Mural Jobs in Minnesota (NOW HIRING)

NOTE: The work is expected to be done with a hybrid of remote and onsite work. Onsite presence is required at least one day per week, with the possibility of more as business conditions dictate. Travel expenses will NOT be reimbursed. Local to Twin Cities area highly preferred. Onsite work will be performed in St. Paul, MN. Interviews will be conducted in person.

Description:

Our client seeks a Business Analyst that serves as a key liaison between business units, operations, and centralized information services to support, enhance, and optimize enterprise systems and processes. This role combines the analytical, technical, and strategic responsibilities of a Business Analyst with the systems expertise and functional leadership of a Business Systems Analyst. The BA/BSA is responsible for planning, designing, maintaining, and launching efficient business, financial, and operational systems that support core organizational functions. This includes analyzing business processes, identifying opportunities for improvement, implementing system enhancements, leading change initiatives, and ensuring smooth integration with other enterprise applications.

Tasks

Business & Systems Analysis

• Assist QA leads in the creation and maintenance of Requirements Traceability Matrix (RTM) artifacts to ensure test coverage and alignment with requirements.
• Create Business Requirements Specification (BRS) documentation to clearly define functional and non-functional requirements.

Agile / Product Ownership

• Work within an Agile environment, collaborating closely with development and QA teams.
• Support and if necessary own Product Owner tasks, including defining features, creating and refining user stories, and managing backlogs.

System Maintenance & Enhancements

• Review, test, and implement vendor-delivered system enhancements and upgrades.
• Maintain foundation tables, security, and permission structures.

Reporting & Data Management

• Extract, manipulate, and analyze system data to support reporting and decision-making.
• Create and maintain custom queries and data sets for analysis.

Leadership & Collaboration

• Provide expertise and guidance to stakeholders, project teams, and junior analysts.
• Lead and coordinate interdepartmental initiatives and cross-functional projects.
• Train and support staff on system usage, updates, and enhancements.

Knowledge, Skills and Abilities Required (Soft Skills):

• Ability to develop and deliver clear documentation, training, and presentations.
• Excellent interpersonal and communication skills, with the ability to collaborate across all organizational levels.
• Strong problem-solving, negotiation, and decision-making abilities in complex, ambiguous situations.
• Ability to foster teamwork and promote an inclusive, respectful workplace culture.
• Exceptional soft skills and emotional intelligence to navigate at multiple levels across the organization

Skills Required

• Bachelor's degree in Business Administration, Finance, MIS, or Economics
• Five (5) years' experience as Business Analyst or Systems Analyst
• Two (2) years' experience performing configurations, modifications, or enhancements within enterprise business applications
• Master's degree in business administration, Finance, MIS, or Economics may substitute for two years' experience

Skills Desired

• Experience with large, complex SaaS vendor implementations
• Experience with large transit initiatives
• Experience with large transformation initiatives
• IIBA Certification
• Experience creating and maintaining dashboards in Power BI to support reporting and analytics.
• Experience with Miro, Mural, Microsoft Whiteboard, and other collaboration tools.
• Experience working in waterfall, agile, and hybrid delivery environments.
• Strong knowledge of enterprise systems (e.g., HRIS, PeopleSoft Financials, or equivalent).
• Understanding of interdepartmental processes such as budgeting, procurement, HR, and finance
• Proficiency in business process improvement, workflow optimization, and change management.
• Experience working in Agile environments and supporting Product Owner responsibilities.
• Advanced analytical skills, including process mapping, data analysis, and metrics reporting.
• Strong technical skills, including proficiency in MS Excel (pivot tables, charts), Word, PowerPoint, Access, and database management.
• Experience with SQL queries or similar reporting tools preferred.