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Museum Shop Retail Manager Jobs (NOW HIRING)

Bowdoin College

Museum Shop Assistant

Brunswick, ME · On-site

$18.50/hr

This position may also provide support to the shop manager by helping to receive merchandise and ... multi-task, and previous retail experience preferred. Applicants must meet the minimum ...

The Mint Museum

Retail Store Associate

Charlotte, NC

$15 - $17/hr

Understands and follows completely all Museum and Shops policies and procedures. Assists in ... Retail experience preferred KNOWLEDGE/SKILLS/ABILITIES: Excellent verbal and people skills.

Hunters Run

$60 - $80/hr

The Golf Shop Retail & Merchandising Manager is responsible for leading the daily retail operations of the Club's golf shop, ensuring an exceptional shopping experience for members and guests while ...

Brooklyn Museum

Sales Associate

Brooklyn, NY · On-site

$24/hr

About the role As a Shop Sales Associate at the Brooklyn Museum, you will be a key part of our visitor experience, representing the Museum through exceptional customer service in our retail space.

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$35

How much do museum shop retail manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for museum shop retail manager in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What does a Museum Shop Retail Manager do?

A Museum Shop Retail Manager is responsible for overseeing the daily operations of a museum's retail store. Their duties typically include managing staff, selecting and ordering merchandise, maintaining inventory, and ensuring a high level of customer service for museum visitors. They also collaborate with museum curators and marketing teams to align shop products with museum exhibits and events. Additionally, they analyze sales data to maximize profitability and create an engaging shopping experience for guests.

What are the key skills and qualifications needed to thrive as a Museum Shop Retail Manager?

To thrive as a Museum Shop Retail Manager, you need expertise in retail operations, inventory management, and merchandising, usually backed by experience in retail or a relevant degree. Familiarity with point-of-sale (POS) systems, inventory software, and visual merchandising tools is commonly required. Strong leadership, customer service, and organizational skills help set top performers apart in this role. These skills ensure efficient shop operations, enhance visitor experience, and maximize revenue to support the museum’s mission.

How does a Museum Shop Retail Manager collaborate with curators and exhibit teams to enhance the visitor experience?

A Museum Shop Retail Manager frequently works with curators and exhibit teams to align merchandise with current exhibitions and themes. This collaboration ensures that products in the shop complement the museum's educational mission and enhance the overall visitor experience. By coordinating on upcoming exhibitions and gathering insights from curators, the retail manager can source unique items and create exclusive merchandise that resonates with museum-goers. Regular meetings and open communication with these teams are essential for planning and inventory decisions that maximize both educational impact and sales.

What is the difference between Museum Shop Retail Manager vs Museum Gift Shop Associate?

AspectMuseum Shop Retail ManagerMuseum Gift Shop Associate
CredentialsHigh school diploma; experience in retail managementHigh school diploma or equivalent; retail or customer service experience
Work EnvironmentOversees store operations, manages staff, handles inventoryAssists customers, stocks shelves, processes sales
ResponsibilitiesStaff supervision, sales strategy, inventory controlCustomer service, sales transactions, product display

The Museum Shop Retail Manager typically holds more responsibilities, overseeing store operations and staff, while the Museum Gift Shop Associate focuses on customer service and sales. Both roles require retail experience, but the manager's role involves leadership and strategic planning, whereas the associate's role is more customer-facing and task-oriented.

What states have the most Museum Shop Retail Manager jobs?

States with the most job openings for Museum Shop Retail Manager jobs include:

What are popular job titles related to Museum Shop Retail Manager jobs?

For Museum Shop Retail Manager jobs, the most frequently searched job titles are:

Museum Shop Associate E-commerce

Washington, DC • On-site

National Building Museum
Museums and Historical Sites • 11 - 50 employees
Learn more about National Building Museumexternal

$19.40/hr

Part-time

Retirement

Re-posted 12 days ago

Key responsibilities

  • Add, update, and organize products, descriptions, images, pricing, and inventory in the online store.

  • Test website functionality, coordinate fixes for technical issues, and ensure all Shop-related website content is accurate and current.

  • Monitor inventory levels, manage promotions and seasonal campaigns, and support the daily operations of the online store and Museum Shop.

Job description

Description:

The National Building Museum inspires curiosity about the world we design and build.


We are a private non-profit institution that transforms understanding of the history and impact of architecture, engineering, landscape architecture, and design. The National Building Museum educates, entertains, and engages people about the built environment and challenges them to advocate for a sustainable and equitable future.


Position Description

The National Building Museum is seeking a proactive, detail-oriented E-commerce Associate to support the operation of its online store for their award-winning Museum Shop. The ideal candidate will combine their technical abilities with a passion for sales and marketing to support the online store as a part of the store sales team.  


Duties and Responsibilities

  • Add, update, and organize products, descriptions, images, pricing, and inventory in the online store.
  • Ensure all Shop related website content is accurate, current, and error-free.
  • Update online store homepage banners and promotional content.
  • Test Shop website functionality and coordinate fixes for technical issues. 
  • Monitor inventory levels and coordinate product availability.
  • Manage promotions, discount codes, and seasonal campaigns.
  • Optimize product categories, navigation, and search functionality in the online store.
  • Improve the customer shopping experience to increase conversions. 
  • Ensure customers have a smooth shopping experience.
  • Monitor sale data, customer feedback, optimize the site and increase conversion. 
  • Work with store sales team to support the daily operations of the Museum Shop.
  • Supports fulfilling daily and long-term projects to ensure efficient operations of store, online shops and all warehousing facilities.
  • Provides excellent customer service and demonstrates effective sales techniques.  
  • Perform other duties as called for to ensure the overall efficiency of the store and position.
  • Must be knowledgeable about vendors and their products.
  • Assist with special day and evening events as required, such as offsite sales, book-signings and museum programs. 
  • Maintains current knowledge of museum activities, programs, and events; is flexible with schedule based on museum needs. 
Requirements:

Qualifications

  • Associate’s degree or equivalent experience.
  • Experience with ecommerce platforms such as Shopify, WooCommerce, BigCommerce, Magento, or similar is required.
  • Knowledge Analytics and ecommerce reporting.
  • Basic understanding of SEO and digital marketing.
  • Strong organizational and project management skills.
  • Excellent written and verbal communication skills.
  • Ability to troubleshoot website issues and work independently.
  • Experience with product photography or graphic design tools such as Canva or Adobe Creative Suite.
  • Weekends required as the Shop is open Thursday to Monday.

What We Offer

Part-time employees are eligible for the following benefits:

  • 403 (b) plan with match
  • Paid sick and safe leave
  • Museum Shop discounts
  • Free on-site parking

Apply