultingCommonly used across various industries including tech, finance, healthcare, and more

Navusoft and Software Developer roles share similar educational requirements and work environments, but Navusoft often refers to specific software solutions or platforms, whereas Software Developer is a broader role focused on creating and maintaining software applications across industries.

What are popular job titles related to Navusoft jobs in Colorado?

For Navusoft jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Navusoft jobs in Colorado look for?

The top searched job categories for Navusoft jobs in Colorado are:

Navusoft jobs near you
Infographic showing various Navusoft job openings in Colorado as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Lead

Apex Waste Solutions

Colorado Springs, CO • On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Job Title: Customer Service Lead

Job Type: Full-Time

Location: Colorado Springs, Colorado

Application Deadline: Position will remain open until filled

Pay: $24.00 - $26.00 Hourly

 

About Us:

We are dedicated to providing exceptional waste management services to our community. We believe in safety, reliability, and environmental responsibility. Our team is committed to ensuring waste is collected, handled, and disposed of in a sustainable and efficient manner.

Job Summary:

Apex Waste Solutions is looking for a strong, hands-on Customer Service Lead who knows how to build a successful team through leadership, coaching, accountability, and support.

This is more than a traditional customer service position. We’re looking for a leader who can develop people, create a positive and high-performing team environment, improve the customer experience, and help ensure day-to-day customer service and office functions run effectively.

The ideal candidate is a confident people leader and coach who enjoys developing employees, setting clear expectations, solving problems, and helping a team succeed. This position also plays an important role in billing, accounts receivable, collections, customer account management, and operational support.

Key Responsibilities:

Lead, Coach & Develop the Team

  • Provide day-to-day leadership and support to the Customer Service team with a focus on performance, accountability, engagement, and development.
  • Coach employees through regular feedback, training, and performance conversations.
  • Set clear expectations and help team members strengthen their skills and confidence.
  • Conduct weekly team meetings to communicate priorities, recognize successes, address challenges, and keep the team aligned.
  • Support onboarding, training, and ongoing development of Customer Service Representatives.
  • Foster a positive, professional, and team-oriented work environment.
  • Identify performance concerns and partner with management to support improvement and accountability.

 

Elevate the Customer Experience

 

  • Lead from the front by stepping in to handle customer calls during high-volume periods, staffing gaps, or other times when additional team support is needed.
  • Support daily customer service operations and ensure customers receive timely, professional, and effective assistance.
  • Serve as a point of escalation for complex customer situations and help guide the team toward effective resolutions.
  • Build strong relationships with customers and support customer retention.
  • Coordinate customer communications related to route changes, service delays, billing concerns, and other service issues.
  • Monitor customer trends and feedback to identify opportunities for improvement.

Support Billing, Collections & Customer Accounts

  • Provide higher-level support for billing, accounts receivable, and collections activities.
  • Support collections efforts and follow-up on outstanding customer balances.
  • Oversee extras and overage billing, unapplied payments, declined autopayments, expiring cards, and chargebacks.
  • Complete and support daily Roll-Off billing.
  • Process check payments and assist with complex account and billing discrepancies.
  • Provide advanced Navusoft and billing support.
  • Prepare and process residential service agreements and assist with residential pricing changes.

Improve Processes & Support Operations

  • Identify opportunities to improve customer service, billing, and administrative processes.
  • Help develop and maintain procedures that create consistency, efficiency, and accountability.
  • Partner with Operations, Sales, Accounting, and other departments to resolve customer and account issues.
  • Support customer-facing marketing promotions and communications.
  • Assist with special projects, mass customer communications, account investigations, and other business needs.
  • Use customer service and operational information to identify trends and recommend improvements.

Promote Accountability & Safety

  • Reinforce expectations for performance, professionalism, attendance, and customer service.
  • Ensure established company policies and procedures are consistently followed.
  • Promote Apex Waste Solutions' commitment to safety throughout the Customer Service team.
  • Lead by example and help create an environment where employees understand how their work contributes to the success of the team and business.

 

Qualifications:

Education:

· High school diploma or GED required.

 Associate’s or bachelor’s degree in Business Administration, Management, Communications, or a related field preferred but not required. 

 Relevant customer service leadership, supervisory, billing, or office administration experience may be considered in place of formal education.

Experience: 

  • Previous experience leading, mentoring, or coaching a customer service or administrative team.
  • Strong people leadership and coaching skills with the ability to motivate others and promote accountability.
  • Ability to provide constructive feedback and navigate challenging employee or customer conversations.
  • Strong customer service mindset with experience resolving escalated or complex issues.
  • Experience with billing, accounts receivable, collections, or customer account management preferred.
  • Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
  • Strong communication, judgment, and problem-solving skills.
  • Experience with CRM, billing, or customer management systems; Navusoft experience is a plus.
  • Ability to work effectively across departments and build strong working relationships.

Working Conditions:

  • Full-time position, Monday through Friday
  • In Office
  • Frequent use of a computer, phone, and headset.

Compensation & Benefits:

  • $24.00 - $26.00 Hourly
  • Medical, Dental, & Vision Insurance
  • Matching 401k
  • Long Term & Short Term Disability 
  • Life Insurance
  • Paid Time Off


As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.