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Mpi Customer Service Jobs (NOW HIRING)

Page Group

Customer Service Coordinator

Manhattan, NY · On-site

$24 - $26/hr

Our client is seeking a Temporary Customer Service Coordinator to a high volume of emails and calls ... MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender ...

mpi

Visitor Center Representative

Los Angeles, CA · On-site

MPI is seeking a Visitor Center Representative to join our team in Studio City. This onsite position provides virtual and in-person customer service to active and retired participants and their ...

MPI Systems

Field Service Engineer

Poughkeepsie, NY · On-site +1

$38 - $42/hr

Overview The Field Service Engineer is a customer-facing technical expert responsible for installing, servicing, troubleshooting, calibrating, upgrading, and supporting MPI wax injection and ...

mpi

Temporary Help Desk Technician

Los Angeles, CA · On-site

$21.50 - $29/hr

... customer-centered, first-contact technology support for MPI employees, contractors, and business partners. You'll support a modern Microsoft-centered workplace by resolving incidents and service ...

mpi

Call Center Representative

Los Angeles, CA · On-site

$26/hr

... customer service, promptly and effectively addressing participant concerns and resolving issues with empathy and care. * Demonstrate understanding of MPI policies, processes, and plan knowledge to ...

MPI Systems

Sub Assembly Technician 1

Poughkeepsie, NY · On-site

$22 - $24/hr

MPI drives a LEAN culture, focused on customer service excellence. We do this by working to simplify our processes and driving out waste or non-value-added activities. We value participation at all ...

MPI Systems

Senior Controls Engineer

Poughkeepsie, NY · On-site

$95K - $126K/yr

MPI drives a LEAN culture, focused on customer service excellence. We do this by working to simplify our processes and driving out waste or non‑value‑added activities. We value participation at ...

MPI Systems

Senior Controls Engineer

Poughkeepsie, NY · On-site

$95K - $126K/yr

MPI drives a LEAN culture, focused on customer service excellence. We do this by working to simplify our processes and driving out waste or non-value-added activities. We value participation at all ...

MPI, Inc.

Senior Control Engineer

Poughkeepsie, NY · On-site

$125 - $150/hr

MPI drives a LEAN culture, focused on customer service excellence. We do this by working to simplify our processes and driving out waste or non‑value‑added activities. We value participation at ...

MPI Systems

Senior Controls Engineer

Poughkeepsie, NY · On-site

$95K - $126K/yr

MPI drives a LEAN culture, focused on customer service excellence. We do this by working to simplify our processes and driving out waste or non-value-added activities. We value participation at all ...

mpi

Human Resources Manager

Los Angeles, CA · On-site

High level of customer service skills, diplomacy, and ability to maintain professional working relationships within MPI and other third-party vendors. * Strong analytical skills and attention to ...

MPI, Inc.

Be Seen First

Senior Controls Engineer

Poughkeepsie, NY · On-site

$110K - $140K/yr

MPI also offers state-of-the-art Global Service Support to ensure customer satisfaction.

New

Relocation assistance

McWane, Inc.

MPI Estimator

Birmingham, AL · On-site

Experienced with Customer Relationship Management (CRM) software tools * Detail oriented, adept at ... service member status, marital status, citizenship status (In IL - sex, including same sex ...

MPI, Inc.

Be Seen First

Senior Controls Engineer

Poughkeepsie, NY · On-site

$110K - $140K/yr

MPI also offers state-of-the-art Global Service Support to ensure customer satisfaction.

New

Relocation assistance

McWane, Inc.

MPI Estimator

Birmingham, AL · On-site

Experienced with Customer Relationship Management (CRM) software tools * Detail oriented, adept at ... service member status, marital status, citizenship status (In IL - sex, including same sex ...

McWane, Inc.

MPI Assistant Controller

Birmingham, AL · On-site

... customer-focused package. We offer comprehensive solutions through an experienced team of ... service member status, marital status, citizenship status (In IL - sex, including same sex ...

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Mpi Customer Service information

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How much do mpi customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for mpi customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an MPI Customer Service representative?

An MPI Customer Service Representative works for Manitoba Public Insurance (MPI) and assists customers with their insurance needs, such as processing claims, answering questions about policies, and providing information about driver licensing and vehicle registration. They are responsible for delivering accurate information and excellent service to the public, either in person, over the phone, or online. Their role is crucial in helping customers navigate MPI's products and services efficiently.

What are the key skills and qualifications needed to thrive as an MPI Customer Service representative?

To thrive as an MPI Customer Service Representative, you need strong communication abilities, customer service experience, and a solid understanding of MPI's products and policies, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, data entry systems, and MPI's internal databases is commonly required. Patience, active listening, and problem-solving skills help you handle inquiries effectively and build rapport with clients. These skills ensure efficient issue resolution, customer satisfaction, and uphold MPI's reputation for quality service.

What are the primary challenges faced by MPI Customer Service representatives, and how can applicants prepare to handle them?

MPI Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex customer inquiries, and navigating sensitive situations related to insurance claims. Applicants can prepare by developing strong communication skills, learning to stay calm under pressure, and familiarizing themselves with MPI's policies and procedures. Being adaptable and solution-oriented will help you resolve issues efficiently and provide a positive customer experience, even in stressful situations.

What is the difference between Mpi Customer Service vs Mpi Customer Support?

AspectMpi Customer ServiceMpi Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge may be preferred
Work EnvironmentOffice or call center setting, interacting directly with customersOffice or call center, providing technical or product assistance to customers
Employer & Industry UsageInsurance, healthcare, or government sectorsInsurance, healthcare, or government sectors
Common Search & ComparisonCustomer service roles, client interaction, communication skillsTechnical support, troubleshooting, product assistance

While both roles involve assisting customers, Mpi Customer Service focuses on general client interactions and communication, whereas Mpi Customer Support emphasizes technical assistance and troubleshooting. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What cities are hiring for Mpi Customer Service jobs?

Cities with the most Mpi Customer Service job openings:

What states have the most Mpi Customer Service jobs?

States with the most job openings for Mpi Customer Service jobs include:

What are popular job titles related to Mpi Customer Service jobs?

For Mpi Customer Service jobs, the most frequently searched job titles are:

Mpi Customer Service jobs near you
Infographic showing various Mpi Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Teaneck, NJ • On-site

Michael Page International Inc.
Recruiting and Staffing Services • 5 - 10K employees
Learn more about Michael Page International Inc.external

$23/hr

Other

Posted 5 days ago

Job description

  • Be part of a growing digital transformation in customer payments.
  • Join a collaborative team focused on customer experience excellence.
About Our Client
Our client is a leading organization within the environmental services and infrastructure industry, providing essential solutions to commercial and residential customers across multiple markets. They are investing heavily in digital transformation initiatives to enhance customer experience, simplify payment processes, and improve service delivery.
Job Description
  • Respond to customer inquiries via phone and email regarding invoices, payments, account balances, autopay, and online payment platforms.
  • Assist customers with navigating digital payment tools and completing online payment transactions.
  • Support customers through payment system transitions and explain new processes, tools, and payment options.
  • Investigate billing and payment concerns, providing timely resolutions or appropriate escalations.
  • Partner closely with teams across Customer Experience, Financial Services, Billing, Credit, Sales, and Operations to resolve customer issues.
  • Process customer requests, account updates, payment-related changes, and documentation accurately.
  • Maintain detailed and accurate records of customer interactions, actions taken, and follow-up requirements.
  • Handle complex or sensitive customer situations professionally while focusing on positive outcomes.
  • Identify recurring customer issues and communicate process improvement opportunities to internal stakeholders.
  • Provide support across accounts receivable activities, payment reconciliation, credit-related inquiries, and billing reviews.
  • Adapt to evolving processes, system enhancements, and digital payment initiatives.
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The Successful Applicant
A successful Customer Service Representative should have:
  • Experience in customer service, billing support, accounts receivable, financial services, or a related field.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and conflict-resolution abilities.
  • Experience supporting customers through payment, invoicing, or account-related inquiries.
  • A high level of accuracy and attention to detail when processing transactions and maintaining records.
  • The ability to manage multiple priorities in a fast-paced environment.
  • Strong collaboration skills and the ability to work effectively across multiple departments.
  • Comfort learning new systems, processes, and digital tools.
  • Intermediate proficiency with CRM, billing, payment, or customer service platforms.
What's on Offer
  • Six month contract in Teaneck, NJ.
  • The chance to make a meaningful impact on customer satisfaction and payment experience.
  • $23/hr - 26/hr.

Interested? Apply today.
Contact
Kathryn Mettler
Quote job ref
JN-082026-7090101

Apply