A fast-growing kitchen, bath, and interior design company is looking for a talented Design Center Coordinator to join our team immediately. This is an exciting opportunity for someone who is passionate about design, enjoys working directly with clients, and wants to grow with a dynamic and expanding company.
We are seeking an executive-minded design professional to captain our department—someone who pairs a sharp eye for beautiful, functional spaces with the leadership skill to mentor a team and deliver an unforgettable homebuyer experience.
Part time opportunity is also available.
Key Responsibilities
Department Leadership: Take full accountability for the Design Center’s daily operations, processes, and performance metrics.
Team Mentorship: Lead, coach, and inspire our team of designers. Set clear expectations, provide ongoing training, and foster a collaborative, high-energy environment.
The Ultimate Customer Experience: Define and execute a world-class customer service standard. Ensure every homebuyer receives personalized, attentive, and stress-free guidance through their selection process.
Reputation Management: Actively monitor customer satisfaction. Your success will be directly tied to the "excellent" reviews and high Net Promoter Scores (NPS) our homebuyers leave for our growing company.
Cross-Functional Collaboration: Serve as the bridge between the design team, sales, and construction to ensure selections are accurate, uploaded on time, and seamlessly executed in the field.
Trend & Inventory Management: Keep the Design Center ahead of market trends, managing vendor relationships to ensure our offerings are both current and profitable.
What We Are Looking For
The Leader: Minimum of 3 years of experience managing a team, preferably within a homebuilding design center, luxury retail, or high-end interior design firm.
The Customer Champion: A proven track record of elevating customer service standards. You genuinely care about the client journey and know how to turn a standard appointment into a memorable experience.
The Strategist: A problem-solver who can handle high-pressure situations with grace, resolve client concerns effortlessly, and optimize department workflows.
The Communicator: Exceptional interpersonal skills—you can connect equally well with an anxious first-time homebuyer, a seasoned subcontractor, and executive leadership.
Personal skills
- Passionate about design and client experience
- Self-motivated and proactive
- Professional and dependable
- Excited to grow with our company
- Ready to make an impact immediately
Job Summary
- Meet with clients during design sessions and help bring their vision to life
- Design kitchens, bathrooms, and custom cabinetry layouts using 2020 Design software
- Assist clients with materials, cabinets, countertops, and finish selections
- Provide knowledgeable guidance regarding construction, layouts, and functionality
- Collaborate with our team to support the continued growth of the design center
- Maintain organized project files, selections, and client communications
- Deliver excellent customer service from concept through completion
- Create presentations based on customer selections
- Create construction documents and installation packages
- Meet with builders, project managers, vendors and installers
- Take onsite measurements when needed
- Place cabinet orders
Qualifications
- Experience with 2020 Cabinet Design Software
- Bilingual English - Spanish
- Strong construction knowledge
- Strong kitchen and bath design experience
- Strong understanding of interior design concepts including color theory and space planning along with a great eye for detail and aesthetics
- Understanding of new construction and remodeling processes
- Sales-oriented mindset with enthusiasm for helping clients
- Organized, responsible, proactive, and punctual
- Strong communication and problem-solving skills
- Excellent communication skills to effectively present ideas to clients and collaborate with team members.
- Ability to think quickly and adapt in a fast-paced environment
- Positive attitude and team-player mentality
- Proven experience in kitchen and bath design with strong skills in drafting, CAD (including AutoCAD), SketchUp, Revit, Rhino 3D, Adobe Photoshop, and Adobe Creative Suite.
- Knowledge of lighting, flooring, countertops, millwork sales and design
- Familiarity with Bluebeam for take offs, prices and estimates
- Experience negotiating contracts and working within budgets while delivering exceptional customer service.
- Ability to manage multiple projects simultaneously with excellent project management skills
Immediate hiring — looking to fill this position within the next two weeks.
If you are passionate about kitchen and bath design and want to be part of a growing team, we would love to hear from you!
Please send your resume, portfolio, and any relevant experience with 2020 Design software.