Museum Tech Jobs (NOW HIRING)

Description

Are you passionate about creating memorable experiences for children, families and our community? Do you like being in front of crowd? Would you enjoy being a part of what makes our guests experience educational and FUN? If you like to show a group of children how a chemical reaction happens, or read a book in front of a large group while teaching vocabulary and showing children how fun it is to read, then this is for YOU! Join our team at Children's Museum of Atlanta as a Museum Educator.

This position reports to the Manager of Guest Experience and is a (15-23 hours per week) part time, non-exempt, hourly position. The schedule is varied with weekdays, at least 1 weekend day, events and holidays are required with an hourly rate of $18 per hour and will increase to $19 after completing the probation period at the Museum.

We are the Children's Museum of Atlanta, a nonprofit 501(c)(3), and the only educational venue of its kind in Atlanta. Through community outreach initiatives, educational programs, and exhibits designed for children ages 0-8, the Museum strives to spark every child's imagination, sense of discovery and learning through the power of play. Come play with us! We look forward to hearing from you.

Primary Role:

To promote the Museum's mission and ensure positive guest experiences by delivering educational programs in the Museum. This position reports to the Manager of Guest Experience while working closely with our Education Department.

Role Responsibilities:

• Promote inter-generational learning for both children and their caregivers through play-based activities
• Assist in ensuring museum programming is educational, inclusive, and engaging
• Facilitate engaging hands-on activities in our programming spaces and exhibit floor
• Engage with self-guided field trips by delivering an orientation and in programming spaces, a
• Create exhibit pop-up and museum programming with guidance and approvals from Manager of Gx & Manager of Public Programs
• Facilitate approved pop up and approved museum programming
• Maintain, organize, clean, and sanitize our exhibit floor and programming spaces
• Maintain and support the organization of supplies, equipment, and consumables in museum spaces
• Collaborate with the Museum Programs team to ensure supplies for programming are adequate and up to date
• Participate in training and feedback provided by Guest Experience and Education management
• Conduct accurate and supportive peer training
• Assist in program evaluations and adjustments
• Support data collection
• Provide superior customer service
• Maintain a safe and welcoming environment for guests and team members
• Attend and engage in team meetings

General Responsibilities:

• Embody Museum mission, vision, and values
• Participate in collaboration, growth, and training
• Follow all expectations and policies for the role and department
• Follow Museum policies and protocols
• Interact with caregivers and children in an energetic, cheerful, and positive demeanor
• Communicate accurate information about all Museum programs, exhibits, and cost centers
• Understand, promote, and implement an inclusive environment both public-facing and internally
• Work respectfully with diverse team members and guests
• Maintain professional behavior acceptable to team members and general Museum culture
• Other duties that advance the goals and strategic initiatives of the Guest Experience, Operations or Education departments

Requirements

Skills and Requirements:

• Understanding of role as a positive and constructive member of a collaborative team environment
• Comfortable working with and guiding children and caregivers in an experiential learning environment
• Strong teaching skills and basic understanding of childhood developmental levels
• Technology set-up and troubleshooting skills in a variety of virtual interfaces
• Ability to use cultural competence with experience serving diverse populations and communities
• Ability to multitask in a fast-paced environment
• Ability to execute tasks independently
• Sound time-management skills
• Effective verbal and written presentation skills
• Confidence in troubleshooting and problem-solving skills
• Ability to stay organized in a fast-paced environment
• Exhibits patience, professional demeanor, even temper, and good manners in stressful and changing situations
• Belief in a learn-through-play philosophy
• Proficiency in Spanish preferred

Education:

• Bachelor's degree in relevant arts & humanities, education field is preferred

Experience:

• 1-2 years formal or informal learning or instructional environments (such as early childhood education, elementary education, museum education, after school programs, and/or camp counseling) preferred
• 1-2 years face-to-face customer service experience preferred
• Relevant volunteer experience is applicable
• Relevant lived and learned experience is applicable