ZipRecruiter

Log In

1

Mpi Customer Service Jobs (NOW HIRING)

Blasius Kia

Experienced Service Advisor

Watertown, CT · On-site

Experienced Service Advisor Blasius KIA - Watertown, CT Join One of the Fastest Growing Service ... Review and present MPI findings * Deliver exceptional customer experience throughout the repair ...

Blasius Kia

Experienced Service Advisor

Watertown, CT · On-site

Experienced Service AdvisorBlasius KIA - Watertown, CTJoin One of the Fastest Growing Service Teams ... Review and present MPI findings * Deliver exceptional customer experience throughout the repair ...

Blasius Kia

Experienced Service Advisor

Watertown, CT · On-site

Experienced Service AdvisorBlasius KIA - Watertown, CTJoin One of the Fastest Growing Service Teams ... Review and present MPI findings * Deliver exceptional customer experience throughout the repair ...

Bob Brown Buick GMC

Service Technician

Ankeny, IA

... MPI's. The day-to-day duties include performing work on specific repair orders, diagnosing what ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Bob Brown Buick GMC

Service Technician

Ankeny, IA · On-site

... MPI's. The day-to-day duties include performing work on specific repair orders, diagnosing what ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

next page

Showing results 1-20

All JobsMpi Customer Service Jobs

Mpi Customer Service information

See salary details

$9

$18

$26

How much do mpi customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for mpi customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an MPI Customer Service Representative?

An MPI Customer Service Representative works for Manitoba Public Insurance (MPI) and assists customers with their insurance needs, such as processing claims, answering questions about policies, and providing information about driver licensing and vehicle registration. They are responsible for delivering accurate information and excellent service to the public, either in person, over the phone, or online. Their role is crucial in helping customers navigate MPI's products and services efficiently.

What are the key skills and qualifications needed to thrive as an MPI Customer Service Representative, and why are they important?

To thrive as an MPI Customer Service Representative, you need strong communication abilities, customer service experience, and a solid understanding of MPI's products and policies, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, data entry systems, and MPI's internal databases is commonly required. Patience, active listening, and problem-solving skills help you handle inquiries effectively and build rapport with clients. These skills ensure efficient issue resolution, customer satisfaction, and uphold MPI's reputation for quality service.

What is the difference between Mpi Customer Service vs Mpi Customer Support?

AspectMpi Customer ServiceMpi Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge may be preferred
Work EnvironmentOffice or call center setting, interacting directly with customersOffice or call center, providing technical or product assistance to customers
Employer & Industry UsageInsurance, healthcare, or government sectorsInsurance, healthcare, or government sectors
Common Search & ComparisonCustomer service roles, client interaction, communication skillsTechnical support, troubleshooting, product assistance

While both roles involve assisting customers, Mpi Customer Service focuses on general client interactions and communication, whereas Mpi Customer Support emphasizes technical assistance and troubleshooting. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are the primary challenges faced by MPI Customer Service representatives, and how can applicants prepare to handle them?

MPI Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex customer inquiries, and navigating sensitive situations related to insurance claims. Applicants can prepare by developing strong communication skills, learning to stay calm under pressure, and familiarizing themselves with MPI's policies and procedures. Being adaptable and solution-oriented will help you resolve issues efficiently and provide a positive customer experience, even in stressful situations.
What cities are hiring for Mpi Customer Service jobs? Cities with the most Mpi Customer Service job openings:
What states have the most Mpi Customer Service jobs? States with the most job openings for Mpi Customer Service jobs include:
What job categories do people searching Mpi Customer Service jobs look for? The top searched job categories for Mpi Customer Service jobs are:
Mpi Customer Service jobs near you

Mercedes-Benz Service Advisor

Mercedes-Benz of Easton

Columbus, OH • On-site

$100K - $150K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Germain Mercedes-Benz of Easton 

Mercedes-Benz Service Advisor

Columbus, OH 

  • Performance driven earnings starting from $100,000-$150,000+ per year
  • Best of the Best award-winning dealership with the largest repair facility in the region, operating with the support and structure found only in top tier luxury markets.
  • Largest Mercedes-Benz repair facility in the region with $2 million in parts inventory on hand 

At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. 

As a Service Advisor, you will manage the service lane within a highly supported, appointment driven operation designed to remove friction and allow advisors to focus on client trust, accuracy, and results.

 

Responsibilities:

  • Manage the end-to-end service experience for our clients
  • Review inspection findings and video MPIs with customers
  • Present maintenance and repair recommendations confidently
  • Coordinate promise times and ensure accurate repair documentation
  • Collaborate with technicians, parts and support teams

Qualifications:

 

  • Previous Service Advisor experience required (luxury preferred)
  • Strong communication, follow-up, and time management skills
  • Ability to perform in a structured, high-volume environment
  • Strong record of positive customer satisfaction results
  • Fantastic communication skills with your customers
  • Professional personal appearance

Germain Offers:

  • Comprehensive Coverage & Health, Dental and Vision Insurance
  • 401(k) Savings Plan with Employer Match
  • Paid Vacation/Company Holidays
  • Competitive Wage Plans
  • Ongoing Professional Development and Internal Promotions
  • Company Outings and Activities
  • Employee Discounts

Additional Offerings:

  • Appointment focused service model that enables proper preparation
  • Video MPI process completed on every vehicle
  • MyKaarma platform for MPI, workflow tracking, SMS, approvals, and payments
  • CSR and 12-person valet team along with dedicated service manager

Whether you’re an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we’ll provide you with the tools, training, and opportunities to help you succeed. 

For immediate consideration, visit us at GermainCareers.com. 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

LP

Apply