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Mortgage Sales Support Specialist Jobs (NOW HIRING)

First Hawaiian Bank is currently seeking a collaborative, customer-focused Residential Sales Support Specialist to join our Mortgage Banking Department team. Compensation: The hourly salary range for ...

The Mortgage Sales Support Manager provides sales and operational support for the mortgage sales team. This role will supervise a small team of Mortgage Loan Originator Assistants (LOAS) and assist ...

Sales Support Specialist

Rosemont, IL · Hybrid

$60K - $70K/yr

Sales Support Specialist Location: Rosemont, IL (Hybrid) Compensation: $60,000-$70,000 Why This Opportunity Stands Out * Growing organization with long-term career advancement opportunities

Sales Support Specialist Location: Franklin Park, IL Salary: $55,000-$70,000 Why Join our Client as a Sales Support Specialist: * Join a growing organization with opportunities for career development.

Mortgage Sales (Paid Training) This is not a passive training program. From day one, you'll be ... Dedicated mentorship and leadership support New Class Starting Soon - Limited Seats Available If ...

Sales Support Specialist

Concord, CA · On-site

$24.50 - $33.25/hr

Sales Support Specialist Retailcloud is a fast growing fintech company in the Concord area with customers from small businesses to 30 plus major league sports teams. If you like a fast paced, goal ...

Sales Support Specialist

Palmetto, FL · On-site

$20.50 - $27.75/hr

Sales Support Specialist ID: 1044 Location: Palmetto, FL Department: Sales Salary Range: N/A More about this job > Description Sales Support Specialist Technical Agriculture Support | Irrigation ...

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Mortgage Sales Support Specialist information

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$13

$25

$33

How much do mortgage sales support specialist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for mortgage sales support specialist in the United States is $25.38, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $29.33 per hour, depending on experience, location, and employer.

What is a mortgage sales support specialist?

A Mortgage Sales Support Specialist assists loan officers and mortgage sales teams by managing administrative tasks and facilitating the mortgage process. They handle documentation, coordinate communication between clients and lenders, and ensure all necessary paperwork is accurate and submitted on time. Their role helps streamline the sales process, improve customer service, and ensure regulatory compliance. They are essential in supporting mortgage professionals and enhancing the overall borrower experience.

What are the key skills and qualifications needed to thrive as a mortgage sales support specialist?

To thrive as a Mortgage Sales Support Specialist, you need a solid understanding of mortgage products, loan processing, and regulatory compliance, often supported by experience in banking or finance. Familiarity with loan origination systems (LOS), customer relationship management (CRM) software, and proficiency in Microsoft Office are typically required. Attention to detail, strong organizational skills, and effective communication help you excel in supporting both clients and loan officers. These skills are vital for ensuring accurate loan processing, timely customer service, and smooth mortgage transactions.

How does a mortgage sales support specialist typically collaborate with loan officers and other departments during the loan process?

Mortgage Sales Support Specialists play a key role in facilitating communication between loan officers, underwriters, and processing teams. They gather and verify client documentation, monitor application statuses, and proactively resolve issues that may delay closing. By ensuring all parties are informed and documentation is complete, they help maintain efficient workflows and a positive customer experience. This collaborative approach is crucial for meeting deadlines and achieving sales targets in a fast-paced environment.

What is the difference between Mortgage Sales Support Specialist vs Mortgage Loan Officer?

AspectMortgage Sales Support SpecialistMortgage Loan Officer
CredentialsTypically requires sales support or administrative experience, sometimes licensing depending on jurisdictionRequires mortgage licensing (e.g., NMLS), sales experience, and often a background in finance or banking
Work EnvironmentSupports loan officers, works in banks, mortgage companies, or financial institutionsDirectly interacts with clients, responsible for originating loans, works in similar environments
Primary ResponsibilitiesAssists with loan processing, prepares documents, coordinates communicationEngages clients, evaluates financial information, approves or recommends loan applications

The Mortgage Sales Support Specialist primarily assists loan officers with administrative and support tasks, while the Mortgage Loan Officer directly interacts with clients to originate loans. Both roles are essential in the mortgage industry but differ in responsibilities and required credentials.

Is mortgage sales support a good career?

Mortgage sales support is a stable career that involves assisting mortgage loan officers with processing applications, managing documentation, and customer communication. It often requires strong organizational skills, knowledge of mortgage processes, and proficiency with CRM or loan origination systems. The role can lead to advancement into sales or underwriting positions within the mortgage industry.

What cities are hiring for Mortgage Sales Support Specialist jobs?

Cities with the most Mortgage Sales Support Specialist job openings:

What states have the most Mortgage Sales Support Specialist jobs?

States with the most job openings for Mortgage Sales Support Specialist jobs include:

Infographic showing various Mortgage Sales Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,784 per year, or $25.4 per hour.

Sales Support Specialist

First Hawaiian, Inc.

Honolulu, HI • On-site

$18 - $22/hr

Full-time

Re-posted 24 days ago


First Hawaiian Bank rating

8.2

Company rating: 8.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

50th of 171 rated banks


Job description


First Hawaiian Bank is currently seeking a collaborative, customer-focused Residential Sales Support Specialist to join our Mortgage Banking Department team.
Compensation:
The hourly salary range for this role is $18.00 - $22.00/hr; commensurate with experience.
The successful candidate will be hired for the level of the position that aligns with their experience.
Work Schedule:
Monday - Friday 8:00AM - 5:00PM (Hours may vary)
Responsibilities
The Residential (RE) Sales Support Specialist ensures Mortgage and HELOC files meet all mandated timing requirements. This role is also responsible for new loan/line file setup to ensure efficient, timely and accurate referral to the processing/underwriting team. The RE Sales Support Specialist will work directly with the Loan Officers (MLO, DMLO, HELO) and customers to procure documents required for the initial loan application.
Qualifications
The ideal candidate will have:
  • High School Diploma or equivalent, or equivalent work experience required
  • Registration as a Mortgage Loan Originator (MLO) through the Nationwide Mortgage Licensing Systems & Registry (NMLS) required within 6 months of employment are required
  • Bachelor's degree in business-related field preferred
  • Coursework relevant to mortgage banking or real estate preferred
  • 1 - 2 years' experience in mortgage banking, Processing or Personal Banking preferred
  • 1 year of experience in a professional environment, successfully meeting critical deadlines, and reviewing and compiling documents are required
  • Excellent communication and pipeline management skills
  • Able to handle confidential matters judiciously
  • Possesses cash flow, analytical, and problem-solving skills
  • Possesses attention to detail with excellent follow-through
  • Able to plan and organize
  • Able to work under pressure with multiple deadlines

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