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Motorcycle Service Advisor Jobs in Georgia (NOW HIRING)

Outdoor Network

Customer Service Parts Specialist

Albany, GA · On-site

$15.75 - $20.75/hr

Motorcycle, ATV, and/or Marine outboard mechanics, as well as enthusiasts are encouraged to apply! Requirements * Parts Counter/Advisor experience * Demonstrable mechanical ability * Excellent ...

Outdoor Network

Customer Service Parts Specialist

Albany, GA · On-site

$15.75 - $20.75/hr

Motorcycle, ATV, and/or Marine outboard mechanics, as well as enthusiasts are encouraged to apply! Requirements: * Parts Counter/Advisor experience * Demonstrable mechanical ability * Excellent ...

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All JobsMotorcycle Service Advisor JobsMotorcycle Service Advisor Jobs in Georgia

Motorcycle Service Advisor information

See Georgia salary details

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How much do motorcycle service advisor jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for motorcycle service advisor in Georgia is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $25.19 per hour, depending on experience, location, and employer.

What is the difference between Motorcycle Service Advisor vs Motorcycle Technician?

AspectMotorcycle Service AdvisorMotorcycle Technician
CredentialsCustomer service skills, knowledge of motorcycle maintenance, often certifications in automotive or motorcycle repairTechnical certifications, motorcycle repair licenses, mechanical skills
Work EnvironmentService department, customer interaction, administrative tasksRepair shop, hands-on mechanical work, diagnostic testing
Employer & Industry UsageMotorcycle dealerships, repair shops, service centersMotorcycle repair shops, dealerships, custom shops
Search & Comparison IntentUnderstanding customer-facing roles, service sales, communication skillsTechnical skills, repair expertise, mechanical knowledge

The Motorcycle Service Advisor primarily focuses on customer communication, service sales, and administrative tasks, while the Motorcycle Technician handles hands-on repairs and diagnostics. Both roles are essential in motorcycle service centers but differ in responsibilities and skill sets.

What are the key skills and qualifications needed to thrive as a motorcycle service advisor, and why are they important?

To thrive as a Motorcycle Service Advisor, you need a solid understanding of motorcycle mechanics, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems, service scheduling software, and parts catalog tools is often required. Strong communication, organizational skills, and the ability to build rapport with customers help distinguish top performers in this role. These capabilities are vital to accurately assess service needs, coordinate efficient repairs, and ensure customer satisfaction in a fast-paced service environment.

What is a motorcycle service advisor?

Motorcycle Service Advisors are professionals who act as the main point of contact between motorcycle owners and service technicians at repair shops or dealerships. They assess customer needs, schedule service appointments, explain recommended maintenance or repairs, and provide cost estimates. Their role is crucial in ensuring customer satisfaction, clear communication, and efficient workflow in the service department. Motorcycle Service Advisors also help ensure that all work is performed to industry standards and address any concerns customers may have about their motorcycles.

How does a motorcycle service advisor typically interact with technicians and customers during a service appointment?

A Motorcycle Service Advisor serves as the key communication link between customers and service technicians. They greet customers, listen to their concerns, and translate these issues into clear, actionable tasks for the technicians. Throughout the service process, Advisors update customers on progress, explain technical findings in easy-to-understand language, and review repair recommendations. Effective Advisors foster trust by ensuring customers feel informed and technicians receive precise information, making teamwork and communication essential skills in this role.

What are popular job titles related to Motorcycle Service Advisor jobs in Georgia?

For Motorcycle Service Advisor jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Motorcycle Service Advisor jobs in Georgia look for?

The top searched job categories for Motorcycle Service Advisor jobs in Georgia are:

Motorcycle Service Advisor jobs near you
Infographic showing various Motorcycle Service Advisor job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,547 per year, or $21.9 per hour.

Regional Manager - Northeast Region

Triumph Motorcycles America Ltd.

Atlanta, GA • On-site

Full-time

Posted 2 days ago

New

Job description

PURPOSE OF THE POSITION:

This position is based in the Northeast region of the US, servicing dealers in a combined sales region including New York, Vermont, Connecticut, Rhode Island, New Hampshire, Massachusetts and Maine.

At Triumph we’re driven to create distinctive, cool, authentic and premium motorcycles through bold design, purposeful engineering and a genuine passion for the ride. We strive to create an experience that totally involves the rider and brings out their best, because their passion is our passion. Triumph is the Premium British Lifestyle Motorcycle Brand.

The Regional Manager is responsible for developing and managing long-term relationships with Triumph dealers and key stakeholders. This position is pivotal in developing and supporting dealers to help Triumph to optimize their performance through primary activity in retail and wholesale sales of motorcycles, authentic apparel and accessories, marketing and dealer development activities. Which in turn leads to increasing the lifetime value each customer brings, enhancing the profit per motorcycle, while delivering a premium retail and brand experience.

Reporting to the East US Sales Manager and working as a key member of the sales team, you will be responsible for:

  • Work with dealer partners to plan weekly travel schedule
  • Strategic communication and documentation
  • Monitoring and reporting dealer compliance
  • Specific program approval with region dealers
  • Develop current and future dealer development plans
  • Monitor and report dealer representation with models, apparel and accessory merchandising, reporting and stock turn
  • Communicate and train dealer staff using best practices and proven sales procedures
  • Direct and advise on local marketing and event calendar while focusing on a premium customer experience

MAJOR RESPONSIBILITIES

  • Ability to support a daily mindset of Professional OEM Sales Management with the primary focus on three key areas Retail, Wholesale and Parts, Accessories and Clothing
  • Work in collaboration with region dealers and East US Sales Manager to properly forecast Motorcycle and Parts, Accessories and Clothing retail and wholesale on a weekly and monthly basis
  • Work in collaboration with region dealers and the East US Sales Manager to develop and maintain a profitable, passionate and premium dealer network with exciting customer experience
  • Work in collaboration with key stakeholders to develop and monitor appropriate business plans including providing advice on best practice, improving CSI scores, optimizing dealer marketing plans and activities to attract, win and retain customers
  • Work in collaboration with key stakeholders to enhance the brand proposition and principles including advising on industry best practices from other dealers and seeking support from subsidiary experts
  • Manage/support dealers with minimum product representation, forward orders and stock turns on motorcycles, clothing and accessories
  • Identify gaps in dealer staff knowledge including requisite training and knowledge of all Triumph products, features and benefits
  • Facilitate attendance of sales and product training both formal and online
  • Ensure dealers are appropriately stocked with full range of models including apparel/clothing/accessories required to achieve minimum operating standards and assist in balancing inventory through the transfer of models between dealers
  • Manage the stock and supply of Triumph motorcycles and products to include annual retail and wholesale forecasts for each region dealer, as well as monitoring retail and wholesale performance to meet region/dealer/market needs
  • Monitor individual dealer and region sales/performance to include visit reports, sales figures, market share, dealer stock levels, competitor sales and marketing activities and dealer CSI reports to track progress
  • Develop, mentor and manage a minimum of one passionate Triumph Champion per dealer to maximize both the dealer and Triumphs position within the market as well as the dealership ensuring a premium customer experience
  • Establish and maintain facility “Brand Standards” in each dealership within the region to confirm Triumph as the Premium British Motorcycle Lifestyle Brand

KNOWLEDGE, SKILLS AND ABILITIES

  • Knowledge:
    • Direct motorcycle/powersports market sales history along with a strong understanding of market conditions preferred
  • Skills:
    • Must hold a valid driver’s license with motorcycle endorsements
    • Strong communication (verbal and written) as well as documentation skills
    • Possess strong Microsoft Office, Outlook, Excel, Word, PowerPoint skills
  • Abilities:
    • The successful candidate must live in, or be willing to relocate within the assigned region
    • Ability to travel extensively including overnight stays required to and from dealerships (Travel can include autos/planes/motorcycles); must be available for weekend dealer visits and events

RELATIONSHIPS

  • Internal:
    • RM’s work closely with all other departments in the business
  • External
    • Fosters positive relationships with dealer partners

AUTHORITY

  • This position does not have authority to hire/fire
  • Ability to act independently staying within the guidelines of the Sales Manager, National Sales Manager and GM direction
  • Limited spending authority per budget and DOA guidelines

EDUCATION

  • High School diploma
  • Bachelor’s Degree preferred
  • Five or more years direct field/retail experience (powersports/automotive preferred)

TRAINING

  • Triumph Academy
  • TOL
  • Salesforce
  • One week training at Triumph office in Atlanta
  • Up to one month field training including travel with another RM, supervised dealer visits

PHYSICAL REQUIREMENTS OF THE JOB

  • Majority office work sitting at a desk and travel (via car, plane, etc.)
  • Occasionally required to move motorcycles
  • Occasionally required to move boxes, carrying or with the assistance of a pallet jack for heavier items
  • Occasional outdoor duties at events