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Nasm Customer Service Jobs in Oak Ridge, TN (NOW HIRING)

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Nasm Customer Service information

See Oak Ridge, TN salary details

$23.4K

$55.4K

$96.6K

How much do nasm customer service jobs pay per year?

As of Aug 24, 2026, the average yearly pay for nasm customer service in Oak Ridge, TN is $55,449.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $66,900.00 per year, depending on experience, location, and employer.

What is a NASM Customer Service?

A NASM Customer Service job involves assisting customers with inquiries related to the National Academy of Sports Medicine (NASM) certifications, courses, and memberships. Representatives handle questions about enrollment, exam scheduling, study materials, and account management. They may also provide technical support and help resolve billing or access issues. Strong communication skills and knowledge of NASM programs are essential for this role.

What are the main responsibilities of a NASM Customer Service representative?

As a NASM Customer Service representative, you will handle inquiries from fitness professionals, students, and potential clients regarding certification courses, exam registration, study materials, and membership benefits. Your responsibilities typically include providing support via phone, email, or chat, assisting with account management, resolving issues related to payments or course access, and accurately documenting all interactions. You may also collaborate closely with the sales, technical support, and exam administration teams to ensure seamless service. This position offers a dynamic work environment where your knowledge of NASM's programs helps clients achieve their career goals in the fitness industry.

What are the key skills and qualifications needed to thrive in the NASM Customer Service position, and why are they important?

Excelling in a NASM Customer Service role requires strong knowledge of NASM (National Academy of Sports Medicine) programs, customer support experience, and effective problem-solving skills. Familiarity with CRM software, member management systems, and NASM certification processes is highly valued. Exceptional communication, patience, and active listening skills help you build rapport with fitness professionals and address their needs efficiently. These abilities are crucial to ensure customer satisfaction, provide accurate guidance, and uphold the reputation of NASM's services.

Can you get a job with NASM Customer Service certification?

A NASM Customer Service certification can enhance your qualifications for customer service roles, but employment typically depends on the employer's requirements, including experience and other skills. Certification alone may not guarantee a job, but it can improve your chances in customer support positions that value industry-specific knowledge. Employers often look for communication skills, problem-solving ability, and relevant experience alongside certifications.

What can I do with a NASM Customer Service certification?

A NASM Customer Service certification can enhance your skills in communication, problem-solving, and client interaction, which are valuable in customer support roles. While NASM is primarily known for fitness certifications, some organizations may recognize the certification for roles that require a focus on health, wellness, or client engagement, but it is not typically a standard qualification for customer service positions. Generally, customer service roles focus on interpersonal skills and may not require specific certifications like NASM unless related to health or fitness industries.

What cities near Oak Ridge, TN are hiring for Nasm Customer Service jobs?

Cities near Oak Ridge, TN with the most Nasm Customer Service job openings:

Nasm Customer Service jobs near you
Infographic showing various Nasm Customer Service job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 28% Full Time, and 72% Part Time. Highlights an 100% In-person job distribution, with an average salary of $55,449 per year, or $26.7 per hour.

Assistant Personal Training Manager

Crunch Fitness - CR Holdings

Knoxville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description


 

Assistant Personal Training Manager- for our upcoming Bearden Club

Here We GROW Again! Are you a driven sales professional with leadership potential? Do you thrive in a high-energy, performance-based environment? If you’re ready to take your career to the next level in fitness sales and leadership, this is your opportunity!

At Crunch Fitness, we’re expanding rapidly, with 95+ locations and 100+ planned. Our Assistant Personal Training Manager role offers career growth, leadership training, and high earning potential in a dynamic and rewarding industry.

Position Overview:

As an Assistant Personal Training Manager, you will play a key role in driving personal training sales, team performance, and client retention. You’ll be responsible for leading and motivating a team of Personal Trainers, ensuring outstanding customer service, and helping members achieve their fitness goals while maximizing revenue opportunities.

Compensation & Benefits:

  • Total Compensation: $70,000–$100,000+ (Base + Commission + Bonus)
  • Full Benefits: Medical, Dental, Vision, 401K, PTO
  • Growth & Leadership Development: Ongoing training & mentorship
  • Free Crunch Fitness Membership + Discounted Personal Training Sessions
  • Performance-Based Bonuses & Aggressive Earning Potential

Key Responsibilities:

  • Drive personal training sales through consultations, promotions, and client retention strategies
  • Lead, mentor, and develop a high-performing team of Personal Trainers
  • Set and achieve monthly sales and performance goals
  • Deliver exceptional customer service to members and clients
  • Implement company-wide fitness and sales initiatives
  • Maintain high energy, professionalism, and a competitive mindset
  • Oversee daily operations related to personal training and ensure compliance with company policies

Qualifications:

  • CPR Certification (required)
  • Nationally Recognized Personal Training Certification (NASM, ACE, NSCA, etc.)
  • Sales and leadership experience in a fitness or performance-driven environment
  • Proven track record of meeting or exceeding sales goals
  • Strong communication, organization, and time management skills
  • Ability to adapt, lead a team, and thrive in a fast-paced, results-driven setting

If you’re ready to advance your career, lead a high-performing team, and take control of your financial success, apply TODAY!
 

About CR Fitness

CR Fitness is a leading franchisee of Crunch Fitness.  The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona and is led by a veteran management team with over one hundred years of combined experience in the fitness industry.  With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness. 

Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

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