Mte Customer Service Jobs (NOW HIRING)

About Unigen
Unigen is a global technology company providing innovative electronics manufacturing and product solutions to customers across diverse industries. With decades of industry experience and operations in key global markets, we combine engineering expertise, advanced manufacturing capabilities, and responsive customer service to deliver reliable, high-quality solutions—from product development through production and fulfillment.

Location and Work Arrangement
This position is based in Newark, California and is onsite.

Benefits
Unigen offers a competitive compensation and benefits package, including medical, dental, and vision coverage; a 401(k) plan; paid time off; paid holidays; and professional development opportunities. Benefits are subject to eligibility requirements and applicable plan terms.
 

Job Title: Manufacturing Test Engineer -ICT& FP 

Job Function: Manufacturing Test Engineering
Job Overview:

The Manufacturing Test Engineer – ICT & Flying probe test (MTE-ICT&FP) develops, implements, and maintains engineering methods, procedures, instructions, and systems of Unigen ICT & Flying Probe Test equipment. MTE-ICT & FP estimates manufacturing cost, determines manufacturing requirements and coordinates the release of new and/or existing ICT services. Reports to Director, Manufacturing Engineering Operations Located in Newark, CA.

Primary Job Responsibilities:

1. Develop, implement, and maintain ICT & Flying Probe Test process and programming for all Unigen products and customers

• Develop and implement ICT & Flying Probe Test programs in accordance with product specifications, and quality standards (production flow, shop floor control, assembly methods, production equipment, timeline, test coverage, etc.)
• Provide engineering support, troubleshooting, and assistance for ICT & Flying Probe Test equipment, fixtures, procedures, and software used within the manufacturing process.
• Assist the Engineering team in improving Unigen’s system of production control, standard operating procedures, safety, quality control, and training.
• Design, develop, test, and/or source various tools, machinery, and equipment for recommended manufacturing methods related to ICT & Flying Probe Test

2. Coordinate the testing and release of new products with design, product engineering, quotation manager, and customer

• Analyze, plan, and present engineering solutions for ICT & Flying Probe Test operations covering the areas of ICT & Flying Probe Test quoting, DFT reports, ICT & Flying Probe Test program generation, and fixture debug/setup
• Create manufacturing labor and NRE quote related to ICT & Flying Probe Test

3. Manage and maintain ICT & Flying Prove test equipment

• Design, implement, and carry out calibration and preventative maintenance processes to ensure the integrity of test equipment
• Upgrade and maintain the ICT & Flying Probe Test tester
• Design and order tooling and fixtures required for ICT & Flying Probe Test operations
• Perform IQ/OQ and OQ upon new test fixture/equipment receive

4. Maintain records and reporting systems for coordination of manufacturing operations

• Create, update, and maintain all test documents including Test Process instructions, debug/RMA test guidelines/matrix, test set-up and operation documents
• Perform reject verification and analysis to provide feedback to Quality, Manufacturing, Manufacturing Engineering, and Design Engineering for the purpose of product and process improvement
• Perform DFT analysis report and communicate test design guidelines
• Create and publish test instructions and procedures
• Review ICT/Flying Probe test yield on a timely basis and feedback/stop line encounter for the high reject 
• Continuous improve test coverage and debug accuracy

5. Provide engineering support and share technical expertise cross-functionally

• Perform ICT & Flying Probe Test process analysis for cost reduction, quality improvement, test coverage, false call reduction and improved efficiency
• Troubleshoot any issues related to ICT & Flying Probe Test tester, fixtures, or test fallout
• Actively participate in the failure investigation and analysis of test results and the appropriate corrective actions
• Provide training to production supervisors, leads, and operators and test set-up for all product releases

Other duties and responsibilities related to ICT & Flying Probe Tests as assigned.

Required Education and Work Experience:

1. Minimum BS Degree in Electrical Engineering, Electronics, Computer Science, or related field;
2. Minimum 5 years of related experience in ICT & Flying Probe Test development.