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Museum Visitor Service Jobs in Michigan (NOW HIRING)

Birmingham, MI

Museum Assistant

Birmingham, MI

Previous work experience in a museum setting, including: exhibit planning; visitor services ... leading educational tours; and promoting exhibits, events, and local history through the use of ...

Rpillusionscorp

Guest Services Manager

Detroit, MI · On-site

We have welcomed over 20 million visitors worldwide since 2015. Museum of Illusions is a visual ... Support Shift Supervisors in ensuring smooth operational execution and guest service during shifts.

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Museum Visitor Service information

See Michigan salary details

$11

$14

$32

How much do museum visitor service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for museum visitor service in Michigan is $14.70, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $13.85 per hour, depending on experience, location, and employer.

What is a museum visitor service?

Museum Visitor Service jobs involve assisting guests during their visit to a museum. Staff in these roles provide information about exhibits, ensure the safety and security of both visitors and artifacts, and often handle ticketing and guided tours. They serve as the primary point of contact for visitors, answering questions and resolving concerns to help ensure a positive and educational experience. Museum Visitor Service staff may also support special events and help enforce museum policies.

What are the key skills and qualifications needed to thrive as a museum visitor service professional?

To thrive as a Museum Visitor Service professional, you need strong customer service skills, attention to detail, and a basic understanding of art or history, often supported by a high school diploma or relevant experience. Familiarity with ticketing systems, point-of-sale (POS) software, and museum security protocols is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help create a welcoming and informative environment for visitors. These skills ensure visitors have a positive experience, support museum operations, and foster public engagement with exhibits.

How does a museum visitor service team member collaborate with other departments to enhance the visitor experience?

Museum Visitor Service team members work closely with education, curatorial, and security staff to ensure a seamless and engaging experience for guests. They often coordinate to provide accurate information, assist with special events, and address visitor needs or concerns in real time. Regular communication and teamwork are essential, as visitor service staff serve as a bridge between the public and the museum’s broader operations, helping to implement new exhibits, tours, or accessibility initiatives.

What are popular job titles related to Museum Visitor Service jobs in Michigan?

For Museum Visitor Service jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Museum Visitor Service jobs in Michigan look for?

The top searched job categories for Museum Visitor Service jobs in Michigan are:

Museum Visitor Service jobs near you
Infographic showing various Museum Visitor Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $30,581 per year, or $14.7 per hour.

Museum Assistant

City of Birmingham, Michigan

Birmingham, MI • On-site

$18.76 - $24/hr

Full-time

Posted 22 days ago

Job description

POSITION PURPOSE:Under the general direction of the Museum Director, the Museum Assistant works 20 hours a week and provides assistance to Birmingham Museum operations through educational programming, visitor experience, collection work, and limited curatorial tasks such as research, exhibit development and interpretation. FUNCTIONS AND RESPONSIBILITIES:Provides interpretive experiences for visitors by greeting, conducting public tours, and offering exceptional customer service. Collaborates in research and development of virtual and physical exhibits. Contributes to the planning of special events, exhibits and tours.Supports collection maintenance of digital, physical, and archival materials in accordance with museum standards, including use of specialized hardware, software and technology.Participates in the coordination and training of Museum volunteers.Additional related duties as assigned.NECESSARY SKILLS:Excellent writing, interpersonal, communication, and analytical skills.Working knowledge of Microsoft Office, Windows-based applications, Adobe and image management software, and experience with/ability to learn archival programs such as PastPerfect museum software. Ability to work cooperatively in teams and with the public.Ability to quickly learn new museum organizational systems and software.Possess a genuine interest in human culture, public history, antiques, artifacts and engaging with a varied audience about the history of Birmingham.Ability to work a flexible schedule per Museum needs including all public hours of the Museum, weekend hours, and occasional attendance at evening events and meetings.EDUCATION AND EXPERIENCE REQUIREMENTS:Undergraduate work toward, or a Bachelor's Degree in, History, Museum Studies, or a related field.Previous work experience in a museum setting, including: exhibit planning; visitor services; leading educational tours; and promoting exhibits, events, and local history through the use of digital/social media is preferred. Past experience working with children is a plus.Other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered.PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:Must be able to lift at least 40 lbs.Must be able to sit for long periods of time.Must be able to stand for long periods of time.Must be able to work with historic materials and artifacts that may require special handling or may contain irritants such as dust, mildew, etc. Must be able to work in a historic building setting with associated environmental and physical conditions such as stairs.Must be able to work a varying schedule which may include evenings and weekends.TOTAL REWARDS:Flexible scheduleParking (Chester Street deck)EQUIPMENT:Office space including desk, computer, and phoneCity provided keysCity provided tools and supplies
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