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Museum Retail Manager Jobs (NOW HIRING)

Retail Associate

Phoenix, AZ · On-site

$15.87/hr

Retail Manager Direct Reports : None Compensation : $15.87 with possible incentive Summary: The Children's Museum of Phoenix is seeking a Shop Associate to support our Museum Store aMUSE Toys & Fun ...

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Used in Koke'e State Park, on the island of Kauai, our non-profit manages Koke'e Natural History Museum, retail sales and historic cabin rentals. The Hui o Laka mission is to nurture the connection ...

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Museum Retail Manager information

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How much do museum retail manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for museum retail manager in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

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Infographic showing various Museum Retail Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $47,574 per year, or $22.9 per hour.

GSMR Retail Sales Associate / Museum Attendant

Bryson City, NC • On-site

$15 - $17/hr

Full-time

Re-posted 3 days ago


Key responsibilities

  • Greet and assist customers in the retail store and museum, including answering questions and providing information.

  • Stock shelves, process sales, accept payments, and make change for customers in the retail store.

  • Maintain cleanliness and organization of the store and museum, including keeping displays neat and ensuring the museum is clean and properly set up.


Job description

Division/Department: Retail

Job Title: Retail Sales Associate / Museum Attendant

Reports To: Retail Manager

Type of position: Non-Exempt / Hourly 

Employee Classification: Seasonal

Location: Bryson City, NC

Compensation: $15-17 hourly 

Job Summary:

When on duty as a Museum Attendant you are responsible for greeting and assisting passengers as they visit the model train museum and answer questions regarding the museum and general information about GSMR. When on duty as the Retail Sales Associate you are responsible for providing customer service, totaling bills, accepting payments and making change for customers in retail store.? This is a job description, not intended to be specific. We work as a team at GSMR and you may be asked to perform additional tasks.

Essential Duties and Responsibilities:

  • Stock shelves, counters or tables with merchandise.  
  • Greet every customer that walks in store.   
  • Obtain merchandise requested by customer or receive merchandise selected by customer. 
  • Answer customer questions concerning location, price and use of merchandise. 
  • Total price and tax on merchandise purchased by customer to determine bill.  
  • Accept payment and make change accurately.  
  • Wrap or bag merchandise for customers.  
  • Keep displays clean and neat with fresh merchandise on display. 
  • Keep store clean and orderly throughout the day.   
  • Responsible for greeting and assisting passengers during their museum visits.
  • Properly turn on all lights and model train equipment on the layouts in the museum and close the museum at the end of the day. 
  • At the beginning of the day, put barriers outside for property maintenance to direct customers into the museum following their ride and bring barriers back in at the end of the night. 
  • Ensure the museum is kept clean (clean glass around layouts, sweep floors, vacuum foot mats, empty trash cans etc.)
  • Encourage GSMR riders to visit the museum.
  • Answer passenger questions and provide information about the train, layover, and tell stories about the region.
  • Ensure customers do not reach into the layouts and handle the trains or scenery.
  • Other duties as requested by Retail Manager and/or GSMR senior mgmt. 

Work Environment:

  • Operating Cash Register
  • Assisting Customers during their time at the retail shop, deck store, and museum

Education, Skill and Work Experience Requirements:

  • Previous retail or customer service experience with cash handling preferred. 
  • Must be able to interact effectively with coworkers/vendors/customers. 
  • Must have a passion and desire for the strong customer service and guest satisfaction. 
  • Must be able to work a flexible schedule with night and weekend hours. 
  • Must be able to lift 50lbs. 
  • Comfortable with public speaking.
  • Ability to work a flexible schedule with night, weekend, and holiday hours.
  • Willingness to learn about model railroading to interact with customers about the museum collection.