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Mtm Transportation Jobs (NOW HIRING)

MTM Transit

In-Office Customer Service Rep

Phoenix, AZ · On-site

$22/hr

Acquire and maintain in-depth knowledge of, and adhere to, established Client Protocols, Departmental Policies and Procedures and MTM's Transportation Provider Network * Adhere to all established MTM ...

MTM Transit

In-Office Customer Service Rep

Phoenix, AZ

$19/hr

Acquire and maintain in-depth knowledge of, and adhere to, established Client Protocols, Departmental Policies and Procedures and MTM's Transportation Provider Network * Adhere to all established MTM ...

MTM Transit

In-Office Customer Service Rep

Phoenix, AZ · On-site

$22/hr

Acquire and maintain in-depth knowledge of, and adhere to, established Client Protocols, Departmental Policies and Procedures and MTM's Transportation Provider Network * Adhere to all established MTM ...

MTM

Transportation Support Trainer

Middleton, WI · Hybrid

$25/hr

This may include training individuals in the use of MTM technology, program communication requirements, bus travel, schedule reading, and effective use of resources. The Transportation Support ...

MTM, Inc.

Transportation Support Trainer

Middleton, WI · On-site

$25/hr

This may include training individuals in the use of MTM technology, program communication requirements, bus travel, schedule reading, and effective use of resources. The Transportation Support ...

Allegan County

Driver - MTM Transit

Allegan, MI · On-site

$20/hr

MTM and MTM Transit are healthcare and transportation management companies whose mission is to collaborate with clients in developing innovative solutions for accessing healthcare, increasing ...

Allegan County

Driver - MTM Transit

Allegan, MI · On-site

MTM and MTM Transit are healthcare and transportation management companies whose mission is to collaborate with clients in developing innovative solutions for accessing healthcare, increasing ...

Allegan County

Driver - MTM Transit

Allegan, MI · On-site

$20/hr

MTM and MTM Transit are healthcare and transportation management companies whose mission is to collaborate with clients in developing innovative solutions for accessing healthcare, increasing ...

MTM

Vendor Account Manager

Lake Saint Louis, MO · Hybrid

Recognize opportunities to educate TP's contacts on MTM processes when necessary * Work with the Transportation Manager to reduce transportation costs * Build and sustain a strong working partnership ...

MTM

Regional Care Coordinator

Roanoke, VA · On-site

$16 - $19/hr

Maintain a strong working understanding of MTM technology, portals and applications and how it applies NEMT services for members, transportation providers and medical facilities * Demonstrate ...

MTM

Regional Care Coordinator

Roanoke, VA · Hybrid

$16 - $19/hr

Maintain a strong working understanding of MTM technology, portals and applications and how it applies NEMT services for members, transportation providers and medical facilities * Demonstrate ...

MTM

Regional Care Coordinator

Blacksburg, VA · Hybrid

$16 - $19/hr

Maintain a strong working understanding of MTM technology, portals and applications and how it applies NEMT services for members, transportation providers and medical facilities * Demonstrate ...

MTM

Regional Care Coordinator

Blacksburg, VA · On-site

$16 - $19/hr

Maintain a strong working understanding of MTM technology, portals and applications and how it applies NEMT services for members, transportation providers and medical facilities * Demonstrate ...

Actalent

Remote MTM Pharmacist

$60 - $70/hr

Remote MTM Pharmacist This MTM Pharmacist role focuses on defining and developing standard and ... Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick ...

New

MTM

Dispatcher - AAA

Phoenix, AZ · On-site

Assistdrivers and transportation providerswith problems or issues relating to scheduling ... MTM Perks Discount Program * Leadership Mentoring Opportunities Salary Min: $ 20.00 Salary Max ...

MTM

Customer Care Representative - On Site

Wise, VA · On-site

$17/hr

At MTM Health, it's more than transportation--it's personal. We believe every passenger deserves compassion, dignity, and exceptional service. To make that happen, we're looking for passionate ...

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Showing results 1-20

All JobsMtm Transportation Jobs

Mtm Transportation information

See salary details

$33.5K

$74.7K

$123.5K

How much do mtm transportation jobs pay per year?

As of Aug 10, 2026, the average yearly pay for mtm transportation in the United States is $74,701.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What is MTM Transportation?

MTM Transportation is a company that provides non-emergency medical transportation (NEMT) services. They help individuals who do not have access to reliable transportation get to and from medical appointments, therapy sessions, and other health-related services. MTM coordinates rides through a network of transportation providers, ensuring that clients arrive safely and on time. Their services are often used by Medicaid members, health plans, and other organizations to improve healthcare access.

What is the difference between Mtm Transportation vs Truck Driver?

AspectMtm TransportationTruck Driver
Required CredentialsCommercial Driver's License (CDL), transportation certificationsCDL, safety training
Work EnvironmentLogistics centers, transportation hubs, on the roadOn the road, delivery routes, trucking companies
Employer & Industry UsageTransportation companies, logistics firmsTrucking companies, freight carriers
Common Search & ComparisonYesYes

While Mtm Transportation involves coordinating and managing transportation services, Truck Drivers focus on operating vehicles to deliver goods. Both roles require CDL licenses and work within the transportation industry, but Mtm Transportation typically involves planning and logistics, whereas Truck Drivers are hands-on vehicle operators.

What are the key skills and qualifications needed to thrive as an MTM Transportation driver?

To thrive as an MTM Transportation driver, you need a valid driver's license, a clean driving record, and knowledge of local routes and regulations. Familiarity with GPS navigation systems, scheduling software, and mobile communication devices is typically required. Excellent customer service, patience, and strong organizational skills help drivers assist passengers and manage time effectively. These qualifications ensure safe, reliable transportation for clients, especially those with special needs, and contribute to overall service quality.

What are some typical challenges faced by MTM Transportation drivers, and how can they overcome them?

MTM Transportation drivers often encounter challenges such as navigating unfamiliar routes, managing tight schedules, and assisting passengers with special mobility needs. To overcome these, drivers rely on GPS navigation systems, effective time management, and strong communication with dispatch and clients. MTM also provides training and support to ensure drivers can address passenger needs professionally and safely. Building rapport and remaining adaptable are key to success in this dynamic environment.

How to drive for Mtm Transportation?

To drive for Mtm Transportation, applicants typically need a valid commercial driver's license (CDL), a clean driving record, and a good understanding of safety regulations. Training may be provided, and drivers should be prepared to work flexible schedules and maintain vehicle logs as required by transportation authorities.
More about Mtm Transportation jobs
What cities are hiring for Mtm Transportation jobs? Cities with the most Mtm Transportation job openings:
What states have the most Mtm Transportation jobs? States with the most job openings for Mtm Transportation jobs include:
What job categories do people searching Mtm Transportation jobs look for? The top searched job categories for Mtm Transportation jobs are:
Mtm Transportation jobs near you
Infographic showing various Mtm Transportation job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, 36% Part Time, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $74,701 per year, or $35.9 per hour.

In-Office Customer Service Rep

MTM Transit

Phoenix, AZ • On-site

$22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

MTM Transit rating

6.3

Company rating: 6.3 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

84th of 97 rated public transport

Job description

Make a Difference
At MTM Transit, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.
What will your job look like?
TheCustomer Service Representative is the frontline representative and image of Medical Transportation Management Transit. The Customer Service Representative will handle a variety of tasks, which include phone calls (both outgoing and incoming calls), general clerical tasks, data entry, process picture ID's, handle customer requests, and receptionist and administrative support.
This position sits in our Phoenix, AZ office working Mon-Fri. Hours of operations are 8am-5pm Arizona time.
Location: 4600 East Washington Street Phoenix, AZ 85034
What you'll do:
  • Handle inbound calls from Members, Clients and Facilities to verify eligibility and coordinate non-emergent transportation and/or paratransit services utilizing transportation management systems in order to meet contract service levels
  • Provide top-quality customer service experience to a diverse customer population
  • Enter Customer Contact information into appropriate software system, ensure accuracy of data entries
  • Conduct outbound phone calls
  • Schedule trips in the most cost effective manner
  • Meet job specific key performance indicators and goals
  • Respond to all inquiries within a timely and professional manner
  • Respond and document customer complaints
  • Provide support on special projects as needed
  • Maintain daily customer scheduling for Eligibility staff
  • Collect, track and maintain all monies collected for replacement IDs
  • Maintain confidentiality and comply with HIPPA regulations
  • Anticipate needed supplies and order replacement supplies in a timely manner
  • Manage all office equipment, including printers and photocopier, serving as point of contact for Vendors
  • Maintain vendor files, monitor service and recommend alternative suppliers as appropriate
  • Design filing systems, document scanning and ensure they are maintained and up-to- date electronically
  • Provide comprehensive reception coverage while maintaining a high level of professionalism
  • Ensure all staff and visitors are greeted in a pleasant and professional manner
  • Project a professional image of MTM
  • Establish and maintain effective working relationships with employees, supervisors, other agencies, participants, external partners and the general public
  • Communicate professionally with Leadership both internally and externally
  • Assist with check-in for In person assessments
  • Take photos of all customers and create identification cards
  • Maintain program spreadsheets
  • Some contact center locations may require face to face contact with members to answer general questions about services provided, selling bus passes, or receiving mileage reimbursement logs. As skills progress, may be selected to perform in a team lead role to support Supervisor and team when needed
  • Regular attendance required for assigned shifts and as outlined by MTM's attendance policy
What you'll need:
Experience, Education & Certifications:
  • High School Diploma or GED
  • Typing speed of 30 WPM or greater
  • 1 year customer service experience required
Skills:
  • Acquire and maintain in-depth knowledge of, and adhere to, established Client Protocols, Departmental Policies and Procedures and MTM's Transportation Provider Network
  • Adhere to all established MTM and Employee Handbook guidelines
  • Knowledge of Microsoft Outlook, Word and Excel
  • Ability to maintain a high level of confidentiality
  • Ability to multi-task accurately
  • Demonstrate effective problem solving skills
  • Maintain positive & professional attitude
  • Ability to work in multiple software systems at once along with strong computer navigation skills
  • Exemplary communication and phone skills
  • Excellent customer service skills
  • Excellent organizational skills
  • Ability to work independently and as part of a team
  • Ability to identify with customer needs and circumstances
  • Ability to handle multiple tasks and situations in a fast pace environment
Even better if you have...
  • 6 months' experience working in a customer service contact center preferred
  • Knowledge of Trapeze software preferred
  • College Degree
  • Bilingual in Spanish
What's in it for you:
  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with a company match
  • Paid Time Off and Holiday Pay
  • Maternity/Paternity Leave
  • Casual Dress Environment
  • Tuition Reimbursement
  • MTM Perks Discount Program
  • Leadership Mentoring Opportunities

Salary Min: $19/hr
Salary Max: $22/hr
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
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What MTM Transit employees say

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Hours and flexibility

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About MTM Transit

Sourced by ZipRecruiter

Industry

Special transit systems transportation

Company size

1,001 - 5,000 Employees

Headquarters location

Lake Saint Louis, MO, US

Year founded

2009

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