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Nasm Customer Service Remote Jobs in Irmo, SC (NOW HIRING)

Remote Customer Service Agent

Lexington, SC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Columbia, SC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Representative

SC · On-site +1

$14.75 - $20/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

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Nasm Customer Service Remote information

See Irmo, SC salary details

$17.6K

$42.7K

$57.6K

How much do nasm customer service remote jobs pay per year?

As of Aug 20, 2026, the average yearly pay for nasm customer service remote in Irmo, SC is $42,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $42,500.00 per year, depending on experience, location, and employer.

What is a NASM Customer Service Remote?

A NASM Customer Service Remote job involves providing assistance and support to customers of the National Academy of Sports Medicine (NASM) via phone, email, or online chat, all while working from a location outside of a traditional office setting. Responsibilities typically include answering questions about certifications, course materials, account issues, and helping resolve any customer concerns. Remote employees are expected to maintain a high standard of professionalism and communication, ensuring a positive experience for NASM's clients. This role is ideal for individuals who are organized, tech-savvy, and passionate about helping others in the fitness education field.

What are the key skills and qualifications needed to thrive as a NASM Customer Service Remote representative?

To excel as a NASM Customer Service Remote representative, you need strong communication skills, problem-solving abilities, and a general understanding of fitness industry concepts, usually supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and the NASM product suite is commonly required. Exceptional listening skills, patience, and professionalism help you stand out when assisting clients remotely. These skills and qualities are vital for delivering accurate, efficient support and ensuring customer satisfaction in a virtual environment.

What are the most common challenges faced by NASM Customer Service Remote representatives, and how can they be managed?

One of the most common challenges for NASM customer service representatives working remotely is maintaining effective communication with both customers and team members, as well as staying updated on policy changes and new products. Managing distractions at home and ensuring a reliable internet connection are also typical concerns. To address these, it's helpful to establish a dedicated workspace, use collaboration tools like Slack or Microsoft Teams, and regularly participate in virtual team meetings. Staying proactive in seeking clarification and support can also enhance productivity and job satisfaction.

What is the difference between Nasm Customer Service Remote vs Nasm Customer Support Specialist?

AspectNasm Customer Service RemoteNasm Customer Support Specialist
CredentialsTypically requires NASM certification or related customer service trainingOften requires NASM certification and additional customer support experience
Work EnvironmentRemote, home-based settingRemote or office-based, depending on employer
Industry UsageUsed across fitness, health, and wellness sectorsCommon in health, fitness, and wellness companies
Job FocusHandling customer inquiries, scheduling, and supportProviding technical support, troubleshooting, and customer assistance

The Nasm Customer Service Remote role primarily involves handling customer inquiries and support remotely, often requiring NASM certification. The Nasm Customer Support Specialist may have similar credentials but often includes technical troubleshooting and more in-depth support tasks. Both roles are common in health and fitness industries and are typically remote, but the support specialist may have a broader scope of responsibilities.

What are popular job titles related to Nasm Customer Service Remote jobs in Irmo, SC?

For Nasm Customer Service Remote jobs in Irmo, SC, the most frequently searched job titles are:

What cities near Irmo, SC are hiring for Nasm Customer Service Remote jobs?

Cities near Irmo, SC with the most Nasm Customer Service Remote job openings:

Infographic showing various Nasm Customer Service Remote job openings in Irmo, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,663 per year, or $20.5 per hour.

Remote Customer Service Representative

Annuity Health

Columbia, SC • On-site, Remote

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

346th of 494 rated business services


Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.
To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable
with technology and can easily understand and learn the technical requirements of the position.
Duties/Responsibilities
  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge
  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience
  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits
Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).
Salary Description
Pay Scale - $16.00 to $23.00

What Annuity Health employees say

Pay

Hours and flexibility

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