Multistack is an HVAC manufacturer that works to increase efficiency in systems as we introduce new products and new applications in buildings. We are seeking a Service Parts And Warranty ...
Multistack is an HVAC manufacturer that works to increase efficiency in systems as we introduce new products and new applications in buildings. We are seeking a Service Parts And Warranty ...
Multistack information
What is the difference between Multistack vs HVAC Technician?
| Aspect | Multistack | HVAC Technician |
|---|---|---|
| Required Credentials | Technical certifications, HVAC licenses | HVAC certifications, EPA license |
| Work Environment | Commercial and industrial settings, equipment installation and maintenance | Residential, commercial, and industrial HVAC systems |
| Industry Usage | Manufacturers, service companies, construction | Service companies, installation firms, maintenance providers |
| Common Search/Comparison | Multistack vs HVAC Technician |
Multistack professionals focus on installing and maintaining commercial HVAC systems, often working with specialized equipment like chillers and heat pumps. HVAC Technicians have a broader scope, servicing various heating, ventilation, and air conditioning systems across residential and commercial settings. While both roles require similar certifications, Multistack specialists typically work with specific equipment brands and industrial systems, whereas HVAC Technicians handle a wider range of systems and brands.
What is a Multistack technician and what do they do?
What are the typical challenges faced by Multistack Developers when working on cross-platform projects?
What are the key skills and qualifications needed to thrive as a Multistack Developer, and why are they important?
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
Multistack rating
7.2
Based on 6 frontline employees who took The Breakroom Quiz
270th of 421 rated machine equipment manufacturers
Job description
The HVAC industry is an exciting industry that impacts energy usage on a global scale. Multistack is an HVAC manufacturer that works to increase efficiency in systems as we introduce new products and new applications in buildings. We are seeking a Service Parts And Warranty Administrator to join our team!
We offer competitive wages and a great benefits package, which includes health, dental, vision, and life insurance, short-term and long-term disability, 401k match, paid holidays, and paid vacation.
An exceptional candidate would have knowledge of HVAC products and previous HVAC parts experience. A college degree is preferred. Submit your resume by filling out the form below (no phone calls please).
Responsibilities:
- Learn about our products and components
- Maintain phone and e-mail support for customers
- Take service parts orders and provide quotes to customers
- Communicate with customers regarding warranty requests from the field for both parts and labor
- Processing of labor warranty authorizations and providing them to customers
- Coordinating with internal Service Parts Department regarding warranty part requests
- Manage backorders
- Process purchase orders for customers
- Review of field service reports to determine eligibility for warranty claims
- Coordinate shipments and returns of service parts
- Resolve customer inquiries
Qualifications:
- Previous experience in sales, customer service, or other related fields
- Microsoft Office skills (Excel, Word, Outlook) and Adobe experience
- Ability to build rapport with customers
- Ability to handle multiple projects simultaneously
- Strong customer service abilities
- Self-motivated and detail-oriented
- Strong desire to learn
About Multistack
Sourced by ZipRecruiter
Industry
Machinery manufacturing
Company size
201 - 500 Employees
Headquarters location
Sparta, WI, US
Year founded
1989