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Nasm Customer Service Jobs in Texas (NOW HIRING)

Maverick OTF

Head Coach - Las Colinas

Irving, TX · On-site

... NASM or NSCA) * Must invest 10+ hours per year in continuing education lectures and workshops ... Excellent communication, strong business acumen, and customer service skills.

Gold's Gym South Texas

Personal Trainer

Laredo, TX · On-site

... customer service * Ability to motivate others to improve their overall fitness and health ... National fitness certification (NASM, ACE, ISSA, or NCCA accredited equivalent) and CPR/AED ...

Gold's Gym

Personal Trainer

Laredo, TX · On-site

... customer service * Ability to motivate others to improve their overall fitness and health ... National fitness certification (NASM, ACE, ISSA, or NCCA accredited equivalent) and CPR/AED ...

Shannon Health

FITNESS INSTRUCTOR I

San Angelo, TX · On-site

... of customer service. The Fitness Instructor also assists the front desk staff in managing front ... ACSM, ACE, AFAA, or NSCA, NASM, NPTA, ISSA, NESTA, SCW, or any organization that offers an ...

Stretch Zone

Fitness Professional

Plano, TX · On-site

$15 - $20/hr

Provide exceptional hospitality and customer service daily * Maintain cleanliness and organization ... As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM ...

Stretch Zone

Fitness Professional

Dallas, TX · On-site

$15 - $20/hr

Provide exceptional hospitality and customer service daily * Maintain cleanliness and organization ... As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM ...

Stretch Zone

Fitness Professional

Dallas, TX · On-site

$15 - $20/hr

Provide exceptional hospitality and customer service daily * Maintain cleanliness and organization ... As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM ...

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Nasm Customer Service information

What is a NASM Customer Service?

A NASM Customer Service job involves assisting customers with inquiries related to the National Academy of Sports Medicine (NASM) certifications, courses, and memberships. Representatives handle questions about enrollment, exam scheduling, study materials, and account management. They may also provide technical support and help resolve billing or access issues. Strong communication skills and knowledge of NASM programs are essential for this role.

What are the main responsibilities of a NASM Customer Service representative?

As a NASM Customer Service representative, you will handle inquiries from fitness professionals, students, and potential clients regarding certification courses, exam registration, study materials, and membership benefits. Your responsibilities typically include providing support via phone, email, or chat, assisting with account management, resolving issues related to payments or course access, and accurately documenting all interactions. You may also collaborate closely with the sales, technical support, and exam administration teams to ensure seamless service. This position offers a dynamic work environment where your knowledge of NASM's programs helps clients achieve their career goals in the fitness industry.

What are the key skills and qualifications needed to thrive in the NASM Customer Service position, and why are they important?

Excelling in a NASM Customer Service role requires strong knowledge of NASM (National Academy of Sports Medicine) programs, customer support experience, and effective problem-solving skills. Familiarity with CRM software, member management systems, and NASM certification processes is highly valued. Exceptional communication, patience, and active listening skills help you build rapport with fitness professionals and address their needs efficiently. These abilities are crucial to ensure customer satisfaction, provide accurate guidance, and uphold the reputation of NASM's services.

Can you get a job with NASM Customer Service certification?

A NASM Customer Service certification can enhance your qualifications for customer service roles, but employment typically depends on the employer's requirements, including experience and other skills. Certification alone may not guarantee a job, but it can improve your chances in customer support positions that value industry-specific knowledge. Employers often look for communication skills, problem-solving ability, and relevant experience alongside certifications.

What can I do with a NASM Customer Service certification?

A NASM Customer Service certification can enhance your skills in communication, problem-solving, and client interaction, which are valuable in customer support roles. While NASM is primarily known for fitness certifications, some organizations may recognize the certification for roles that require a focus on health, wellness, or client engagement, but it is not typically a standard qualification for customer service positions. Generally, customer service roles focus on interpersonal skills and may not require specific certifications like NASM unless related to health or fitness industries.

What are popular job titles related to Nasm Customer Service jobs in Texas?

For Nasm Customer Service jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Nasm Customer Service jobs in Texas look for?

The top searched job categories for Nasm Customer Service jobs in Texas are:

What cities in Texas are hiring for Nasm Customer Service jobs?

Cities in Texas with the most Nasm Customer Service job openings:

Nasm Customer Service jobs near you
Infographic showing various Nasm Customer Service job openings in Texas as of August 2026, with employment types broken down into 30% Full Time, and 70% Part Time. Highlights an 100% In-person job distribution.

Head Coach - Las Colinas

ORANGE THEORY FITNESS

Irving, TX • On-site

Full-time

Re-posted 2 days ago

Orangetheory Fitness rating

5.9

Company rating: 5.9 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

43rd of 63 rated gym and leisure clubs

Job description

JOB QUALIFICATIONS 
  • Must hold a current fitness certification from an OTF approved education company (ACE, AFAA, ACSM, NASM or NSCA)
  • Must invest 10+ hours per year in continuing education lectures and workshops outside of OTF curriculum.
  • Bachelor’s degree in an Exercise Related Field is preferred.
  • Must have current in-person or blended (in-person and self-study) CPR/AED certification.
  • 3+ years of professional experience teaching and/or managing in the Fitness Industry.
  • Must understand human movement, physiology, heart rate focused training programs and the science that supports the OTF workouts.
  • Excellent communication, strong business acumen, and customer service skills.

What Orangetheory Fitness employees say

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