ZipRecruiter

Log In

1

Msp Project Engineer Jobs in Louisiana (NOW HIRING)

Hitech Computers

Engineer L2

Monroe, LA · On-site

Liaise with other internal teams, such as project engineers or account managers, to ensure seamless ... Provider (MSP) environment, supporting multiple external clients simultaneously. • Strong ...

Hitech Computers

Engineer L2

Shreveport, LA · On-site

... MSP clients, tackling complex IT issues and ensuring high levels of customer satisfaction ... Liaise with other internal teams, such as project engineers or account managers, to ensure seamless ...

Immense Networks

Be Seen First

Level Two Technical Engineer

Baton Rouge, LA · On-site

$55K - $75K/yr

Collaborate with senior engineers on IT projects, including Azure migrations, network redesigns ... Requirements: * 2+ years of experience in an MSP or similar IT support role. * Strong networking ...

Universal Data Inc

Cloud Engineer

New Orleans, LA · On-site

$51.50 - $68.75/hr

From time to time the Projects team may need additional resource to help deliver projects ... Experience an MSP or enterprise IT environment Perks * Health Insurance Plans as well as other ...

Hitech Computers

Engineer L2

Ruston, LA · On-site

Liaise with other internal teams, such as project engineers or account managers, to ensure seamless ... Provider (MSP) environment, supporting multiple external clients simultaneously. • Strong ...

CGI Inc.

AI and Cloud Native Developer

Lafayette, LA · On-site

$53.75 - $73.50/hr

Project Management Main location: United States, Louisiana, Lafayette Position ID:J0926-0477 ... MSP) practice. This role offers mentorship and growth opportunities for developers eager to expand ...

Royal Engineers and Consultants

IT Manager

Lafayette, LA · On-site

$78K - $96K/yr

... e provider (MSP). This role will initially focus heavily on improving the performance ... Strong troubleshooting, project management, vendor management, communication, and follow-through ...

next page

Showing results 1-20

All JobsMsp Project Engineer JobsMsp Project Engineer Jobs in Louisiana

Msp Project Engineer information

What is an MSP Project Engineer?

An MSP Project Engineer is an IT professional who works for a Managed Service Provider (MSP) and is responsible for planning, implementing, and managing technical projects for clients. They handle tasks such as system migrations, network upgrades, cloud deployments, and other technology initiatives. MSP Project Engineers collaborate with clients to assess needs, design solutions, and ensure projects are completed on time and within budget. They also provide technical expertise and troubleshooting during and after project completion.

How does an MSP Project Engineer typically collaborate with clients and internal teams during project delivery?

An MSP Project Engineer works closely with both clients and internal technical teams throughout the project lifecycle. They serve as the primary technical point of contact, gathering requirements, providing updates, and addressing concerns. Internally, they coordinate with service desk staff, network engineers, and project managers to ensure seamless implementation and timely delivery. Effective communication and the ability to translate technical concepts for non-technical stakeholders are crucial for success in this collaborative environment.

What are the key skills and qualifications needed to thrive as an MSP Project Engineer, and why are they important?

To thrive as an MSP Project Engineer, you need a strong foundation in IT infrastructure, networking, and systems administration, often supported by a relevant degree and certifications like CompTIA, Cisco, or Microsoft. Expertise with tools such as remote monitoring and management (RMM) platforms, ticketing systems, and cloud services is commonly required. Strong problem-solving abilities, communication skills, and the capacity to manage multiple projects simultaneously are valuable soft skills. These competencies ensure projects are delivered efficiently, client expectations are met, and technical issues are resolved proactively in managed service environments.

What is the difference between Msp Project Engineer vs Msp Project Coordinator?

AspectMsp Project EngineerMsp Project Coordinator
CredentialsBachelor's in Engineering or related field, certifications like PMP often preferredDiploma or Bachelor's, certifications less common
Work EnvironmentTechnical, on-site and project management tasksAdministrative, coordination, and communication roles
Employer & Industry UsageEngineering firms, facilities management, IT service providersProject management offices, service providers, facilities teams

The Msp Project Engineer typically handles technical planning, execution, and oversight of projects, requiring engineering knowledge and certifications. In contrast, the Msp Project Coordinator focuses on administrative tasks, scheduling, and communication to support project teams. Both roles are essential in MSP environments but differ mainly in technical responsibility and scope.

What cities in Louisiana are hiring for Msp Project Engineer jobs?

Cities in Louisiana with the most Msp Project Engineer job openings:

Field Engineer - MSP

Broussard, LA • On-site

Bluetide Communications
IT Services • 11 - 50 employees
Learn more about Bluetide Communicationsexternal

Full-time

Re-posted 28 days ago

Key responsibilities

  • Install, configure, maintain, troubleshoot, and optimize client IT environments both on-site and remotely.

  • Monitor client systems using RMM platforms, respond to alerts, and diagnose and resolve issues remotely when possible.

  • Deploy and support network infrastructure, communication systems, security cameras, and end-user devices, ensuring all deployments meet client requirements and industry standards.

Job description

Field Engineer

As a Field Engineer at our Managed Service Provider (MSP), you will play a critical role in delivering reliable, high-quality technology solutions and exceptional customer service to our clients. Our services include managed IT support, remote monitoring and management (RMM), communications systems, VoIP phone systems, security cameras, network infrastructure, cybersecurity, and cloud technologies.

In this role, you will work both on-site and remotely to install, configure, maintain, troubleshoot, and optimize client IT environments. Success requires strong technical expertise, excellent communication skills, and a commitment to providing an outstanding client experience.

Key Responsibilities

1. On-Site Technical Support

  • Travel to client locations to install, configure, maintain, and support a wide range of IT systems and infrastructure.
  • Diagnose and resolve hardware, software, and networking issues efficiently.
  • Complete on-site work with minimal disruption to client operations.
  • Perform preventative maintenance and proactively identify opportunities for improvement.

2. Remote Monitoring & Management (RMM)

  • Monitor client systems using RMM and monitoring platforms.
  • Respond promptly to alerts and incidents, diagnosing and resolving issues remotely whenever possible.
  • Escalate and document issues appropriately when additional resources are required.

3. Client Service & Communication

  • Build and maintain strong relationships through exceptional customer service and professionalism.
  • Communicate technical concepts clearly to both technical and non-technical users.
  • Provide timely updates and set appropriate expectations throughout the support process.

4. Technology Deployment & Configuration

  • Install, configure, and support:
    • VoIP and communication systems
    • Security camera systems
    • Network equipment
    • End-user devices and peripherals
  • Ensure all deployments meet client requirements, security best practices, and industry standards.

5. Network Infrastructure

  • Deploy and support routers, switches, firewalls, wireless access points, and related networking equipment.
  • Perform network diagnostics, troubleshooting, optimization, and performance tuning.
  • Assist with infrastructure upgrades, migrations, and expansion projects.

6. Documentation

  • Maintain accurate and detailed documentation of service activities, configurations, and client environments.
  • Record work performed in the PSA/ticketing system to support billing, reporting, and knowledge management.
  • Update network diagrams and technical documentation as environments evolve.

7. Training & Team Collaboration

  • Provide end-user training and guidance on supported technologies and best practices.
  • Share technical knowledge and lessons learned with teammates to improve overall service delivery.
  • Participate in internal training and continuous professional development.

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
  • Relevant industry certifications such as:
    • CompTIA A+
    • Network+
    • Security+
    • Microsoft certifications
    • Cisco certifications
    • Other relevant vendor certifications
  • Experience supporting and deploying business IT infrastructure in a field or MSP environment.
  • Proficiency with Remote Monitoring & Management (RMM) platforms and network monitoring tools.
  • Strong understanding of:
    • Windows environments
    • Microsoft 365
    • Networking fundamentals
    • VoIP systems
    • Security cameras
    • Firewalls and wireless networking
    • Basic cybersecurity best practices
  • Excellent troubleshooting and analytical skills.
  • Strong verbal and written communication abilities.
  • Proven customer service mindset with a professional and positive attitude.
  • Ability to work independently while collaborating effectively with a team.
  • Valid driver's license and willingness to travel to client locations as needed.