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Multi Site Operations Manager Jobs in New York (NOW HIRING)

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Multi Site Operations Manager information

What is a multi site operations manager?

Multi Site Operations Managers are professionals responsible for overseeing the operations of multiple business locations within an organization. They ensure that all sites meet company standards for productivity, efficiency, and customer service. Their duties often include managing site managers, coordinating logistics, implementing company policies, and monitoring performance metrics across locations. They also play a key role in budgeting, staffing, and strategic planning to drive overall business success.

How does a multi site operations manager effectively coordinate teams and processes across different locations?

A Multi Site Operations Manager typically uses strong communication skills and standardized procedures to ensure consistency and efficiency across all sites. They often hold regular meetings with site leaders, utilize project management tools, and implement best practices to align goals and address challenges unique to each location. Building strong relationships with local teams and fostering a culture of collaboration are key to quickly resolving issues and driving performance. This role requires adaptability, as managers must tailor their approach to fit the specific operational needs of each site while maintaining the organization's overall objectives.

What are the key skills and qualifications needed to thrive as a multi site operations manager, and why are they important?

A Multi Site Operations Manager needs expertise in operational management, budgeting, and team leadership, typically supported by a bachelor's degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and industry-specific compliance certifications is often required. Strong communication, problem-solving, and organizational skills enable effective coordination across multiple locations and teams. These competencies ensure operational efficiency, consistent performance, and the successful achievement of business objectives across all sites.

What is the difference between Multi Site Operations Manager vs Regional Operations Manager?

AspectMulti Site Operations ManagerRegional Operations Manager
ResponsibilitiesOversees multiple locations within a specific area, focusing on operational efficiency and consistency.Manages operations across a broader geographic region, often including multiple states or territories.
Work EnvironmentTypically works within a company’s physical locations, coordinating with site managers.Often involves travel across regions and strategic planning at a higher level.
Required CredentialsRelevant experience in operations, often with certifications in management or industry-specific standards.Similar credentials, with additional emphasis on regional management experience.

While both roles focus on overseeing multiple locations, the Multi Site Operations Manager concentrates on operational efficiency within specific sites, whereas the Regional Operations Manager handles broader regional strategies and coordination across larger geographic areas.

What cities in New York are hiring for Multi Site Operations Manager jobs?

Cities in New York with the most Multi Site Operations Manager job openings:

Site Operations Manager

Leo Facilities Maintenance

Armonk, NY • On-site

Full-time, Contractor

Re-posted 14 days ago

Job description

Description:

About Caliber Service Management


We are a family of value-driven companies offering a full range of soft and hard facility management services (Landscaping, Snow Removal, Property Enhancements, Project Management, Lot Services and Stormwater Management) that aid in providing safe and attractive facilities.

With over 100 years of industry experience collectively, our team of subject matter experts is committed to effective performance and successful partnerships with asset, property and facility managers as well as real estate investment trusts.

We take tremendous pride in helping solve, support, and maximize the true potential of each property. Caliber is a privately held LLC with annual revenue greater than 50 million and we proudly serve more than one thousand high performing commercial, industrial and retail locations.

With more than forty million square feet of exterior grounds care, emergency response, construction and snow removal, our workforce includes more than one hundred and fifty team members and over one thousand service partners.


Job Summary


*This role is dedicated to a large, single site, corporate campus in West Chester county NY.

Commercial landscape and snow removal experience required


The Site Operations Manager provides leadership, direction, oversight and responsibility within a large Fortune 500 corporate campus.


Responsibilities

  • Provide daily, AM site inspections, weather/condition reports and operational plans for service.
  • Execute, direct, service delivery. Manage active storms, pre and post storm plan and communicate to all stake holders
  • Plow, de-ice, clearing support
  • Read, Understand and Implement detailed facilities maintenance Scopes of Work and Service Level Agreements
  • Facilitate communications in the field between team members, Caliber Operations Managers, Caliber Service Management Affiliates, client location.
  • Manage the client; up to and including client Regional Vice Presidents.
  • Conduct Service Validations
  • Train and guide vendors as required
  • Provide guidance and feedback to Caliber Service Management
  • Maintains Quality Control Reports
  • Resolve customer problems by applying resources as necessa
  • Engage and entertain the customer as appropriate
  • Conduct training and presentations concerning scope of work to site personnel and providers
  • Foster a positive team environment
  • Ensure confidentiality of internal and external data
  • Perform ad-hoc projects and other duties as assigned
  • Responsibilities frequently require emergency support, mobilization and extended engagement (weekends/after-hours/holidays); scheduled and non-scheduled including but not limited to property damage and snow emergencies

Professional Skills

  • Customer Service – Advanced
  • Verbal Communication – Proficient
  • Written Communication – Proficient
  • Teamwork – Proficient
  • Relationships – Advanced
  • Organizational Awareness – Proficient
  • Problem Solving – Proficient
  • Process Orientation – Proficient

Role Specific Skills

  • Proficiency in Microsoft Office tools (Word, Excel, Access, Power Point)
  • Snow fighter/warrior mentality
  • Capable of working outside in supervisory-inspection capacity in all weather conditions
  • Able to climb ladders and perform roof top maintenance inspection tasks
  • Able to be present on site and on call with limited delay
Requirements:

Minimum Qualifications

  • SIMA certified a plus
  • 5 years of commercial snow removal leadership and management

Other Relevant Qualifications

  • Strong multi-unit enterprise facilities management experience preferred in the following skills: Landscaping, Irrigation, Snow-Ice Programs, Interior and exterior facilities management, and Janitorial Services
  • Experience in a trade
  • Experience in facilities industry

Job Type: 6-month contract with full-time potential