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Msp Account Manager Jobs in Addison, TX (NOW HIRING)

You will partner closely with Account Managers and Sales Representatives throughout the sales cycle ... Strong grasp of MSP service stacks: RMM, NOC/SOC, cloud (Azure/AWS), Microsoft 365, SD-WAN

Requirements • 3+ years of B2B account management or sales success, including revenue retention, account expansion, renewals, and new-logo prospecting; experience in MSP, MSSP, IT, cybersecurity, ...

Requirements 3+ years of B2B account management or sales success, including revenue retention, account expansion, renewals, and new-logo prospecting; experience in MSP, MSSP, IT, cybersecurity, SaaS ...

Requirements: · 3+ years of B2B account management or sales success, including revenue retention, account expansion, renewals, and new-logo prospecting; experience in MSP, MSSP, IT, cybersecurity, ...

Client Success Manager

Plano, TX · On-site +1

$90K - $120K/yr

... accounts, ideally within an MSP, MSSP, or IT/technology services environment. • Demonstrated track record of independently identifying, proposing, and closing renewal and expansion revenue (MRR ...

Client Success Manager

Plano, TX · On-site +1

$90K - $120K/yr

... accounts, ideally within an MSP, MSSP, or IT/technology services environment. Demonstrated track ... Experience with CRM/PSA tools (e.g., HubSpot, Salesforce, ConnectWise, or similar). Highly ...

... accounts, ideally within an MSP, MSSP, or IT/technology services environment * Demonstrated track record of independently identifying, proposing, and closing renewal and expansion revenue (MRR uplift ...

... accounts, ideally within an MSP, MSSP, or IT/technology services environment. Demonstrated track ... Experience with CRM/PSA tools (e.g., HubSpot, Salesforce, ConnectWise, or similar). Highly ...

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Business Development Representative

Richardson, TX · On-site

$40K - $50K/yr (+ commission)

Every client is supported by a three-person team: an Account Manager who owns the relationship, a ... Exposure to IT, MSP, or cloud services -- not required, but a plus. Compensation & Benefits ...

Showing results 21-40

Msp Account Manager information

See Addison, TX salary details

$28.6K

$63.7K

$102.6K

How much do msp account manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for msp account manager in Addison, TX is $63,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $76,000.00 per year, depending on experience, location, and employer.

What is an MSP Account Manager?

An MSP Account Manager is a professional responsible for overseeing client relationships and service delivery for a Managed Service Provider (MSP). Their main duties include acting as the primary point of contact for clients, ensuring their IT needs are met, and managing service agreements. They also coordinate with technical teams to resolve issues, provide updates, and identify opportunities to improve services or upsell additional solutions. Effective communication, strong organizational skills, and a good understanding of IT services are essential for this role.

How does an MSP Account Manager typically collaborate with technical teams to ensure client satisfaction?

MSP Account Managers work closely with technical teams by acting as the primary liaison between clients and service delivery staff. They regularly communicate client needs, manage expectations, and help prioritize technical tasks based on business impact. Successful collaboration involves holding joint meetings, sharing feedback from clients, and proactively addressing potential issues before they escalate. This teamwork ensures that service levels are maintained and clients receive tailored solutions, contributing to strong client relationships and high retention rates.

What are the key skills and qualifications needed to thrive as an MSP Account Manager, and why are they important?

To thrive as an MSP Account Manager, you need strong client relationship management skills, a solid understanding of IT services, and experience in sales or account management, often supported by a relevant degree or industry certifications. Familiarity with CRM systems, ticketing platforms, and ITIL or CompTIA certifications is highly beneficial. Exceptional communication, problem-solving abilities, and a customer-centric mindset help you stand out in this role. These skills are critical for effectively managing client needs, ensuring service delivery, and driving long-term business growth for the managed service provider.

What is the difference between Msp Account Manager vs Msp Sales Executive?

AspectMsp Account ManagerMsp Sales Executive
Primary FocusManaging existing client accounts and ensuring customer satisfactionGenerating new business and acquiring new clients
Required SkillsCustomer relationship management, technical understanding, communicationSales techniques, prospecting, negotiation
Work EnvironmentClient-facing, ongoing account supportBusiness development, outreach activities
CertificationsOften requires industry certifications, customer service skillsSales certifications, industry knowledge

While both roles operate within the MSP industry, the Msp Account Manager primarily focuses on maintaining and growing existing client relationships, ensuring customer satisfaction. In contrast, the Msp Sales Executive concentrates on acquiring new clients and expanding the company's customer base. Both roles require industry knowledge and communication skills but differ in their core responsibilities and daily activities.

What job categories do people searching Msp Account Manager jobs in Addison, TX look for?

The top searched job categories for Msp Account Manager jobs in Addison, TX are:

What cities near Addison, TX are hiring for Msp Account Manager jobs?

Cities near Addison, TX with the most Msp Account Manager job openings:

Infographic showing various Msp Account Manager job openings in Addison, TX as of August 2026, with employment types broken down into 70% Full Time, 15% Part Time, and 15% Contract. Highlights an 78% In-person, 11% Hybrid, and 11% Remote job distribution, with an average salary of $63,714 per year, or $30.6 per hour.

MSP IT Sales Engineer

myIT com

Bedford, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago


Job description

About the Role

As an MSP IT Sales Engineer, you serve as the technical backbone of our revenue team - bridging the gap between complex managed services capabilities and the real-world business problems our prospects face. You will partner closely with Account Managers and Sales Representatives throughout the sales cycle to design solutions, earn technical trust, and turn opportunities into wins.


Core Responsibilities

  • Lead technical discovery sessions to uncover infrastructure, security, and operational challenges
  • Design and present tailored managed services solutions including cloud, networking, cybersecurity, and helpdesk
  • Develop and deliver compelling proof-of-concept demonstrations and solution walkthroughs
  • Author technical proposals, statements of work, and architecture diagrams
  • Respond to RFPs and RFIs with precise, accurate technical content
  • Collaborate with delivery teams to ensure sold solutions are implementable and profitable
  • Support contract negotiations with technical justification and scope clarification
  • Stay current on vendor technology, certifications, and competitive positioning
  • Provide feedback to product and operations teams based on field insights


Qualifications

  • 3-6 years in a pre-sales, solutions engineering, or technical consulting role
  • Strong grasp of MSP service stacks: RMM, NOC/SOC, cloud (Azure/AWS), Microsoft 365, SD-WAN
  • Experience scoping managed IT, security, or cloud services contracts
  • Exceptional communication skills - equally fluent with CIOs and IT administrators
  • Proficient in building business cases, ROI models, and TCO analyses
  • Relevant certifications preferred: CompTIA, MCSA, CCNA, AWS/Azure Associate
  • Familiarity with PSA tools (ConnectWise, Autotask) and CRM platforms (Salesforce, HubSpot)
  • Ability to manage multiple active opportunities simultaneously under time pressure

Compensation & Benefits

Competitive base salary commensurate with experience, plus performance-based variable compensation tied to influenced revenue. Benefits include health, dental, vision, PTO, 401(k) match, training budget, and vendor certification reimbursement.