Natural Language Processing Engineer Jobs in Massachusetts

Kensho is S&P Global's hub for AI innovation and transformation. With expertise in machine learning, natural language processing, and data discovery, we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kensho's solutions and research focus on business and financial generative AI applications, agents, data retrieval APIs, data extraction, and much more.

At Kensho, we hire talented people and give them the autonomy and support needed to build amazing technology and products. We collaborate using our teammates' diverse perspectives to solve hard problems. Our communication with one another is open, honest, and efficient. We dedicate time and resources to explore new ideas, but always rooted in engineering best practices. As a result, we can innovate rapidly to produce technology that is scalable, robust, and useful.

The DRIVE Team at Kensho is focused on designing and deploying production-grade machine learning systems that power our next-generation agentic search pipelines. We specialize in building robust retrieval systems, scalable embedding infrastructure, and tightly integrated LLM pipelines that leverage unstructured data sources.

Our mission is to make complex unstructured data easily discoverable and actionable by building intelligent, retrieval-driven systems that enhance enterprise search, question answering, deep research, report generation, and knowledge discovery experiences across S&P Global platforms.

We are seeking a mid-level Machine Learning Engineer to help develop and scale RAG systems across the company. This is a hands-on, full-lifecycle ML role with a strong emphasis on retrieval models, LLM orchestration, and system-level thinking.

Kensho states that the anticipated base salary range for the position is 140k - 180k. In addition, this role is eligible for an annual incentive bonus and equity plans. At Kensho, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

What You'll Do:

• Design and implement end-to-end RAG pipelines that integrate proprietary chunking algorithms, embedding models, vector databases, and data retrieval agents

• Build and optimize retrieval systems over large-scale proprietary datasets using advanced embedding techniques

• Develop LLM-based solutions that orchestrate retrieval, generation, and ranking to deliver high-quality, context-aware responses

• Investigate and solve challenges in vector search, chunking and indexing strategies, unstructured data retrieval evaluation, and GraphRAG

• Work closely with Product and Design teams to build ML-based solutions that enhance user experiences and meet business objectives

• Collaborate closely with the ML Operations team to create automated solutions for managing the entire ML systems lifecycle, from initial technical design to seamless implementation

Who You'll Need:

• Bachelor's degree or higher in Computer Science, Engineering, or a related field.

• 3+ years of significant, hands-on industry experience with machine learning, natural language processing (NLP), information retrieval systems and large-scale text processing, including designing, shipping, and maintaining production systems

• Strong programming skills in Python, with a working knowledge of data processing tools and ML frameworks such as PyTorch, Transformers, and HuggingFace

• Experience working with machine learning libraries/frameworks for Large Language Model (LLM) orchestration, such as Langchain, LLamaIndex, etc.

• Proven experience building ML pipelines for data processing, training, inference, maintenance, evaluation, versioning, and experimentation.

• Experience working with vector databases (e.g., PostgreSQL/PGVector, OpenSearch, Pinecone) and understanding of similarity search techniques and vector indexing algorithms

• Demonstrated effective coding, documentation, collaboration, and communication habits

• Strong problem-solving skills and a proactive approach to addressing challenges

• Ability to adapt to a fast-paced and dynamic work environment

Technologies We Love:

• ML: PyTorch, Transformers, HuggingFace, LangChain

• Tools/Toolkits: Claude Code, Weights & Biases, OpenSearch, PostgreSQL/PGVector, LiteLLM

• Techniques: Agentic Search, Prompt Engineering, Information Retrieval, Data Embedding, AI agent evaluation

• Deployment: Airflow, Docker, Kubernetes, Jenkins, AWS, Github Action

At Kensho, we pride ourselves on providing top-of-market benefits, including:

• Medical, Dental, and Vision insurance

• 100% company paid premiums

• Unlimited Paid Time Off

• 26 weeks of 100% paid Parental Leave (paternity and maternity)

• 401(k) plan with 6% employer matching

• Generous company matching on donations to non-profit charities

• Up to $20,000 tuition assistance toward degree programs, plus up to $4,000/year for ongoing professional education such as industry conferences

• Plentiful snacks, drinks, and regularly catered lunches

• Dog-friendly office (CAM office)

• Bike sharing program memberships

• Compassion leave and elder care leave

• Mentoring and additional learning opportunities

• Opportunity to expand professional network and participate in conferences and events

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported toreportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activityhere.

We are an equal opportunity employer that welcomes future Kenshins with all experiences and perspectives. Kensho is headquartered in Cambridge, MA, with an additional office location in New York City. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.