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Msp Entry Level Jobs in Massachusetts (NOW HIRING)

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate ... We're a cloud focused managed service provider (MSP) moving SMB clients to the cloud every month.

Motion Recruitment

Recruiter - Entry Level

Boston, MA · On-site

$50K/yr

Since 1989, Motion Recruitment - A Kelly Company has grown into a leading global recruitment service provider offering outsourced talent solutions, perm and contingent staffing, and MSP programs to ...

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Msp Entry Level information

What is an MSP entry level?

MSP entry-level jobs are positions at Managed Service Providers (MSPs) designed for individuals who are new to the IT industry. These roles typically involve tasks such as basic technical support, monitoring systems, troubleshooting user issues, and assisting with routine maintenance. Entry-level MSP employees often work closely with more experienced technicians to learn about network management, cybersecurity, and customer service. These jobs are a great way to gain practical experience and build a foundation for a career in IT.

What does an MSP entry level do?

As an entry-level professional at an MSP, your daily tasks often include monitoring client systems for alerts, responding to helpdesk tickets, assisting with software installations and updates, and performing routine maintenance checks. You'll likely work directly with clients to troubleshoot basic technical issues, escalate complex problems to senior team members, and document resolutions for future reference. This role is highly collaborative, requiring regular communication with both clients and internal teams to ensure smooth service delivery.

What skills and qualifications are needed for an MSP entry level?

To thrive as an MSP Entry Level Technician, you need a foundational understanding of IT concepts, basic troubleshooting, and familiarity with networking, typically supported by a relevant certification like CompTIA A+ or Network+. Experience with remote monitoring and management (RMM) tools, ticketing systems, and common operating systems (Windows, macOS) is usually required. Strong communication, problem-solving abilities, and a customer-focused attitude set candidates apart in this client-facing role. These skills and qualities ensure efficient technical support, positive customer experiences, and smooth IT operations for managed service clients.

What is the difference between Msp Entry Level vs Network Technician?

AspectMsp Entry LevelNetwork Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentManaged service providers, IT supportCorporate IT departments, service providers
Job FocusBasic IT support, troubleshootingNetwork setup, maintenance, troubleshooting
Experience LevelEntry-level, beginnerEntry to mid-level, technical

Both roles often require similar certifications and work in managed service or IT support environments. An MSP Entry Level role typically involves general IT support tasks, while a Network Technician focuses more on network-specific responsibilities. The MSP Entry Level position is ideal for those starting in IT, seeking broad exposure, whereas Network Technicians specialize in network infrastructure. Both are entry points into the IT industry with overlapping skills but different focus areas.

What are the most commonly searched types of Msp jobs in Massachusetts?

The most popular types of Msp jobs in Massachusetts are:

What are popular job titles related to Msp Entry Level jobs in Massachusetts?

For Msp Entry Level jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Msp Entry Level jobs in Massachusetts look for?

The top searched job categories for Msp Entry Level jobs in Massachusetts are:

Msp Entry Level jobs near you
Infographic showing various Msp Entry Level job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, and 7% Hybrid job distribution.

IT Support Specialist

IMedia Technology

Centerville, MA • On-site

Full-time

Posted 27 days ago

Job description

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years’ of experience we’d like to hear from you too!

Here’s why working at iMedia is good for your career: You’ll get exposure to traditional Windows PC/server network office environments, which will help you as you work with our senior team migrating clients to Azure Virtual Desktops.

We’re a cloud focused managed service provider (MSP) moving SMB clients to the cloud every month. There’s no better way to learn than by doing, and there's no better place to learn Azure Cloud Services. This is an in office, onsite position as it’s the best way to learn and be mentored. 

iMedia Technology is a small, top notch, MSP known for providing quality IT services to our clients. To work with us you must be a US citizen, establish roots on Cape Cod, and willing to work to high standards. We offer:

  • flexible hours once the training wheels are off
  • autonomy to do what's best for the client (integrity is everything)
  • work directly with mentors,
  • lots of growth potential as you learn traditional client/server networks and cloud migrations.

Some prior IT support experience such as an internship positions is required. You must be able to lift/install computers and monitors, and drive to client offices in our service region. We’ll get you started with:

  • checking backups
  • working with our Remote Monitoring and Management software 
  • updating and configuring firewalls
  • rolling out multifactor authentication (MFA)
  • investigating endpoint detection and response (EDR) alerts
  • answering end user questions
  • configuring and migrating M365
  • supporting Azure Virtual Desktops

You’re detail oriented, a people person, and not shy to dig into some troubleshooting. If you have a background with PC support, networking, and helping office workers with technology we would like to hear from you.

Learn more about us at iMediaTech.com

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