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MULTIVAC USA

Technical Account Manager

Kansas City, MO · On-site

Provide customer feedback to Regional Service Director, Sales team, CSRs, Regional Service Supervisors, PM Team, and technical support teams to ensure customer satisfaction with Multivac products and ...

Multivac USA Inc.

Warehouse Associate

Kansas City, MO · On-site

$19 - $21/hr

VTO-Multivac provides immediate use of volunteer time off * Wedding day off, voting leave, new baby gift, professional memberships * Aflac Supplemental benefits * State of the Art facility, clean ...

Multivac

Description MULTIVAC, Inc., an industry leader in packaging solutions, is seeking a Regional Sales Manager to generate capital equipment sales to both prospective and existing food industry customers.

MULTIVAC USA

Automation Technician

Kansas City, MO · On-site

$41K/yr

VTO-Multivac provides immediate use of volunteer time off * Wedding day off, voting leave, new baby gift, professional memberships * Aflac Supplemental benefits * State of the Art facility, clean ...

MULTIVAC USA

Manufacturing Controller

Kansas City, MO · On-site

$107.80K - $129.80K/yr

Description This position is with MULTIVAC Production LLC, a subsidiary of MULTIVAC Group, a global leader in packaging solutions and will manage the accounting functions for a capital equipment ...

MULTIVAC USA

Technical Account Manager

Kansas City, MO · On-site

Provide customer feedback to Regional Service Director, Sales team, CSRs, Regional Service Supervisors, PM Team, and technical support teams to ensure customer satisfaction with Multivac products and ...

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What are the key skills and qualifications needed to thrive as a Multivac Machine Operator, and why are they important?

To succeed as a Multivac Machine Operator, you need mechanical aptitude, basic understanding of food packaging processes, and a high school diploma or equivalent. Familiarity with Multivac packaging equipment, HACCP guidelines, and safe handling procedures is typically required, along with on-the-job training or relevant certifications. Attention to detail, problem-solving skills, and effective communication help operators maintain high standards and swiftly address issues. These abilities ensure efficient production, product safety, and minimal downtime in food manufacturing environments.

What are some common challenges faced by operators working with Multivac packaging machines, and how can they be addressed?

Operators of Multivac packaging machines often encounter challenges such as troubleshooting equipment malfunctions, maintaining consistent product quality, and adapting to frequent product changeovers. Addressing these issues requires strong attention to detail, familiarity with machine settings, and the ability to follow standard operating procedures. Regular training, collaboration with maintenance teams, and proactive communication with supervisors can help operators overcome these challenges and ensure smooth production flow.

What are Multivac operators?

Multivac operators are professionals responsible for operating and maintaining Multivac packaging machines, which are used in food processing and other industries to automate packaging processes. Their duties typically include setting up the equipment, monitoring production runs, performing routine maintenance, and troubleshooting issues to ensure efficient operation. They also follow safety and quality standards to guarantee that packaged products meet company and regulatory requirements.

What is the difference between Multivac Multivac vs Multivac Packaging Technician?

AspectMultivac MultivacMultivac Packaging Technician
CredentialsTypically requires technical training or certification in packaging machineryRequires technical training, certification in packaging equipment, and safety protocols
Work EnvironmentManufacturing facilities, packaging linesManufacturing plants, packaging lines, quality control areas
Industry UsageUsed across food, medical, and industrial packaging sectorsPrimarily in food and pharmaceutical packaging industries

The Multivac Multivac is a broad term that may refer to the company's packaging machinery or related roles, while a Multivac Packaging Technician specifically operates and maintains packaging equipment. Both roles require technical skills and work in manufacturing environments, but the technician role involves hands-on equipment operation and troubleshooting within packaging lines.

Infographic showing various Multivac Multivac job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Technical Account Manager

MULTIVAC USA

Kansas City, MO • On-site

Full-time

Posted yesterday

Job description

Description
Position will act as a central service resource for key account customers, acting as a liaison between customers and the service department. The Technical Account Manager (TAM) will be responsible for being aware of all service activities, issues, and projects within their defined customer accounts, as well as understanding and addressing customer requirements. The incumbent will be an active participant in the management of ongoing projects, service visits, periodic maintenance agreements, and quality issues to provide the most positive outcome possible for our customers.
Time Utilization: This position will travel up to 75% of the time including international travel. Normal business hours are 8:00 am to 5:00 pm Central time. Schedule needs to be flexible to accommodate internal and external customers' schedules. Must be able to travel with little notice as customer demands require.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
  1. Work closely with Regional Management Teams (both Regional Sales Directors and Regional Service Supervisors) to ensure resources are deployed when and where needed in both the pre- and post-sales process.
  2. Work closely with Key Account Salesperson to ensure the transition from sales into service responsibilities are as smooth as possible.
  3. Provide customer feedback to Regional Service Director, Sales team, CSRs, Regional Service Supervisors, PM Team, and technical support teams to ensure customer satisfaction with Multivac products and services.
  4. Serve as a hands-on Project Manager for assigned projects, as necessary.
  5. Ability to handle changing priorities and multiple projects simultaneously required.
  6. Be a technical resource for both internal and external stakeholders throughout the sales and service processes.
  7. Communicate complex issues to internal and external customers. Anticipate potential concerns or objections and shape communication messages to address them.
  8. Travel to customer sites with little notice to ensure high profile immediate needs are met.
  9. Create detailed reports that identify issues encountered in the field with a defined course of action for resolution and communicate this information to the appropriate cross-functional team(s), including the relevant Regional Service Director(s) and Regional Service Supervisors.
  10. Work closely with Regional Service Directors, Regional Service Supervisors, Regional Schedulers, and Periodic Maintenance Schedulers to ensure that customer needs are being met.
  11. Engaged in ensuring all quality issues are defined and resolved as quickly as possible.
  12. Provide technical documentation and support to Field Service Technicians to better complete service agreements and requirements.
  13. Maintain technical knowledge on current and emerging trends affecting the industry and related technology.

Education/Experience:
An Associate's Degree or equivalent technical school diploma in electrical or mechanical engineering or similar discipline and two years of experience servicing Multivac equipment; or an equivalent combination of education and experience,
Computer Skills:
To perform this job successfully, an individual should be proficient in Microsoft Office, particularly Word and Excel, as well as having working knowledge of database applications, ERP systems, and contact management systems.
Certificates and Licenses:
Current valid driver's license and the ability to obtain a passport for travel as required by position.
Work Environment:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is frequently exposed to work near moving mechanical parts. The associate is occasionally exposed to wet or humid conditions (non-weather); cold (non-weather) and heat (non-weather).

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