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Description

About the Role

The Cycle Count Specialist is an independent inventory audit role within the Compliance function. Reporting directly to the Director of Compliance - not to warehouse or distribution center leadership - this position exists to provide objective, unbiased verification that physical inventory matches system records and that inventory controls are operating as intended.

This independence is intentional and essential. Because the Cycle Count Specialist audits the work performed by the warehouse and distribution operations teams, the role sits outside their reporting line to ensure findings are reported accurately, without operational pressure or conflicts of interest.

The ideal candidate combines a strong inventory and ERP background with the integrity, professional skepticism, and confidence needed to investigate discrepancies, document findings, and escalate issues directly to compliance leadership.

Key Responsibilities

Independent Cycle Counting & Verification

Plan and execute daily, weekly, and monthly cycle counts following an approved, risk-based count schedule

Conduct counts independently of warehouse staff to preserve audit objectivity

Reconcile physical counts against system records in Microsoft Dynamics NAV (or successor ERP) and document all variances

Support full physical inventory events, year-end counts, and external audits as the company's inventory accuracy lead

Variance Investigation & Root Cause Analysis

Investigate every inventory discrepancy to identify the root cause - process failure, system error, or control breakdown

Document findings in clear, evidence-based audit reports with supporting data and traceable audit trails

Recommend corrective and preventive actions to the Director of Compliance and partner functions

Track remediation progress and re-test to confirm controls are effective

Inventory Controls & Compliance Oversight

Verify that inventory transactions - receiving, putaway, transfers, picks, shipments, adjustments - are processed in accordance with policy and internal controls

Monitor adjustment activity for unusual patterns, unauthorized changes, or control overrides

Ensure compliance with company policies, internal controls, and applicable regulatory requirements

Maintain full documentation, audit trails, and evidence packages to support internal and external audits

Reporting & Escalation

Prepare and deliver regular inventory accuracy and compliance reports to the Director of Compliance and senior leadership

Track and report on KPIs such as inventory accuracy %, variance value, count completion rate, and aging open issues

Escalate significant findings, control weaknesses, or suspected irregularities directly to the Director of Compliance

Continuous Improvement

Assist in developing, refining, and documenting inventory control procedures and audit methodologies

Identify opportunities to strengthen controls, reduce variance, and improve count efficiency

Partner constructively with warehouse, purchasing, and operations teams - while maintaining audit independence - to drive sustainable accuracy improvements

Requirements

Required Skills & Competencies

Integrity, professional skepticism, and the confidence to report findings objectively, including unfavorable ones

Sharp attention to detail and an investigative, evidence-based mindset

Strong analytical and problem-solving skills, with the ability to trace transactions end-to-end

Hands-on proficiency with Microsoft Dynamics NAV or comparable ERP systems (SAP, Oracle, NetSuite, Business Central)

Advanced Microsoft Excel skills (pivot tables, VLOOKUP / XLOOKUP, basic data analysis)

Solid working knowledge of inventory control principles, cycle count methodologies, and reconciliation processes

Excellent written and verbal communication skills, including the ability to write clear audit findings

Ability to work independently, manage a count schedule, and meet deadlines without daily supervision

Ability to safely lift boxes up to 50 lbs during physical counts

Required Qualifications

High school diploma or equivalent

2-3 years of experience in inventory control, cycle counting, inventory audit, or warehouse operations

Hands-on experience with Microsoft Dynamics NAV (or comparable ERP systems)

Demonstrated experience investigating and resolving inventory discrepancies

Preferred Qualifications

Associate's or Bachelor's degree in Accounting, Finance, Supply Chain, Business Administration, or related field

Prior experience in textile, apparel, or consumer goods distribution

Experience in an internal audit, compliance, or SOX control environment

Familiarity with barcode scanning systems, RF devices, and Warehouse Management Systems (WMS)

Knowledge of inventory auditing standards and reconciliation best practices

Bilingual (English / Spanish) is a plus

Working Conditions

Combination of office and warehouse floor environment

Frequent walking, standing, climbing of ladders, and lifting (up to 50 lbs) during count activities

Exposure to varying warehouse temperatures and operational equipment

Standard business hours, with occasional flexibility required during physical inventory events or year-end close

Role Independence

To preserve audit objectivity, the Cycle Count Specialist:

Reports directly to the Director of Compliance, not to the Warehouse Manager or DC Operations Coordinator

Has unrestricted access to inventory records, system data, and physical inventory necessary to perform audit work

Reports findings without filtering or modification by audited functions

Is evaluated based on accuracy, thoroughness, and integrity of audit work - not on operational metrics owned by the warehouse team