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National Testing Network Jobs in Arizona (NOW HIRING)

Southwest Network

Transition Facilitator

Phoenix, AZ · On-site

... of the nationally recognized Transition to Independence Process program. You will engage as a ... drug testing. Southwest Network is an equal opportunity employer. ABOUT OUR CHILD & ADOLESCENT ...

Southwest Network

Supportive Case Manager

Phoenix, AZ · On-site

... drug testing. Southwest Network is an equal opportunity employer. ABOUT OUR CHILD & ADOLESCENT ... Using the nationally recognized Child and Family Team process and with treatment tailored to each ...

NTI Connect LLC

Travel Fiber Splicer

Mesa, AZ · On-site

$34 - $42/hr

National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber ... Testing and Troubleshooting : * Perform Optical Time-Domain Reflectometer (OTDR) testing to ...

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National Testing Network information

What can I expect from the application and testing process when applying for positions through the National Testing Network?

When applying for public safety positions through the National Testing Network (NTN), candidates typically schedule exams at authorized testing centers or complete online assessments depending on the agency's preferences. The process often includes written tests, video-based situational assessments, and sometimes physical ability evaluations, all designed to simulate real job scenarios. Candidates should be prepared for a structured and standardized process that emphasizes fairness and consistency across departments. It's also common to receive detailed instructions and access to preparation materials prior to testing, helping applicants feel confident and informed throughout the process.

What is the National Testing Network?

The National Testing Network (NTN) is a service that provides testing and assessment solutions for public safety departments, including law enforcement, fire, emergency communications, and corrections agencies. It allows candidates to take standardized exams for multiple agencies at authorized testing centers across the United States. NTN streamlines the hiring process by offering consistent, validated testing and making it easier for candidates to apply to multiple agencies at once. This helps agencies efficiently identify qualified applicants and fill open positions more effectively.

What is the difference between National Testing Network vs Police Officer?

AspectNational Testing NetworkPolice Officer
Required CredentialsWritten exams, background check, physical testWritten exam, background check, physical fitness test, academy training
Work EnvironmentTesting centers, remote assessmentsPatrol, station, community engagement
Employer & Industry UsagePublic safety agencies, law enforcement hiringLaw enforcement agencies, government

The National Testing Network provides standardized testing services for law enforcement and public safety agencies, including written exams and physical tests. Police Officers are the candidates who take these tests and go through the hiring process to join law enforcement. Essentially, the National Testing Network facilitates the testing component of becoming a police officer, making it a key step in the police hiring process.

What are the key skills and qualifications needed to thrive as a Testing Center Administrator at the National Testing Network, and why are they important?

To thrive as a Testing Center Administrator at the National Testing Network, you need strong organizational skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with computer-based testing systems, secure test administration tools, and identity verification technologies is typically required. Excellent customer service, problem-solving abilities, and clear communication are standout soft skills for managing test candidates and resolving issues. These skills ensure secure, efficient, and fair testing environments, which are critical for maintaining the integrity and reputation of the testing process.

What cities in Arizona are hiring for National Testing Network jobs?

Cities in Arizona with the most National Testing Network job openings:

National Testing Network jobs near you
Infographic showing various National Testing Network job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Operations Technician III - Tempe, AZ, Denver, CO

Lumen Technologies

Tempe, AZ • On-site

$67K - $90K/yr

Full-time

Medical, Life

Re-posted 16 days ago

Lumen Technologies rating

8.7

Company rating: 8.7 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

8th of 99 rated telecommunications companies

Job description

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.

The Role

Lumen is seeking multiple NOC Technicians to join our National Metro Network Operations Center team. The Metro NOC provides support and trouble resolution on the Lumen National Metro network. The NOC Technician III will be responsible for monitoring the Metro networks for trouble events using multiple network monitoring tools, responding to client trouble reports via email and phone, and creating trouble tickets and dispatch tickets to resolve or escalate trouble tickets.
This position will work closely with other Lumen organizations toward the resolution of service impacting network events and will have a direct impact on the resolution of complex trouble situations. The ideal candidate will have a passion for learning new technologies and advancing their technical skillset in alignment with Lumen's digital transformation and cultural beliefs of Teamwork, Trust, Transparency, Clarity, Courage, Customer Obsession, and Growth Mindset.

Location

Work Location: Tempe, AZ (or) Denver, CO

The Main Responsibilities

   Identify daytoday tasks and operational processes that can be simplified or automated, and actively use approved AI and automation tools to reduce repetitive manual work and improve consistency in network operations.
   Apply AI-enabled tools within existing workflows (such as monitoring, ticket handling, troubleshooting, and documentation) to assist with faster resolution and accurate execution while following established operational procedures and escalation paths.
   Report challenges, limitations, or slowdowns encountered when using AI and automation tools by providing clear feedback to engineering, tooling, or process owners to help improve usability, effectiveness, and adoption.
   Conduct complex network monitoring of internal network circuits and network performance.
   Troubleshoot high level physical layer issues on circuits.
   Create trouble ticket which summarizes reported trouble, managing and correlating multiple trouble reports and documenting all activities per defined procedures.
   Answer inbound calls and/or redirect calls to proper Lumen organization if required, demonstrating excellent customer service skills.
   Initiate internal escalations and provide follow-up.
   Act as mentor to peers and lead training efforts for less experienced teammates.
   Demonstrate proficiency with trouble ticketing applications as well as network monitoring tools and other internal platforms.
   Maintain knowledge of troubleshooting circuit degradation issues, including utilization, bandwidth and latency problems.

What We Look For in a Candidate

   5+ years of technical customer call center experience.
   Associate degree in Engineering, Electronics, Networking or related technical or vocational education or equivalent work experience.
   Experience with Cisco IOS and IOS-XR.
   Experience with Alcatel, Juniper, and/or Overture routers and switches to include command line interface.
   Strong understanding of the OSI Networking model, especially physical, data link, and network layers.
   Experience working on complex IP issues.
   Understanding of Linux/Unix as a user with troubleshooting and testing experience.
   Ability to work independently with minimal supervision and manage multiple tasks at once, including ticket administration, communications, and follow-up activities.

Preferred
   Cisco, Alcatel, Juniper or comparable certifications.
   A high-level knowledge of IP networking and routing protocols: BGP, MPLS, IS-IS, OSPF. Layer2/3
   Existing government security clearance.

Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$64,668 - $86,190 in these states: AZ 
$67,875 - $90,500 in these states: CO 
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

  • Benefits
  • Bonus Structure

#LI-Onsite

Requisition #: 342321

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

What Lumen Technologies employees say

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Benefits

Hours and flexibility

Workplace

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About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

Social media

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