Washington, DC · Remote
$106K - $134K/yr
Ambulatory, Inpatient/ClinDoc, Cadence, MyChart, Healthy Planet and Compass Rose. Technical Competencies: * Proven experience with Epic EHR systems, including implementation, configuration, and ...
Washington, DC · Remote
$106K - $134K/yr
Ambulatory, Inpatient/ClinDoc, Cadence, MyChart, Healthy Planet and Compass Rose. Technical Competencies: * Proven experience with Epic EHR systems, including implementation, configuration, and ...
Columbia, MD · On-site
$18.50 - $25/hr
Direct messages received from the patient portal (MyChart). * Urgent and routine messages from the Patient Access Services call center. * messages from the 20 Columbia providers and other Wilmer ...
Columbia, MD · On-site
$18.50 - $25/hr
Direct messages received from the patient portal (MyChart). * Urgent and routine messages from the Patient Access Services call center. * messages from the 20 Columbia providers and other Wilmer ...
Washington, DC · On-site
$42.93 - $56.44/hr
Serve as a telephone/myChart triage nurse as assigned * * Assess patient needs and prioritize calls. * Provide advice or direct in-office support. * Assess walk-in patients and coordinate care as ...
Washington, DC · On-site
$42.93 - $56.44/hr
Serve as a telephone/myChart triage nurse as assigned * * Assess patient needs and prioritize calls. * Provide advice or direct in-office support. * Assess walk-in patients and coordinate care as ...
Shared medical records (Epic/MyChart) streamline patient referrals and follow-up care. Subspecialty primary care: Choose to make an impact at one of our subspecialty primary care clinics designed for ...
Shared medical records (Epic/MyChart) streamline patient referrals and follow-up care. Subspecialty primary care: Choose to make an impact at one of our subspecialty primary care clinics designed for ...
Washington, DC · On-site
$19.25 - $25/hr
Responsibilities include, but are not limited to: supporting Epic in-basket workflow by reviewing team/provider in-baskets and MyChart messages; coordinating the review and follow-up of phone ...
Washington, DC · On-site
$19.25 - $25/hr
Responsibilities include, but are not limited to: supporting Epic in-basket workflow by reviewing team/provider in-baskets and MyChart messages; coordinating the review and follow-up of phone ...
Columbia, MD · On-site
$18.50 - $25/hr
... MyChart). Urgent and routine messages from the Patient Access Services call center. messages from the 20 Columbia providers and other Wilmer location providers. In addition, this person will be ...
Columbia, MD · On-site
$18.50 - $25/hr
... MyChart). Urgent and routine messages from the Patient Access Services call center. messages from the 20 Columbia providers and other Wilmer location providers. In addition, this person will be ...
Washington, DC · On-site
$42.93 - $56.44/hr
Serve as a telephone/myChart triage nurse as assigned * * Assess patient needs and prioritize calls. * Provide advice or direct in-office support. * Assess walk-in patients and coordinate care as ...
Washington, DC · On-site
$42.93 - $56.44/hr
Serve as a telephone/myChart triage nurse as assigned * * Assess patient needs and prioritize calls. * Provide advice or direct in-office support. * Assess walk-in patients and coordinate care as ...
Washington, DC · On-site
$19.25 - $25/hr
Responsibilities include, but are not limited to: supporting Epic in-basket workflow by reviewing team/provider in-baskets and MyChart messages; coordinating the review and follow-up of phone ...
Washington, DC · On-site
$19.25 - $25/hr
Responsibilities include, but are not limited to: supporting Epic in-basket workflow by reviewing team/provider in-baskets and MyChart messages; coordinating the review and follow-up of phone ...
Washington, DC · On-site
$89K - $117K/yr
Serve as a telephone/myChart triage nurse as assigned * * Assess patient needs and prioritize calls. * Provide advice or direct in-office support. * Assess walk-in patients and coordinate care as ...
Washington, DC · On-site
$89K - $117K/yr
Serve as a telephone/myChart triage nurse as assigned * * Assess patient needs and prioritize calls. * Provide advice or direct in-office support. * Assess walk-in patients and coordinate care as ...
Washington, DC · On-site
$89K - $117K/yr
Serve as a telephone/myChart triage nurse as assigned * * Assess patient needs and prioritize calls. * Provide advice or direct in-office support. * Assess walk-in patients and coordinate care as ...
Washington, DC · On-site
$89K - $117K/yr
Serve as a telephone/myChart triage nurse as assigned * * Assess patient needs and prioritize calls. * Provide advice or direct in-office support. * Assess walk-in patients and coordinate care as ...
$19.25 - $25/hr
You'll also manage test results based on protocols, support Epic in-basket and MyChart workflows, return patient calls, and help coordinate ongoing care. This position works closely with nurses and ...
$19.25 - $25/hr
You'll also manage test results based on protocols, support Epic in-basket and MyChart workflows, return patient calls, and help coordinate ongoing care. This position works closely with nurses and ...
Washington, DC · On-site
$3.0K/wk
You'll also manage test results based on protocols, support Epic in-basket and MyChart workflows, return patient calls, and help coordinate ongoing care. This position works closely with nurses and ...
Washington, DC · On-site
$3.0K/wk
You'll also manage test results based on protocols, support Epic in-basket and MyChart workflows, return patient calls, and help coordinate ongoing care. This position works closely with nurses and ...
Washington, DC · On-site
$19.25 - $25/hr
You'll also manage test results based on protocols, support Epic in-basket and MyChart workflows, return patient calls, and help coordinate ongoing care. This position works closely with nurses and ...
Washington, DC · On-site
$19.25 - $25/hr
You'll also manage test results based on protocols, support Epic in-basket and MyChart workflows, return patient calls, and help coordinate ongoing care. This position works closely with nurses and ...
$21.5K - $32.5K
8% of jobs
$32.5K - $43.6K
11% of jobs
$46.7K is the 25th percentile. Wages below this are outliers.
$43.6K - $54.6K
24% of jobs
The median wage is $59.4K / yr.
$54.6K - $65.6K
18% of jobs
$65.6K - $76.6K
10% of jobs
$85.3K is the 75th percentile. Wages above this are outliers.
$76.6K - $87.6K
6% of jobs
$87.6K - $98.6K
12% of jobs
$98.6K - $109.7K
9% of jobs
$109.7K - $120.7K
3% of jobs
$120.7K - $131.7K
0% of jobs
$131.7K - $142.7K
0% of jobs
$21.5K
$71.2K
$142.7K
A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.
A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.
To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.
For Mychart jobs in Washington, the most frequently searched job titles are:
The top searched job categories for Mychart jobs in Washington are:
Cities in Washington with the most Mychart job openings:
$106K - $134K/yr
Full-time
Retirement
Re-posted 20 days ago
Risant Health, a nonprofit affiliate of Kaiser Foundation Hospitals, is transforming healthcare by accelerating the adoption of value-based care across community health systems. Headquartered in the Washington, DC area, Risant Health partners with nonprofit, community-based systems-starting with Geisinger-to expand access to care that prioritizes health outcomes and affordability.
Backed by nearly 80 years of Kaiser Permanente's value-based care expertise, Risant Health operates independently to support its portfolio of health systems with shared resources, strategic guidance, and operational support-while preserving their community roots.
Team Description
TheHealthcare Informatics teampartners with Risant Health organizations to lead high-impact Epic EHR implementations that enhance both clinical and operational outcomes. The team provides strategic guidance, fosters cross-functional collaboration, and ensures excellence across every engagement-driving innovation, efficiency, and quality in healthcare delivery.
Job Description
TheClinical Informatics Epic Analystplays a vital role in coordinating, optimizing, and maintaining Electronic Health Record (EHR) systems, with a primary focus on Epic. This role works closely with clinical and administrative teams to ensure EHR systems effectively support providers and improve patient care. The analyst applies expertise in Epic applications, workflow analysis, and problem-solving to deliver successful implementations and continuous improvements across EHR initiatives.
Key Responsibilities
Epic System Management:Collaborates with cross-functional teams to plan, design, and configure Epic EHR functionality and modules, ensuring alignment with clinical needs and organizational goals. Serves as a subject matter expert on Epic configuration and customization.
Workflow Optimization:Analyzes clinical and administrative workflows to identify opportunities for improvement. Partners with product and informatics teams to translate user needs into effective Epic system configurations that enhance efficiency and user experience.
Training & User Support:Provides training, documentation, and troubleshooting for Epic applications. Supports Risant Health product and informatics teams, ensuring end-users are proficient and issues are resolved quickly.
Data Reporting & Compliance:Uses Epic reporting tools to extract and analyze healthcare data for decision-making, quality improvement, and regulatory compliance. Develops and maintains custom reports and dashboards to support data integrity and organizational needs.
Cross-Team Collaboration:Coordinates with Risant Health, affiliated organizations, and KP IT teams to ensure EHR systems meet provider needs and improve workflows. Maintains an inventory of functionality gaps, workflow requirements, and prioritized projects.
Required Qualifications:
Education:
Bachelor's degree in Healthcare Information Technology, Computer Science, or a related field.
Experience:
Minimum of five (5) years of relevant experience in a clinical, healthcare IT, or informatics setting.
At least two (2) years of direct, hands-on experience with Epic.
Experience with select Epic modules is highly preferred; candidates are not expected to have experience in all areas. Relevant modules include: Ambulatory, Inpatient/ClinDoc, Cadence, MyChart, Healthy Planet and Compass Rose.
Technical Competencies:
Proven experience with Epic EHR systems, including implementation, configuration, and optimization.
Strong understanding of healthcare operations, clinical terminology, and regulatory requirements (e.g., HIPAA, CMS).
Familiarity with tools and methodologies for mapping and optimizing clinical workflows.
Additional Information
Compensation and Benefits:The projected base salary for this position ranges from $106,000 - $134,200 depending on experience and qualifications. This role is also eligible for comprehensive benefits package, including wellness programs, retirement savings, and relocation support as applicable. This role is remote with up to 25% of travel required.
Join Us! If you are passionate about improving healthcare through innovative solutions and want to make a meaningful impact, we encourage you to apply. Risant Health is an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences. All your information will be kept confidential according to EEO guidelines.
