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Multi Unit Operations Manager Jobs in Surrey, BC

SSP Group

Multi-Unit Restaurant Leader

Richmond, BC

CA$80K - CA$85K/yr

Multi-unit, multi-brand dynamic company culture * Opportunity for Career Growth * Comprehensive ... Manage All Front of House and Kitchen Activities: Manage, supervise and evaluate General Managers ...

New

Gordon Food Service

NMU Regional Manager

Delta, BC

National Multi Unit Regional Manager and Business Development Position Summary: Utilizes strategic ... Serves as point of escalation for the Account Manager on issues of service breakdown or operational ...

Foodtastic

Regional Operations Manager

Abbotsford, BC · On-site

Requirements: * 5 years experience in Multi-Unit Franchise Restaurant * Experience in Operations ... Effective conflict management skills. * Effective influencing skills. * Strong teamwork skills

Procurify

Marketing Operations Manager

Vancouver, BC · Remote

... multi-step operational processes. * Maintain and scale robust campaign tracking and data ... Technology, AI, & Infrastructure Management * Administer and optimize Marketo and support marketing ...

DIALOG

Studio Operations Manager

Vancouver, BC · On-site

CA$130K - CA$155K/yr

We are a multi-disciplinary practice of architects, interior designers, urban designers and ... The Studio Operations Manager (SOM) is a unique position that is responsible for managing our ...

Gecko Hospitality - Ontario

Regional Manager

Surrey, BC

CA$80K/yr

If you're a seasoned multi-unit QSR leader with a passion for coaching franchisees and delivering ... Guide and support franchisees to achieve operational excellence, drive sales, and deliver amazing ...

Canlan Sports

Ice Rink Operations Manager

Langley, BC

CA$73K - CA$77K/yr

... 15 multi-sport complexes and more than 70 playing surfaces spanning Canada and the United States ... Canlan Sports is currently looking for an Ice Rink Operations Manager Rate of Pay: $73,000 - $77 ...

Gategroup

Manager Operations Customer Service

Vancouver, BC · On-site

CA$55K - CA$65K/yr

... the operational unit is located, and primary account management within Gate Gourmet. Ensures ... multi-level team members Setting reasonable customer satisfaction goals and work with the team to ...

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Multi Unit Operations Manager information

What is the difference between Multi Unit Operations Manager vs Store Manager?

AspectMulti Unit Operations ManagerStore Manager
CredentialsExperience in retail/operations, leadership skillsExperience in retail, customer service, sales
Work EnvironmentOversees multiple locations, corporate settingManages a single store, retail environment
Employer & IndustryRetail chains, franchise organizationsIndividual retail stores, franchises
Search & Comparison IntentUnderstanding roles overseeing multiple storesManaging daily store operations

The Multi Unit Operations Manager oversees multiple store locations, focusing on strategic operations, staffing, and sales performance across sites. In contrast, a Store Manager handles daily store activities, customer service, and staff management within a single location. Both roles require retail experience but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Multi Unit Operations Manager, and why are they important?

To thrive as a Multi Unit Operations Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business management or a related field and experience overseeing multiple locations. Familiarity with POS systems, inventory management software, and financial reporting tools is typically required, and certifications like Six Sigma or Lean Management can be beneficial. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and manage competing priorities across sites. These skills ensure operational consistency, drive performance, and foster a positive culture across multiple business units.

How does a Multi Unit Operations Manager effectively balance the needs of multiple locations while maintaining consistent performance standards?

A Multi Unit Operations Manager typically juggles oversight of several locations, which requires strong organizational skills and frequent communication with on-site managers. They set clear expectations, standardize processes, and regularly review performance metrics to ensure consistency across all units. Managers often visit locations, conduct audits, and provide coaching to address unique challenges while fostering a cohesive team culture. By leveraging technology and delegating appropriately, they can address site-specific issues without compromising overall operational goals.

What are Multi Unit Operations Managers?

Multi Unit Operations Managers are professionals responsible for overseeing the operations of multiple business locations or units within an organization, such as retail stores, restaurants, or branches. They ensure consistency in service, implement company policies, manage budgets, and support location managers in achieving performance goals. Their duties often include staff training, process optimization, and ensuring compliance with company standards across all units. This role requires strong leadership, organizational, and communication skills to maintain high performance across several sites.
What are popular job titles related to Multi Unit Operations Manager jobs in Surrey, BC? For Multi Unit Operations Manager jobs in Surrey, BC, the most frequently searched job titles are:
What job categories do people searching Multi Unit Operations Manager jobs in Surrey, BC look for? The top searched job categories for Multi Unit Operations Manager jobs in Surrey, BC are:
Multi Unit Operations Manager jobs near you
Infographic showing various Multi Unit Operations Manager job openings in Surrey, BC as of July 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Multi-Unit Restaurant Leader

SSP Group

Richmond, BC

CA$80K - CA$85K/yr

Other

Medical, Dental, Vision, Life, PTO

Posted 3 days ago

New

Job description

Vancouver International Airport (YVR)

Join Our Team as a Multi-Unit Restaurant Manager in a dynamic airport restaurant environment!

  • $80,000 - $85,000 / year
  • Potential for quarterly and year-end super bonuses
  • Multi-unit, multi-brand dynamic company culture
  • Opportunity for Career Growth
  • Comprehensive Benefits Package

Are you an experienced foodservice professional with a passion for high-volume and a knack for leadership? We have an exciting opportunity for a Multi-Unit Restaurant Manager at Vancouver International Airport (YVR). If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to hear from you!

What You'll Do:

  • Manage All Front of House and Kitchen Activities: Manage, supervise and evaluate General Managers' performances through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
  • Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company, brands, and food safety specifications.  
  • Cost Control: Optimize food and labor costs to maximize profitability.
  • Lead and Develop Restaurant General Manager Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and assignments.
  • Implement and maintain: Guest service standards and brand specifications fostering a collaborative and efficient work environment. 
  • Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards.
  • Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels.
  • Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, scheduling and payroll.
  • Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.
  • Problem Solving: Address routine issues and escalate complex problems to higher management as necessary. 
 

What We're Looking For:

  • Educational Background: High School Diploma or equivalent, associate's degree or equivalent coursework preferred.
  • Experience:     
  • Minimum seven (7) years in restaurant/food service in a management/supervisory capacity.
  • Minimum five (5) Years in a Restaurant General Manager capacity.
  • Experience as a Multi-Unit Restaurant Manager with oversight of General Managers highly desired.
  • Technical Training: Full Service and/or Quick Service restaurant experience preferred. Culinary background is desirable.
  • Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
  • Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
  • Finance: P&L expert level with ability to teach and coach General Managers

Why Join Us?

  • Dynamic Environment: Work in the fast-paced and exciting setting of a major airport.
  • Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!
  • Competitive Compensation: $80,000 - $85,000 + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, RRSP Matching, Employee Assistance Program.

Ready to Apply?


If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!

Additional Statements

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: 

https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.

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