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Nasm Customer Service Remote Jobs in Reston, VA (NOW HIRING)

Liveops

Remote Customer Service Agent

Hyattsville, MD · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Vienna, VA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Reston, VA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Nasm Customer Service Remote information

See Reston, VA salary details

$22.4K

$54.4K

$73.3K

How much do nasm customer service remote jobs pay per year?

As of Jul 18, 2026, the average yearly pay for nasm customer service remote in Reston, VA is $54,356.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $54,100.00 per year, depending on experience, location, and employer.

What is the difference between Nasm Customer Service Remote vs Nasm Customer Support Specialist?

AspectNasm Customer Service RemoteNasm Customer Support Specialist
CredentialsTypically requires NASM certification or related customer service trainingOften requires NASM certification and additional customer support experience
Work EnvironmentRemote, home-based settingRemote or office-based, depending on employer
Industry UsageUsed across fitness, health, and wellness sectorsCommon in health, fitness, and wellness companies
Job FocusHandling customer inquiries, scheduling, and supportProviding technical support, troubleshooting, and customer assistance

The Nasm Customer Service Remote role primarily involves handling customer inquiries and support remotely, often requiring NASM certification. The Nasm Customer Support Specialist may have similar credentials but often includes technical troubleshooting and more in-depth support tasks. Both roles are common in health and fitness industries and are typically remote, but the support specialist may have a broader scope of responsibilities.

What are the most common challenges faced by NASM customer service representatives working remotely, and how can they be managed?

One of the most common challenges for NASM customer service representatives working remotely is maintaining effective communication with both customers and team members, as well as staying updated on policy changes and new products. Managing distractions at home and ensuring a reliable internet connection are also typical concerns. To address these, it's helpful to establish a dedicated workspace, use collaboration tools like Slack or Microsoft Teams, and regularly participate in virtual team meetings. Staying proactive in seeking clarification and support can also enhance productivity and job satisfaction.

What are the key skills and qualifications needed to thrive as a NASM Customer Service Remote representative, and why are they important?

To excel as a NASM Customer Service Remote representative, you need strong communication skills, problem-solving abilities, and a general understanding of fitness industry concepts, usually supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and the NASM product suite is commonly required. Exceptional listening skills, patience, and professionalism help you stand out when assisting clients remotely. These skills and qualities are vital for delivering accurate, efficient support and ensuring customer satisfaction in a virtual environment.

Can you get a job with NASM certification?

A NASM certification can help qualify individuals for various fitness and personal training roles, including remote customer service positions in the health and wellness industry. While certification demonstrates expertise, specific job requirements may also include experience, communication skills, and sometimes additional credentials or background checks.

What is a NASM Customer Service Remote job?

A NASM Customer Service Remote job involves providing assistance and support to customers of the National Academy of Sports Medicine (NASM) via phone, email, or online chat, all while working from a location outside of a traditional office setting. Responsibilities typically include answering questions about certifications, course materials, account issues, and helping resolve any customer concerns. Remote employees are expected to maintain a high standard of professionalism and communication, ensuring a positive experience for NASM's clients. This role is ideal for individuals who are organized, tech-savvy, and passionate about helping others in the fitness education field.

Can customer service jobs be remote?

Customer service jobs, including those for NASM or similar organizations, can often be performed remotely, especially with the use of communication tools like phone, email, and chat platforms. Many companies now offer remote customer service positions to provide flexible work options, requiring strong communication skills and sometimes specific certifications or training. However, availability depends on the employer and the specific role requirements.

Which is harder, NASM or Issa?

For a NASM Customer Service Remote role, the difficulty of certifications like NASM or ISSA depends on the individual's background and study habits. NASM is often considered more rigorous with a focus on science-based content, while ISSA offers a more flexible study approach. Both require passing exams and practical knowledge, but NASM's emphasis on in-depth understanding may make it slightly more challenging for some candidates.

How much does Humana pay work from home?

For a NASM Customer Service Remote position, pay rates typically range from $14 to $20 per hour, depending on experience and location. Compensation may also include benefits such as health insurance and flexible scheduling, with some roles offering performance-based bonuses.
What are popular job titles related to Nasm Customer Service Remote jobs in Reston, VA? For Nasm Customer Service Remote jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Nasm Customer Service Remote jobs in Reston, VA look for? The top searched job categories for Nasm Customer Service Remote jobs in Reston, VA are:
What cities near Reston, VA are hiring for Nasm Customer Service Remote jobs? Cities near Reston, VA with the most Nasm Customer Service Remote job openings:
Nasm Customer Service Remote jobs near you
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Hyattsville, MD • Remote

$15.50 - $20.75/hr

Contractor

Posted 6 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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