Msp Vms Client Service Manager Jobs (NOW HIRING)

Genesis10 is seeking a Delivery Director – Enterprise IT Talent Solutions for a full time permanent position. Will directly for the Great Lakes Region (Minnesota, Ohio & Wisconsin). This position can work 100% remotely. Compensation: Up to $80,000.00 per year, W2, based on qualifications + highly competitive incentive plan Core Business Hours: Monday to Friday, CST Position Overview: Genesis10 is seeking an experienced Delivery Director – Enterprise IT Talent Solutions to lead strategic client delivery across enterprise technology accounts in the Great Lakes Region. As the primary Delivery Leader for assigned accounts, you will partner with hiring leaders, Genesis10 recruiting teams, and consultants to deliver exceptional hiring outcomes, strengthen long-term client relationships, and ensure an outstanding consultant experience. This role requires someone who thrives in complex, fast-paced environments, enjoys building trusted relationships, and can influence outcomes across multiple stakeholders. You'll serve as a strategic advisor to clients, helping them navigate hiring priorities while ensuring consistent delivery execution and operational excellence. Whether your background is in enterprise IT staffing, workforce solutions, consulting, or leading complex cross-functional programs, you'll have the opportunity to apply your leadership experience in a highly visible, client-facing role. What You'll Lead: Strategic delivery execution across enterprise technology accounts Trusted partnerships with hiring leaders to understand business priorities, workforce strategy, and hiring challenges Alignment between client stakeholders, account executives, recruiting teams, and consultants Delivery strategies that improve hiring outcomes, submission quality, and speed to market Consultant engagement throughout the assignment, including onboarding support, career coaching, performance discussions, issue resolution, and client satisfaction Executive-level communication, business reviews, delivery reporting, and strategic planning Resolution of complex delivery challenges, competing priorities, and client escalations Continuous improvement of delivery processes and the overall client experience Identification of opportunities to strengthen client relationships and expand Genesis10's presence within existing accounts Performance within competitive enterprise staffing, MSP/VMS, and vendor scorecard environments What We're Looking For: 8+ years of progressive leadership experience in enterprise IT delivery, workforce solutions, program management, consulting, talent solutions, or another client-facing leadership role Demonstrated success leading complex, cross-functional initiatives involving multiple stakeholders, competing priorities, and executive-level communication Experience supporting enterprise clients across technology and business organizations, including IT, software development, infrastructure, PMO, finance, banking, operations, corporate functions, and other professional disciplines Experience building trusted relationships with senior leaders and serving as a strategic business partner Ability to influence outcomes across cross-functional teams without direct authority Strong organizational, analytical, communication, and problem-solving skills Experience working within financial services, healthcare, retail, or other large enterprise or regulated environments Experience with IT staffing, workforce solutions, MSP/VMS, or vendor management is highly preferred but not required What Success Looks Like: Genesis10 is viewed as a trusted strategic talent solutions partner Enterprise hiring leaders rely on your guidance and expertise Client relationships grow through credibility, responsiveness, and consistent execution High-quality candidate submissions consistently meet client expectations for quality and speed Delivery performance improves through effective prioritization, communication, and execution Consultants remain engaged, supported, and successful throughout their assignments Assigned accounts consistently achieve top-tier client satisfaction and vendor performance Delivery operations follow a structured, measurable, and repeatable operating rhythm If you meet the qualifications described and are interested in this exciting opportunity, apply today! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. Benefits of Working with Genesis10: Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20+ years The opportunity to have a home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as the Best Company for Work-Life Balance, and as the Best Company for Career Growth, Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #INDGEN10 #DIG10-MN