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Napleton Automotive Group Jobs in Florida (NOW HIRING)

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Napleton Automotive Group information

What is Napleton Automotive Group?

Napleton Automotive Group is a family-owned network of car dealerships that sells and services a variety of new and used vehicles. Founded in 1931, the company operates over 70 dealership locations across several states in the United States. They represent numerous automotive brands, including Ford, Hyundai, Kia, and others, and offer services such as financing, maintenance, and repairs. Napleton Automotive Group is known for its commitment to customer service and community involvement.

What can I expect from the team structure and collaboration at Napleton Automotive Group?

At Napleton Automotive Group, employees typically work within a dealership environment that values teamwork and open communication. Teams are often structured by department—such as sales, service, finance, and parts—and collaboration between these areas is essential for delivering excellent customer service. You can expect to interact regularly with colleagues across departments to ensure that customers receive a seamless experience from the moment they enter the dealership to post-sale service. This collaborative approach not only supports professional development but also fosters a positive and fast-paced work environment.

What are the key skills and qualifications needed to thrive as an automotive sales consultant at Napleton Automotive Group, and why are they important?

To thrive as an Automotive Sales Consultant, you need strong sales acumen, automotive product knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, dealership inventory systems, and digital sales platforms is important. Outstanding communication, negotiation skills, and a customer-focused attitude help build trust and drive sales. These skills and qualities are crucial for meeting sales targets, ensuring customer satisfaction, and contributing to the dealership's success.

What is the difference between Napleton Automotive Group vs Automotive Service Technician?

AspectNapleton Automotive GroupAutomotive Service Technician
CredentialsVaries by dealership, often requires ASE certificationsASE certifications preferred, high school diploma or equivalent
Work EnvironmentDealership service centers, retail automotive settingsAutomotive repair shops, dealership service departments
Industry UsageUsed by dealerships like Napleton for service rolesCommon job title across automotive repair industry
Job FocusCustomer service, vehicle diagnostics, repairsPerforming repairs, diagnostics, maintenance

Napleton Automotive Group employs Automotive Service Technicians to provide vehicle repairs and maintenance within dealership settings. While both roles involve vehicle diagnostics and repairs, Napleton's technicians often work in dealership environments with specific brand training, whereas Automotive Service Technicians can work in various independent or dealership repair shops. Understanding these differences helps job seekers find the right fit within the automotive industry.

What are popular job titles related to Napleton Automotive Group jobs in Florida?

For Napleton Automotive Group jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Napleton Automotive Group jobs in Florida look for?

The top searched job categories for Napleton Automotive Group jobs in Florida are:

Napleton Automotive Group jobs near you
Infographic showing various Napleton Automotive Group job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Call Center Representative

Napleton Corporate

West Palm Beach, FL • On-site

$35K - $70K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

1,000/week guaranteed - 1st Month Flexible Scheduling Options
Fantastic, fun, fast paced, diverse culture! Apply today!
The Ed Napleton Automotive Group is looking for our next Call Center Representative/Business Development Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's new Call Center in Palm Beach Gardens, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership sales departments.
Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer:
  • $1,000 per week minimum guaranteed in your first month
  • Opportunity to earn $35,000-$70,000 per year- hourly pay + performance-based commissions.
  • Hybrid schedules available for tenured employees
  • Fun, fast-paced diverse environment
  • Various shifts available with many flexible scheduling options
  • Family Owned and Operated - 90+ years in business!
  • Medical, Dental, and Vision Insurance
  • 401K and additional benefits
  • Paid Vacation and Sick Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Growth Opportunities
Job Responsibilities:
  • Handle incoming and outgoing phone calls and emails
  • Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
  • Answer customer internet inquires by both email and phone
  • Schedule sales appointments and reschedule no show customers
  • Contact customers based on current marketing incentives
  • Follow up with existing and potential customers to generate leads and close sales
  • Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
  • Follow up in a manner that results in the customer visiting the dealership
  • Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
  • Other duties as assigned by management
Job Requirements:
  • Excellent computer skills required.
  • Knowledgeable to call center environment- NO COLD CALLS!
  • Automotive experience is helpful but not required.
  • Able to communicate persuasively with customers to set appointments.
  • Willingness to undergo a background check in accordance with local law/regulations
  • Bilingual a plus

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Napleton Automotive Group, Call Center Representative, Business Development Representative, BDC, Call Center, Call Center Rep, West Palm Beach, WPB

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