San Diego, CA · On-site
$120K - $150K/yr
... project technicians, and Dispatch Coordinator, with responsibility for: * Service quality, SLA ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
Quick apply
San Diego, CA · On-site
$120K - $150K/yr
... project technicians, and Dispatch Coordinator, with responsibility for: * Service quality, SLA ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
San Diego, CA · On-site
$120K - $150K/yr
... project technicians, and Dispatch Coordinator, with responsibility for: * Service quality, SLA ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
Quick apply
San Diego, CA · On-site
$120K - $150K/yr
... project technicians, and Dispatch Coordinator, with responsibility for: * Service quality, SLA ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
San Diego, CA · On-site
$120K - $150K/yr
... project technicians, and Dispatch Coordinator, with responsibility for: * Service quality, SLA ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
San Diego, CA · On-site
$120K - $150K/yr
... project technicians, and Dispatch Coordinator, with responsibility for: * Service quality, SLA ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
San Diego, CA · On-site
$120K - $150K/yr
... project technicians, and Dispatch Coordinator, with responsibility for: * Service quality, SLA ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
Quick apply
San Diego, CA · On-site
$120K - $150K/yr
... project technicians, and Dispatch Coordinator, with responsibility for: * Service quality, SLA ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
San Diego, CA · On-site
$120K - $150K/yr
... project technicians, and Dispatch Coordinator, with responsibility for: * Service quality, SLA ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
Quick apply
San Diego, CA · On-site
$120K - $150K/yr
... project technicians, and Dispatch Coordinator, with responsibility for: * Service quality, SLA ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
$80K - $110K/yr
Leadership experience within an MSP. * Project coordination experience. * Relevant certifications (Microsoft, CompTIA, Cisco, and similar). How we'll measure success * SLAs consistently met
Quick apply
$80K - $110K/yr
Leadership experience within an MSP. * Project coordination experience. * Relevant certifications (Microsoft, CompTIA, Cisco, and similar). How we'll measure success * SLAs consistently met
Tempe, AZ · On-site
... standards, coordinates assessments, and helps prospects choose the right managed IT path ... network, projects, and business timing. * Coordinate network assessments, proposal inputs, and ...
Tempe, AZ · On-site
... standards, coordinates assessments, and helps prospects choose the right managed IT path ... network, projects, and business timing. * Coordinate network assessments, proposal inputs, and ...
Lakewood, NJ · On-site
$45K - $55K/yr
Background in an MSP, IT services, or technology-focused organization * Working knowledge of project management methodologies and tools * Experience arranging travel and coordinating multi-site ...
Quick apply
Lakewood, NJ · On-site
$45K - $55K/yr
Background in an MSP, IT services, or technology-focused organization * Working knowledge of project management methodologies and tools * Experience arranging travel and coordinating multi-site ...
Richmond, VA · On-site
$104K - $152K/yr
... engineering, MSP, project, and business teams. It ensures services are delivered reliably and ... Coordinating with SAP Basis, security, functional, infrastructure, and managed service teams to ...
Richmond, VA · On-site
$104K - $152K/yr
... engineering, MSP, project, and business teams. It ensures services are delivered reliably and ... Coordinating with SAP Basis, security, functional, infrastructure, and managed service teams to ...
Philadelphia, PA · On-site
Serve as the primary project manager coordinating across IT/Security stakeholders, business units, and the MSP delivering the environment. * Develop and maintain the integrated project plan, timeline ...
Quick apply
Philadelphia, PA · On-site
Serve as the primary project manager coordinating across IT/Security stakeholders, business units, and the MSP delivering the environment. * Develop and maintain the integrated project plan, timeline ...
Help ensure tickets, projects, client commitments, and team responsibilities move with clarity and ... Support strong communication and coordination across departments. * Help the company scale with ...
Help ensure tickets, projects, client commitments, and team responsibilities move with clarity and ... Support strong communication and coordination across departments. * Help the company scale with ...
Madison, GA · Remote
$120K - $135K/yr
Help ensure tickets, projects, client commitments, and team responsibilities move with clarity and ... Support strong communication and coordination across departments. * Help the company scale with ...
Quick apply
Madison, GA · Remote
$120K - $135K/yr
Help ensure tickets, projects, client commitments, and team responsibilities move with clarity and ... Support strong communication and coordination across departments. * Help the company scale with ...
... coordinating internal and vendor resources to restore service quickly. • Manage customer ... closely with project, NOC, security, and account management teams to ensure smooth handoffs ...
... coordinating internal and vendor resources to restore service quickly. • Manage customer ... closely with project, NOC, security, and account management teams to ensure smooth handoffs ...
Be Seen First
Houston, TX · On-site
$105K - $120K/yr
Lead projects from design through delivery * Act as a Tier 3 escalation point for complex issues ... Participate in on-call rotation and daily dispatch coordination * Accurately track time and ...
Quick apply
Be Seen First
Houston, TX · On-site
$105K - $120K/yr
Lead projects from design through delivery * Act as a Tier 3 escalation point for complex issues ... Participate in on-call rotation and daily dispatch coordination * Accurately track time and ...
$115K - $130K/yr
... coordination with solutions architects, domain engineers, and account management. The ideal candidate brings structured project management discipline, MSP delivery context, and the commercial ...
$115K - $130K/yr
... coordination with solutions architects, domain engineers, and account management. The ideal candidate brings structured project management discipline, MSP delivery context, and the commercial ...
Schedule project and other service activities as needed. * Balance technician workloads and resolve ... MSP or IT experience is a plus, but not required. Candidates with strong dispatch, scheduling ...
Quick apply
Schedule project and other service activities as needed. * Balance technician workloads and resolve ... MSP or IT experience is a plus, but not required. Candidates with strong dispatch, scheduling ...
Schedule project and other service activities as needed. * Balance technician workloads and resolve ... MSP or IT experience is a plus, but not required. Candidates with strong dispatch, scheduling ...
Schedule project and other service activities as needed. * Balance technician workloads and resolve ... MSP or IT experience is a plus, but not required. Candidates with strong dispatch, scheduling ...
Schedule project and other service activities as needed. * Balance technician workloads and resolve ... MSP or IT experience is a plus, but not required. Candidates with strong dispatch, scheduling ...
Schedule project and other service activities as needed. * Balance technician workloads and resolve ... MSP or IT experience is a plus, but not required. Candidates with strong dispatch, scheduling ...
Schedule project and other service activities as needed. * Balance technician workloads and resolve ... MSP or IT experience is a plus, but not required. Candidates with strong dispatch, scheduling ...
Schedule project and other service activities as needed. * Balance technician workloads and resolve ... MSP or IT experience is a plus, but not required. Candidates with strong dispatch, scheduling ...
Schedule project and other service activities as needed. * Balance technician workloads and resolve ... MSP or IT experience is a plus, but not required. Candidates with strong dispatch, scheduling ...
Schedule project and other service activities as needed. * Balance technician workloads and resolve ... MSP or IT experience is a plus, but not required. Candidates with strong dispatch, scheduling ...
$14.66 - $17.57
4% of jobs
$17.57 - $20.48
11% of jobs
$22.34 is the 25th percentile. Wages below this are outliers.
$20.48 - $23.38
15% of jobs
$23.38 - $26.29
19% of jobs
The median wage is $26.48 / hr.
$26.29 - $29.20
16% of jobs
$31.62 is the 75th percentile. Wages above this are outliers.
$29.20 - $32.10
13% of jobs
$32.10 - $35.01
8% of jobs
$35.01 - $37.92
5% of jobs
$37.92 - $40.82
4% of jobs
$40.82 - $43.73
3% of jobs
$43.73 - $46.63
2% of jobs
$14
$28
$46
| Aspect | Msp Project Coordinator | Service Delivery Coordinator |
|---|---|---|
| Credentials | Project management certifications, technical knowledge | Customer service, communication skills, industry certifications |
| Work Environment | IT service providers, managed service providers | IT companies, client-facing roles |
| Employer & Industry Usage | Common in MSPs managing multiple client projects | Common in service-oriented IT firms |
| Search & Comparison Intent | Understanding project coordination in MSPs | Focus on service delivery and client satisfaction |
The Msp Project Coordinator primarily manages IT projects within managed service providers, focusing on project timelines, resources, and technical coordination. The Service Delivery Coordinator emphasizes client service, ensuring service quality and customer satisfaction. While both roles require communication skills and industry knowledge, the Msp Project Coordinator is more technically oriented, whereas the Service Delivery Coordinator centers on client relations and service excellence.
For Msp Project Coordinator jobs, the most frequently searched job titles are:
San Diego, CA • On-site
$120K - $150K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 10 days ago
You know the technology. Now you want to lead the people delivering it.
myCRE Cloud is looking for an experienced MSP leader to take ownership of our service organization, develop our technical team, and make sure approximately 35 clients consistently receive exceptional service.
You need enough technical depth to earn the respect of experienced technicians, recognize when something isn't right, and ask good questions. But your success won't be measured by how many difficult tickets you personally solve.
It will be measured by how well your team performs.
What You'll OwnYou'll lead our L1 and L2 technicians, professional services and project technicians, and Dispatch Coordinator, with responsibility for:
Service quality, SLA performance, and client satisfaction
Coaching, mentoring, and developing technical team members
Team performance, workload, capacity, and accountability
Consistent ticket prioritization, communication, documentation, and follow through
Important client conversations and service concerns
Identifying recurring problems and turning them into better processes, training, documentation, or tools
Working directly with executive leadership on staffing, training, capacity, and operational decisions
Helping shape our service standards as we continue to grow
Your goal is simple: build a service department that gets stronger because of your leadership, not one that depends on you personally solving everything.
You Might Be Our Person If...You've spent 6+ years in IT, including significant experience inside an MSP.
You've spent at least 2 years directly leading or managing technical people.
You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities, escalations, documentation, demanding clients, and technicians who occasionally need coaching, direction, or accountability.
You've come up through the technical ranks and have strong working knowledge of:
Windows Server and Active Directory
Microsoft 365
Hyper-V, VMware, and Proxmox
VPNs, VLANs, NAT, routing, and firewalls
Backup and disaster recovery
We're a Kaseya organization using Autotask, IT Glue, and Datto RMM, so experience with those tools is valuable.
Most importantly, you genuinely enjoy leading people.
Your instinct when someone struggles is to figure out how to make them better, not simply take the work away from them.
About myCRE CloudWe provide Managed IT Services, Co-Managed IT Support, and Cloud Hosting to businesses in the Construction industry.
We're a small, close knit company without layers of bureaucracy. Good ideas can actually become reality here, and this position will work directly with executive leadership to influence how our service organization evolves.
We value ownership, autonomy, continuous learning, and sensible processes over micromanagement.
Compensation & Benefits$120,000 to $150,000, depending on experience
Medical, Dental, and Vision insurance
Life Insurance
Paid Time Off and Paid Holidays
401(k) with company matching
Profit Sharing
One Important DetailThis is a full time, in office position in San Diego.
It is not remote or hybrid.
You must already live in the San Diego area or be genuinely willing to relocate.
If you've built your career in an MSP and are ready to make your biggest impact through the team you lead, we'd like to meet you.
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