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Museum Assistant Jobs in Rockingham, NC (NOW HIRING)

Museum Assistant information

See Rockingham, NC salary details

$10

$17

$42

How much do museum assistant jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for museum assistant in Rockingham, NC is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $17.40 per hour, depending on experience, location, and employer.

What are Museum Assistants?

Museum Assistants are support staff who help with the daily operations of a museum. Their responsibilities typically include welcoming visitors, providing information about exhibits, assisting with ticket sales, and ensuring the security and preservation of artifacts. They may also help set up displays and support educational programs or special events. Museum Assistants play a key role in creating a positive and informative experience for visitors.

What are some common challenges Museum Assistants face during busy exhibition periods?

During peak exhibition times, Museum Assistants often experience higher visitor volumes, making crowd management and maintaining exhibit security more challenging. Balancing the need to provide excellent customer service while ensuring artifacts are protected can require quick problem-solving and strong communication skills. Additionally, assistants may need to adapt rapidly to changes in scheduling or exhibit layouts, working closely with curators, educators, and security staff to ensure smooth operations. These periods offer valuable experience in teamwork and multitasking, which can be beneficial for career growth within museum operations.

How to become a museum assistant?

To become a museum assistant, candidates typically need a high school diploma or equivalent, along with good communication and organizational skills. Relevant experience in customer service or previous work in a museum or cultural setting can be beneficial. Some positions may require knowledge of museum collections or basic computer skills, and on-the-job training is often provided.

What Does a Museum Assistant Do?

A museum assistant is one of the entry-level positions you can obtain in a museum. This position is valuable for those wanting to work their way up, career-wise, through a museum. Your duties are to perform various administrative tasks for the museum. You may monitor exhibits and provide security services when necessary. Additionally, you may help staff set up displays and events. Museum assistants also answer questions for museum visitors and conduct tours of the museum. Essentially, your responsibilities are to perform whatever task is necessary for the operation of the museum.

What is the difference between Museum Assistant vs Museum Curator?

AspectMuseum AssistantMuseum Curator
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's or bachelor's degree in history, art, or related fieldsBachelor's degree often required; master's or higher in museum studies, history, or related fields preferred
Work EnvironmentAssist in daily operations, visitor services, and exhibit setup in museums or galleriesOversees collections, develops exhibits, and manages museum programs, often in larger institutions
Employer & Industry UsageCommon in museums, galleries, and cultural institutions for entry-level support rolesFound in museums, cultural institutions, and academic settings with more specialized responsibilities

The main difference between a Museum Assistant and a Museum Curator lies in their responsibilities and qualifications. Museum Assistants typically support daily operations and visitor engagement, requiring minimal formal education. In contrast, Museum Curators handle collections, exhibit development, and require advanced degrees. Both roles are essential in museum settings but differ significantly in scope and expertise.

What are the key skills and qualifications needed to thrive as a Museum Assistant, and why are they important?

To thrive as a Museum Assistant, you need knowledge of art, history, or cultural studies, usually backed by a relevant degree or experience in museum work. Familiarity with collection management software, point-of-sale systems, and audio-visual equipment is often required. Excellent communication, customer service, and organizational skills help you engage visitors and support museum operations. These skills are crucial for ensuring a positive visitor experience and the smooth running of daily museum activities.

Is it hard to get hired at a museum?

Getting hired as a museum assistant can be competitive, as many positions require relevant experience, good communication skills, and sometimes specific certifications or training. Applicants often need to demonstrate knowledge of museum operations, customer service, or collections management, and some roles may require part-time or flexible schedules.

What is a museum assistant?

A museum assistant is a staff member responsible for supporting daily operations in a museum, including greeting visitors, providing information, maintaining exhibits, and assisting with educational programs. They often need good communication skills, attention to detail, and may use tools like ticketing systems or exhibit guides.

What qualifications do you need to work at a museum?

Museum assistants typically need a high school diploma or equivalent, with some roles preferring post-secondary education in history, art, or related fields. Relevant skills include good communication, organization, and familiarity with museum operations or customer service; certifications are not usually required but can be beneficial.
What cities near Rockingham, NC are hiring for Museum Assistant jobs? Cities near Rockingham, NC with the most Museum Assistant job openings:
Infographic showing various Museum Assistant job openings in Rockingham, NC as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,032 per year, or $17.8 per hour.
Experience Facilitator I, DPKR

Experience Facilitator I, DPKR

DISCOVERY PLACE INC

Rockingham, NC

Part-time

Posted 22 days ago


Job description

At Discovery Place, a 501(c)(3) nonprofit organization, we fuel your passion for science and the natural world by delivering awe-inspiring exhibits and educational programs.
Our immersive experiences captivate, challenge, and empower audiences of all ages, sparking a spirit of discovery and lifelong learning. We hope to forge a future where science catalyzes, creating boundless opportunities, fostering hope, solving complex problems and driving positive change across the globe.

We're looking for driven, talented individuals who share our passion for making an impact and having fun while doing it.

General Job/Position Summary:
Facilitates guest experiences, including demonstrations, programming experiences, and shows, enthusiastically
interacting and engaging with museum guests encouraging learning and development and performs
admissions-related operations.


Essential Duties and Responsibilities include the following. Other duties may be assigned.
Facilitate day-to-day experiences, operational programs, public events and shows, and special programs and
lead educational activities in a variety of settings (50%)

  • a. Facilitate demonstrations, public shows, programs, and activities with a high level of professionalism
  • b. Prioritize the guests experience exhibiting care and concern when responding to or resolving guests issues
  • maintaining a positives attitude verbally and nonverbally
  • c. Collaborates with Discovery Place KIDS leaders and team members including volunteers to execute high
  • quality guests experiences
  • d. Engage museum guests leveraging informal educational approaches and techniques, including predesigned and impromptu activities
  • e. Contributes to building processes and systems that drive creativity, ongoing learning and successful
  • implementation of all museum experiences.
  • f. Suggest content for variety of programming and methods of presentation, formally and informally
  • g. Ensure relative experiences by adapting content and complexity to ages and interests of children and their
  • families
  • h. Assemble materials to be used in daily demonstrations and programming
  • i. Assist in the implementation, operation, and execution of special event days
  • j. Display a high level of enthusiasm, energy, and positive behavior to museum guests
  • k. Contribute to the evaluation of the success of experiences through feedback provided by guests

Work as a forward-facing guest service representative at the admissions desk ensuring exceptional guest
experience and interaction (20%)

  • a. Greet guests as they enter the museum, conducting orientations for groups
  • b. Check in guests and sell retail items through the point-of-sale systems at the front desk
  • c. Accurately perform admissions transactions/reporting and follow cash handling procedures
  • d. Inform guests of daily and special programming, learning opportunities, membership, and special events
  • e. Provide input to management on feedback and information from guests
  • f. Monitor inventory levels of consumables and retail merchandise at the front desk and exhibit
  • manipulatives and within the museum and proactively notify management of needs
  • g. Process membership sales

Monitor the museum exhibits, activities, and environment to ensure safety and high-quality guest experience
and engagement (30%)

  • a. Perform exhibit checks and either correct problems or report them to management
  • b. Enforce safety and other policies/procedures within the museum
  • c. Initiate and assist in emergency response procedures in accordance with Discovery Place Emergency
  • Response policies and procedures
  • d. Perform daily housekeeping routines for museum activities and exhibits
  • e. Provide detailed cleaning, sanitization, and organization of exhibits and areas during down time
  • f. Maintain a clean and orderly work environment
  • Demonstrate behavior consistent with the organizational culture and expectations (100%)
  • a. Continually maintain an outwardly positive demeanor toward coworkers and guests
  • b. Maintain a collaborative, team-oriented approach, and can-do attitude
  • c. Assist and support other team members and departments in their responsibilities when help is needed
  • d. Welcome guests and team members from diverse backgrounds and abilities
  • e. Display adaptability and flexibility in an ever-changing environment
  • f. Assist in training and share business-related knowledge with fellow employees
  • g. Maintain a consistently high level of performance

REQUIRED COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies and seek
continual improvement in each area:

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and
ethically; Upholds organizational values.

Diversity Shows respect and sensitivity for cultural differences.

Organizational Support Follows policies and procedures; Supports the organizations goals and values.

Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness.

Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities

Reasoning Solves practical problems and deals with a variety of variables in various situations.

Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with
frequent change, delays, or unexpected events.

Cost Conscious - Conserves organizational resources.

Interpretation Processes a variety of instructions furnished in written, oral, diagram or schedule form.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets
clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing
style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Guest Service - Manages difficult or emotional customer situations; Responds promptly to customer needs;
Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets
commitments.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats other with respect
and consideration regardless of their status or position; Accepts responsibility for own actions. Follows
through on commitments.

Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses
equipment and materials properly.

Qualifications and Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
Bachelors degree from a four-year College or University and demonstrated experience in formal or informal
education; two years of experience in education, museums or related organizations preferred or equivalent
combination of education and experience. Fluency in Spanish welcomed.

Supervisory Responsibilities:
None

Working Environment:
The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.

  • Noise Level - The noise level in the work environment is moderate to loud.
  • Climate Must be able to work outdoors for moderate amounts of time.
  • Highly Occupied Space Must be able to work in extremely crowded spaces with a large number of people (number of guests allowed in a museum or space may vary based on dynamic circumstances related to health in the community such as pandemics or other similar situations).
  • While performing the duties of this job, the employee is frequently exposed to wet or humid conditions.

Physical Demands:
The employee must regularly lift and /or move up to 30 pounds. Specific vision abilities required by this job
include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While
performing the duties of this Job, the employee is regularly required to stand for long periods of time; walk;
use hands to manipulate objects, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl.
Also regularly required to talk and hear while performing the functions of this job.

Employees of Discovery Place should uphold the mission, vision and values of the organization. We strive to provide exceptional service through four core values: uncommon courtesy, the pursuit of personal excellence, teamwork and inclusion. We value the diversity of opinions and intellectual thought and encourage an environment where employees can share ideas openly.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities of this job. Other duties may be assigned. This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.