Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique ...
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique ...
TEMP-Workers' Compensation Claims Adjuster
Omaha, NE · On-site
$63K - $81K/yr
Argo offers a full line of products and services designed to meet the unique coverage and claims ... Two or more insurance designations or four additional years of related experience adjudicating ...
TEMP-Workers' Compensation Claims Adjuster
Omaha, NE · On-site
$63K - $81K/yr
Argo offers a full line of products and services designed to meet the unique coverage and claims ... Two or more insurance designations or four additional years of related experience adjudicating ...
Lead Capital Actuary
Omaha, NE · On-site
$165K - $198K/yr
Company Shared Services Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and Farm ...
Lead Capital Actuary
Omaha, NE · On-site
$165K - $198K/yr
Company Shared Services Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and Farm ...
Bilingual Claims Assistant
Omaha, NE · On-site
$18 - $22.75/hr
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique ...
Bilingual Claims Assistant
Omaha, NE · On-site
$18 - $22.75/hr
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique ...
Assistant Vice President, Inland Marine Claims
Omaha, NE · On-site
$166K - $194K/yr
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique ...
Assistant Vice President, Inland Marine Claims
Omaha, NE · On-site
$166K - $194K/yr
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique ...
Director National Accounts
Omaha, NE · On-site
$125K - $156K/yr
With sales and service locations throughout the world, and over 100 years of battery experience ... Life insurance, short/long term disability, tuition reimbursement, flex spending, and employee ...
Director National Accounts
Omaha, NE · On-site
$125K - $156K/yr
With sales and service locations throughout the world, and over 100 years of battery experience ... Life insurance, short/long term disability, tuition reimbursement, flex spending, and employee ...
Full-Stack Web Developer
Omaha, NE · On-site
$100K - $120K/yr
Background in insurance or financial services * Experience with cloud platforms (AWS and/or Azure) * Experience with Azure DevOps, CI/CD pipelines, or automated deployments * Experience with NestJS ...
Full-Stack Web Developer
Omaha, NE · On-site
$100K - $120K/yr
Background in insurance or financial services * Experience with cloud platforms (AWS and/or Azure) * Experience with Azure DevOps, CI/CD pipelines, or automated deployments * Experience with NestJS ...
Insurance Sales
Council Bluffs, IA · Remote
At Globe Life Liberty National Division, we've spent over a century helping families protect their ... service-first mindset, and promoting from within. Our actions today have a lasting impact on ...
Quick apply
Insurance Sales
Council Bluffs, IA · Remote
At Globe Life Liberty National Division, we've spent over a century helping families protect their ... service-first mindset, and promoting from within. Our actions today have a lasting impact on ...
Insurance Sales
Omaha, NE · Remote
At Globe Life Liberty National Division, we've spent over a century helping families protect their ... service-first mindset, and promoting from within. Our actions today have a lasting impact on ...
Quick apply
Insurance Sales
Omaha, NE · Remote
At Globe Life Liberty National Division, we've spent over a century helping families protect their ... service-first mindset, and promoting from within. Our actions today have a lasting impact on ...
National Sales Director
Omaha, NE · Remote
National Sales Director Apply now Job no: 504979 Work type: Full Time Regular Location: Remote ... insurance, annuity, or financial services industry, with experience developing and executing ...
National Sales Director
Omaha, NE · Remote
National Sales Director Apply now Job no: 504979 Work type: Full Time Regular Location: Remote ... insurance, annuity, or financial services industry, with experience developing and executing ...
Insurance Sales
Council Bluffs, IA · Remote
At Globe Life Liberty National Division, we've spent over a century helping families protect their ... service-first mindset, and promoting from within. Our actions today have a lasting impact on ...
Quick apply
Insurance Sales
Council Bluffs, IA · Remote
At Globe Life Liberty National Division, we've spent over a century helping families protect their ... service-first mindset, and promoting from within. Our actions today have a lasting impact on ...
Insurance Sales
Bellevue, NE · Remote
At Globe Life Liberty National Division, we've spent over a century helping families protect their ... service-first mindset, and promoting from within. Our actions today have a lasting impact on ...
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Insurance Sales
Bellevue, NE · Remote
At Globe Life Liberty National Division, we've spent over a century helping families protect their ... service-first mindset, and promoting from within. Our actions today have a lasting impact on ...
Insurance Sales
Papillion, NE · Remote
At Globe Life Liberty National Division, we've spent over a century helping families protect their ... service-first mindset, and promoting from within. Our actions today have a lasting impact on ...
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Insurance Sales
Papillion, NE · Remote
At Globe Life Liberty National Division, we've spent over a century helping families protect their ... service-first mindset, and promoting from within. Our actions today have a lasting impact on ...
Claim Specialist - Property Field Inspection
Omaha, NE · On-site
$59K - $90K/yr
Provide exceptional customer service throughout the claims process, addressing inquiries and ... Strong knowledge of property insurance policies, coverage and claim handling practices * Knowledge ...
Claim Specialist - Property Field Inspection
Omaha, NE · On-site
$59K - $90K/yr
Provide exceptional customer service throughout the claims process, addressing inquiries and ... Strong knowledge of property insurance policies, coverage and claim handling practices * Knowledge ...
Partner with Actuarial, AI, Data & Analytics, Claims, Risk Services, and Compliance to address governance, regulatory requirements, and technical capabilities. * Broker & Agent Relations: Maintain ...
Partner with Actuarial, AI, Data & Analytics, Claims, Risk Services, and Compliance to address governance, regulatory requirements, and technical capabilities. * Broker & Agent Relations: Maintain ...
Provide exceptional customer service throughout the claims process, addressing inquiries and ... Strong knowledge of property insurance policies, coverage and claim handling practices * Knowledge ...
Provide exceptional customer service throughout the claims process, addressing inquiries and ... Strong knowledge of property insurance policies, coverage and claim handling practices * Knowledge ...
Claim Specialist - Property Field Inspection
Omaha, NE · On-site
$59K - $90K/yr
Provide exceptional customer service throughout the claims process, addressing inquiries and ... Strong knowledge of property insurance policies, coverage and claim handling practices * Knowledge ...
Claim Specialist - Property Field Inspection
Omaha, NE · On-site
$59K - $90K/yr
Provide exceptional customer service throughout the claims process, addressing inquiries and ... Strong knowledge of property insurance policies, coverage and claim handling practices * Knowledge ...
Provide exceptional customer service throughout the claims process, addressing inquiries and ... Strong knowledge of property insurance policies, coverage and claim handling practices * Knowledge ...
Provide exceptional customer service throughout the claims process, addressing inquiries and ... Strong knowledge of property insurance policies, coverage and claim handling practices * Knowledge ...
Actuarial Analyst III
Omaha, NE · On-site
$82K - $120K/yr
Service Orientation - Actively looking for ways to help people. * Coordination - Adjusting actions in relation to others' actions. * Oral Comprehension - The ability to listen to and understand ...
Actuarial Analyst III
Omaha, NE · On-site
$82K - $120K/yr
Service Orientation - Actively looking for ways to help people. * Coordination - Adjusting actions in relation to others' actions. * Oral Comprehension - The ability to listen to and understand ...
Provide exceptional customer service throughout the claims process, addressing inquiries and ... Strong knowledge of property insurance policies, coverage and claim handling practices * Knowledge ...
Provide exceptional customer service throughout the claims process, addressing inquiries and ... Strong knowledge of property insurance policies, coverage and claim handling practices * Knowledge ...
National Insurance Inspection Services information
See Springfield, NE salary details
$5.65 - $7.21
1% of jobs
$7.21 - $8.77
0% of jobs
$8.77 - $10.33
0% of jobs
$10.33 - $11.90
0% of jobs
$11.90 - $13.46
0% of jobs
$13.46 - $15.02
0% of jobs
$15.02 - $16.58
10% of jobs
$17.50 is the 25th percentile. Wages below this are outliers.
$16.58 - $18.14
23% of jobs
The median wage is $19.21 / hr.
$18.14 - $19.71
23% of jobs
$21.10 is the 75th percentile. Wages above this are outliers.
$19.71 - $21.27
20% of jobs
$21.27 - $22.83
23% of jobs
$5
$19
$22
How much do national insurance inspection services jobs pay per hour?
How do I become a national insurance inspection services?
What are the key skills and qualifications needed to thrive in the National Insurance Inspection Services position, and why are they important?
To excel in National Insurance Inspection Services, you need a solid understanding of insurance policies, risk assessment, and investigative techniques, often supported by a background in insurance, claims, or related certifications. Familiarity with inspection reporting tools, mobile data collection systems, and industry-standard risk management software is typically required. Strong communication skills, attention to detail, and objectivity help professionals thrive in this role. These competencies ensure accurate inspections, objective risk analyses, and reliable reporting for insurance providers and clients.
What are some common challenges faced by professionals in National Insurance Inspection Services and how are they addressed?
Professionals in National Insurance Inspection Services often encounter challenges such as conducting thorough inspections under tight deadlines, adapting to varying working environments, and ensuring compliance with regulatory standards. Effective time management and continuous training help address these challenges, along with the use of digital tools to streamline documentation and reporting. Team collaboration and communication with underwriters and clients are essential for resolving discrepancies or clarifying complex cases. With proper support and ongoing skill development, these professionals are well-equipped to handle the demands of the job while maintaining high-quality service.
What is a National Insurance Inspection Services?
A National Insurance Inspection Services job involves inspecting properties, businesses, or assets on behalf of insurance companies. Inspectors assess risk factors, verify policy details, and document findings through reports and photographs. They typically work independently, traveling to various locations to conduct inspections. Strong attention to detail and communication skills are essential for this role.
AVP, Claims Quality Assurance & Performance Management
Omaha, NE • On-site
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 7 days ago
American National Insurance rating
7.4
Based on 16 frontline employees who took The Breakroom Quiz
226th of 304 rated insurance
Job description
Argo Group
Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.
Job Description
Business Title(s): AVP, Claims Quality Assurance & Performance Management
Employment Type: Full-Time
FLSA Status: Exempt
Location: In-Office
Summary:
The AVP, Claims Quality Assurance & Performance Management is responsible for leading the reestablishment, design, implementation, and ongoing evolution of Argo's claims QA program. The role reports to the Clearbrook QA Lead, with a dotted-line to the Chief Claims Officer, Argo at the enterprise level. The AVP will work closely with Argo and Clearbrook senior leadership to align Argo's QA program with other Clearbrook entities while positioning Argo as the leading example of data-driven claims QA. The role's core function is claims quality assurance, including file audit methodology, claim handling evaluation, scoring, governance, feedback, and corrective action. In addition, the role will expand QA output into a broader claims performance management capability by linking QA findings to Guidewire data, KPI trends, process assessment analytics, adjuster and manager performance evaluation, and senior leadership reporting across Argo's claims organization. We are looking to fill this role in our Omaha, NE office. Alternatively, we can also fill the role in one of our offices in Albany, Chicago, Los Angeles, New York City, or Richmond (VA).
This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during standard business hours.
Essential Responsibilities:
- QA Strategy, Governance & Compliance
- Partner with the Argo Chief Claims Officer and Clearbrook enterprise QA leadership to reestablish Argo's QA program in alignment with enterprise standards.
- Design and implement QA audit methodology, scoring models, and sampling strategies.
- Evaluate claim handling quality, including coverage, reserving, documentation, and claim strategy.
- Develop structured feedback loops to claims handlers and leadership.
- Ensure QA supports compliance, governance, and audit readiness requirements.
- Claims Performance Intelligence & Analytics
- Partner with leadership to define and align claims KPIs.
- Build reporting and analytics that use QA results as the foundation for evaluating claim quality, operational effectiveness, and KPI performance.
- Serve as a key claims performance intelligence link for senior leadership by connecting QA audit results, claims data, KPI reporting, and process assessment findings.
- Translate audit findings into training, process improvements, performance actions, and leadership decision-making support.
- Deliver executive-level reporting on claim quality, claim adjuster performance, operational trends, and overall Argo business performance indicators.
- Operational Excellence, Technology & Continuous Improvement
- Oversee Guidewire system utilization audits and data integrity assessments.
- Identify operational inefficiencies and recommend corrective actions.
- Lead integration of AI-enabled QA tools and automation solutions.
- Drive continuous improvement through enhanced audit processes, technology-enabled insights, and operational effectiveness initiatives.
Qualifications / Experience Required:
- A specialized knowledge of managing Quality Assurance programs typically achieved through:
- Bachelor's degree required; JD, advanced degree, CPCU, AIC, SCLA, Six Sigma/Lean, PMP, Prosci, Guidewire certification, or similar insurance, claims, audit, process improvement, project management, or change management credential preferred.
- 7 years of progressive P&C claims experience, with strong technical claim handling, coverage, reserving, litigation management, and claim strategy expertise. Prior leadership experience building, rebuilding, or materially enhancing a claims quality assurance, claim file audit, or claims performance management program
- Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable).
- Demonstrated ability to translate QA findings into measurable claim quality improvements, operational changes, training priorities, and performance management actions
- Strong understanding of claims KPIs, audit scoring models, sampling methodologies, performance analytics, and executive-level claims reporting
- Significant experience with Guidewire ClaimsCenter, including system utilization, data integrity, claim documentation standards, and reporting requirements
- Proven ability to use data-driven insights to evaluate claim adjuster performance and identify broader claim operational and business performance trends
- Experience developing structured feedback loops to LOB leaders, claims management, and claim handlers to ensure QA findings result in timely corrective action and sustained improvement
- Experience developing and presenting training materials based on QA audit results, claim handling trends, system utilization gaps, and identified performance opportunities
- Experience partnering with senior claims leadership, LOB leaders, business leaders, compliance, operations, IT/data teams, and training resources to implement enterprise-wide improvements
- Strong change management skills, including the ability to reestablish governance, drive adoption, influence stakeholders, and improve consistency across claim teams
- Excellent written and verbal communication skills, including the ability to prepare clear executive summaries, dashboards, findings reports, and leadership presentations,
- A strong focus on execution in getting things done right. Proven ability to consistently produce and deliver expected results to all stakeholders by:
- Finding a way to achieve success through adversity.
- Being solution (not problem) focused
- Thinking with a global mindset first.
- Successful traits (flexibility, ability to thrive in change, being resourceful on your own) necessary to work in a fast paced environment that is evolving constantly.
- Must work independently and demonstrate the ability to exercise sound judgment.
- Exhibit natural and intellectual curiosity. Consistently considers all options and is not governed by conventional thinking.
- Proficient in MS Office Suite and other business-related software.
- The ability to read and write English fluently is required.
- Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.
The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.
- Richmond Pay Range: $137,496 - $189,516
- Albany and Chicago Pay Range: $151,062 - $208,386
- Los Angeles and New York City Pay Range: $165,036 - $227,562
About Working in Claims at Argo Group
Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful.
Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is.
We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses.
Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas.
We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply.
PLEASE NOTE:
Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.
If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.
Benefits and Compensation
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
Core Values
At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we apsire to be - guiding how we work, how we lead and how we succeed.
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