... Basket, MyChart, telephone calls, and other communication channels. • Utilizes clinical judgment to prioritize patient needs, identify urgent concerns, and facilitate timely intervention. • ...
... Basket, MyChart, telephone calls, and other communication channels. • Utilizes clinical judgment to prioritize patient needs, identify urgent concerns, and facilitate timely intervention. • ...
RN - Neurology
Portland, OR · On-site
$90 - $110/hr
Performs clinical assessment, triage, and management of patient concerns received through Epic In Basket, MyChart, telephone calls, and other approved communication channels. * Utilizes clinical ...
RN - Neurology
Portland, OR · On-site
$90 - $110/hr
Performs clinical assessment, triage, and management of patient concerns received through Epic In Basket, MyChart, telephone calls, and other approved communication channels. * Utilizes clinical ...
Orthoptist
Portland, OR · On-site
$70K - $112K/yr
Non-clinical patient management - Triage, reply to, and/or direct patient messages, phone calls, and Mychart messages. Call and speak with patients/families directly to answer questions or discuss ...
Orthoptist
Portland, OR · On-site
$70K - $112K/yr
Non-clinical patient management - Triage, reply to, and/or direct patient messages, phone calls, and Mychart messages. Call and speak with patients/families directly to answer questions or discuss ...
Facilitates patient scheduling therapy appointments with follow up section in Cadence, MyChart communication. * Medicare certifications and recertifications completed accurately and sent to referring ...
Facilitates patient scheduling therapy appointments with follow up section in Cadence, MyChart communication. * Medicare certifications and recertifications completed accurately and sent to referring ...
Clinic Call Center Specialist/Interpreter
$24.17 - $26.68/hr
Oversee patient communication and reception within our Call Center department; * Assist patients with registration process and Mychart navigation; * Provide referrals for clients to various community ...
New
Clinic Call Center Specialist/Interpreter
$24.17 - $26.68/hr
Oversee patient communication and reception within our Call Center department; * Assist patients with registration process and Mychart navigation; * Provide referrals for clients to various community ...
New
Bilingual Clinic Support Specialist/Interpreter
$24.17 - $26.68/hr
Accept cash, check, or credit card payments from clients, providing change, processing transactions and ensuring receipts balance; * Assist with Mychart navigation; Medical Information Management
Bilingual Clinic Support Specialist/Interpreter
$24.17 - $26.68/hr
Accept cash, check, or credit card payments from clients, providing change, processing transactions and ensuring receipts balance; * Assist with Mychart navigation; Medical Information Management
Performs clinical assessment, triage, and response to patient concerns received through Epic In Basket, MyChart, telephone calls, and other communication channels. Utilizes clinical judgment to ...
Performs clinical assessment, triage, and response to patient concerns received through Epic In Basket, MyChart, telephone calls, and other communication channels. Utilizes clinical judgment to ...
Health Unit Coordinator
Portland, OR · On-site
$17.25 - $23.25/hr
Activate MyChart (as requested) * Answer and triage call lights * Track patient belongings * Make post-discharge follow-up appointments (as requested) COMMUNICATIONS & OPERATIONS - Support operations ...
Health Unit Coordinator
Portland, OR · On-site
$17.25 - $23.25/hr
Activate MyChart (as requested) * Answer and triage call lights * Track patient belongings * Make post-discharge follow-up appointments (as requested) COMMUNICATIONS & OPERATIONS - Support operations ...
RN, Neurology (Resource)
Portland, OR · On-site
$88 - $133/hr
Performs clinical assessment, triage, and response to patient concerns received through Epic In Basket, MyChart, telephone calls, and other communication channels. * Utilizes clinical judgment to ...
RN, Neurology (Resource)
Portland, OR · On-site
$88 - $133/hr
Performs clinical assessment, triage, and response to patient concerns received through Epic In Basket, MyChart, telephone calls, and other communication channels. * Utilizes clinical judgment to ...
RN - Neurology
Portland, OR · On-site
Performs clinical assessment, triage, and management of patient concerns received through Epic In Basket, MyChart, telephone calls, and other approved communication channels. * Utilizes clinical ...
RN - Neurology
Portland, OR · On-site
Performs clinical assessment, triage, and management of patient concerns received through Epic In Basket, MyChart, telephone calls, and other approved communication channels. * Utilizes clinical ...
Lead Urgent Care RN
Vancouver, WA · On-site
$46.10 - $53.70/hr
Monitor and process Telephone and MyChart encounters to meet Clinic timelines. * Maintain efficient levels ofmedications,medicaland office supplies. * Facilitate the orientation and training of new ...
Lead Urgent Care RN
Vancouver, WA · On-site
$46.10 - $53.70/hr
Monitor and process Telephone and MyChart encounters to meet Clinic timelines. * Maintain efficient levels ofmedications,medicaland office supplies. * Facilitate the orientation and training of new ...
Respond promptly to patient/family inquiries (phone, MyChart), collaborating with team members such as nurses, APPs and physicians to resolve clinical concerns. * Identify urgent clinical situations ...
Respond promptly to patient/family inquiries (phone, MyChart), collaborating with team members such as nurses, APPs and physicians to resolve clinical concerns. * Identify urgent clinical situations ...
Facilitates patient scheduling therapy appointments with follow up section in Cadence, MyChart communication. * Medicare certifications and recertifications completed accurately and sent to referring ...
Facilitates patient scheduling therapy appointments with follow up section in Cadence, MyChart communication. * Medicare certifications and recertifications completed accurately and sent to referring ...
OHSU Clinical Associate
Portland, OR · On-site
... phone/ MyChart, tunneled and non-tunneled line and port removals and pre/ post procedure care; serve as an extension of the interventional radiologists; and engage in public service through ...
OHSU Clinical Associate
Portland, OR · On-site
... phone/ MyChart, tunneled and non-tunneled line and port removals and pre/ post procedure care; serve as an extension of the interventional radiologists; and engage in public service through ...
Activities supporting direct patient care, including but not limited to EPIC in-basket management/coverage & mychart messages, closing charts, reviewing results, phone calls, patient care ...
Activities supporting direct patient care, including but not limited to EPIC in-basket management/coverage & mychart messages, closing charts, reviewing results, phone calls, patient care ...
Clinic RN
Hillsboro, OR · On-site
$42.34 - $58.22/hr
Manages an Epic in-basket of patient calls, MyChart messages, test result notifications, and other messages that directly impact patient care plans. * Provides care for patients using NHC approved ...
Clinic RN
Hillsboro, OR · On-site
$42.34 - $58.22/hr
Manages an Epic in-basket of patient calls, MyChart messages, test result notifications, and other messages that directly impact patient care plans. * Provides care for patients using NHC approved ...
Care Coordinator (Care Coordinator II)
Portland, OR · On-site
$20.50 - $27.50/hr
Triage and responds to patient question in Mychart, phone call, email, and fax in regard to scheduling or care issues within scope or escalate to RN. Use a script to contact new patients who live out ...
Care Coordinator (Care Coordinator II)
Portland, OR · On-site
$20.50 - $27.50/hr
Triage and responds to patient question in Mychart, phone call, email, and fax in regard to scheduling or care issues within scope or escalate to RN. Use a script to contact new patients who live out ...
The BH RN is responsible for managing and supporting key clinical workflows, including MyChart message management, triage, medication refills, prior authorizations, medication clarification, referral ...
The BH RN is responsible for managing and supporting key clinical workflows, including MyChart message management, triage, medication refills, prior authorizations, medication clarification, referral ...
Care Coordinator
$20.50 - $27.50/hr
Responds to patient questions in Mychart, phone calls, emails, and faxes in regard to scheduling or care issues within scope. * Documentation/Data Management - Documents legibly, concisely and ...
Care Coordinator
$20.50 - $27.50/hr
Responds to patient questions in Mychart, phone calls, emails, and faxes in regard to scheduling or care issues within scope. * Documentation/Data Management - Documents legibly, concisely and ...
Advanced Practice Provider (Nurse Practitioner/Physician Associate)
Portland, OR · On-site
$115K - $149K/yr
Activities supporting direct patient care, including but not limited to EPIC in-basket management/coverage & mychart messages, closing charts, reviewing results, phone calls, patient care ...
Advanced Practice Provider (Nurse Practitioner/Physician Associate)
Portland, OR · On-site
$115K - $149K/yr
Activities supporting direct patient care, including but not limited to EPIC in-basket management/coverage & mychart messages, closing charts, reviewing results, phone calls, patient care ...
Mychart information
See Portland, OR salary details
$20.1K - $30.5K
8% of jobs
$30.5K - $40.8K
11% of jobs
$43.7K is the 25th percentile. Wages below this are outliers.
$40.8K - $51.1K
24% of jobs
The median wage is $55.6K / yr.
$51.1K - $61.4K
18% of jobs
$61.4K - $71.7K
10% of jobs
$79.9K is the 75th percentile. Wages above this are outliers.
$71.7K - $82K
6% of jobs
$82K - $92.4K
12% of jobs
$92.4K - $102.7K
9% of jobs
$102.7K - $113K
3% of jobs
$113K - $123.3K
0% of jobs
$123.3K - $133.6K
0% of jobs
$20.1K
$66.6K
$133.6K
How much do mychart jobs pay per year?
What is a MyChart?
A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.
What are the typical daily responsibilities of a MyChart support specialist?
A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.
What are the key skills and qualifications needed to thrive in the MyChart position, and why are they important?
To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.
What are popular job titles related to Mychart jobs in Portland, OR?
For Mychart jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Mychart jobs in Portland, OR look for?
The top searched job categories for Mychart jobs in Portland, OR are:
What cities near Portland, OR are hiring for Mychart jobs?
Cities near Portland, OR with the most Mychart job openings:

Oregon Health & Science University rating
8.1
Based on 95 frontline employees who took The Breakroom Quiz
162nd of 619 rated colleges and universities
Job description
The Adult Ambulatory Neurology Department provides comprehensive outpatient neurological care through a multidisciplinary team dedicated to the diagnosis, treatment, management, and prevention of disorders affecting the brain, spinal cord, peripheral nervous system, and neuromuscular system. Our mission is to deliver high-quality, patient-centered care that promotes optimal neurological health, enhances quality of life, and supports patients and families throughout their care journey.
The Department of Neurology and its affiliated practices comprise a multi-location, interdisciplinary program that integrates clinical care, research, education, and innovation. Specialty programs include Comprehensive Neurology, the Layton Aging and Alzheimer’s Disease Center, ALS and Neuromuscular Disorders, Comprehensive Epilepsy Center, Headache Center, Multiple Sclerosis Clinic, Parkinson’s Disease and Movement Disorders Program, and the Oregon Stroke Center. Through collaboration across specialties and care settings, we provide coordinated, evidence-based care while advancing neurological science through research and training the next generation of neurologists and healthcare professionals.
Adult Ambulatory Neurology Resource RN
The Adult Ambulatory Neurology Resource RN provides comprehensive nursing care, clinical support, and care coordination for patients with complex neurological conditions across all Adult Ambulatory Neurology programs. The Resource RN serves as a flexible clinical resource, supporting multiple neurology subspecialties including General Neurology, Neuromuscular Disorders, Multiple Sclerosis, Epilepsy, Headache, Movement Disorders, Stroke, Sleep Medicine, Cognitive and Memory Disorders, and other specialty clinics as needed. The RN partners with patients, families, clinicians, and interdisciplinary team members to facilitate care coordination, support disease management, and ensure continuity of care across the outpatient neurology setting.
• Provides clinical nursing support across all Adult Ambulatory Neurology subspecialty programs based on patient and operational needs.
• Serves as a department-wide resource by providing coverage for staffing gaps, leaves, fluctuating patient volumes, and workflow demands.
• Performs clinical assessment, triage, and response to patient concerns received through Epic In Basket, MyChart, telephone calls, and other communication channels.
• Utilizes clinical judgment to prioritize patient needs, identify urgent concerns, and facilitate timely intervention.
• Collaborates with clinicians and interdisciplinary team members to develop, implement, and coordinate individualized care plans.
• Coordinates diagnostic testing, referrals, follow-up care, and treatment plans across multiple specialties and care settings.
• Facilitates access to specialty therapies and treatments by partnering with infusion centers, specialty pharmacies, insurance payors, and external healthcare organizations.
• Supports medication access, prior authorization appeals, and other processes that reduce barriers to care.
• Provides patient and family education regarding diagnoses, medications, treatment plans, symptom management, and available resources.
• Identifies, escalates, and assists in the management of complex clinical situations to support safe, high-quality patient care.
• Supports onboarding, workflow standardization, and knowledge sharing across Adult Ambulatory Neurology nursing teams.
• Participates in interdisciplinary meetings and departmental initiatives to improve patient outcomes, access, quality, and operational efficiency.
• Documents clinical assessments, interventions, patient communications, and care coordination activities according to departmental and organizational standards.
• Utilizes Epic, Spok Mobile and other approved communication platforms to support patient care and team collaboration.
• Adapts to varying clinic workflows, subspecialty requirements, and operational priorities while maintaining quality, safety, and service standards.
• Other functions as assigned.
Adult Ambulatory Neurology RNs are responsible for maintaining knowledge of and complying with applicable regulatory, accreditation, organizational, and professional nursing practice requirements, including the Oregon Nurse Practice Act and OHSU policies and procedures.
- Minimum one (1) year of clinical nursing experience
- BSN Graduates: Baccalaureate Degree in Nursing from a program accredited by Commission of Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN) or Commission for Nursing Education Accreditation (CNEA) 30 days before start date.
- ADN Graduates: Associate Degree in Nursing from an accredited program 30 days before the start date.
- Associate degree Nurses required to enroll in BSN program within 3 years of hire and complete within 5 years of hire
- Current, unencumbered Oregon State Registered Nurse License and Washington State License
- BLS from AHA required. New hires will be enrolled and required to complete during orientation
- Must be able to perform the essential functions of the position with or without accommodation
• One (1) year or more working in an outpatient or ambulatory clinic environment providing clinical triage, including advanced assessment and telephone triage
• Three (3) years or more neurological nursing experience
• Demonstrated excellence in verbal and written communication with patients, families, providers, and interdisciplinary teams.
• Experience developing and delivering patient and family education, including creation of educational materials and resources.
• Strong organizational, prioritization, and time-management skills with the ability to manage multiple competing demands.
• Demonstrated professionalism, adaptability, and customer service skills in a fast-paced healthcare environment.
• Proficiency with Epic electronic medical record (EMR) systems and other healthcare technology platforms.
• Experience coordinating care for patients with complex neurological or chronic medical conditions.
• Experience with specialty medication management, prior authorization processes, and infusion coordination.
• Neuroscience Registered Nurse Certification (CNRN) or other relevant specialty certification in neuroscience, ambulatory care, or chronic disease management.
Length of Orientation – Experienced Nurse
- External candidates: OHSU & Nursing New Employee Orientation (NEO) for about a week.
- Either Transition to Practice (TTP) Program Specialty Fellowship/Fellowship Learning Pathway or Orientation experience for 3 days-26 weeks depending on the care area. An employment service agreement may apply.
We are Oregon's only public academic health center.
In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington.
All are welcome.
OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply.
To request reasonable accommodation, contact askhr@ohsu.edu
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About Oregon Health & Science University
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Oregon Health & Science University (OHSU) is a distinguished institution under the industry of higher education and healthcare, specifically in the field of medical science. Based in Portland, Oregon, US, it maintains a reputation for promoting research, teaching, patient care, and outreach. Established in 1887, OHSU has continually sought to redefine the parameters of healthcare delivery and biomedical discovery through its expansive catalog of programs and initiatives. A galvanizing mission drives OHSU: to improve the health and quality of life for all Oregonians through excellence, innovation, and leadership in health care, education, and research.
Industry
Colleges, universities, and professional schools
Company size
10,000+ Employees
Headquarters location
Portland, OR, US
Year founded
1887