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Mortgage Operations Manager Jobs in Provo, UT (NOW HIRING)

Guild Mortgage

Transaction Coordinator

Draper, UT · On-site

$32K - $54K/yr

Pricing loan in accordance with Guild's policies and communicating fees to operations team ... Mortgage lending or related field. * Does not require an active MLO licensing. * Ability to manage ...

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All JobsMortgage Operations JobsMortgage Operations Manager JobsMortgage Operations Manager Jobs in Provo, UT

Mortgage Operations Manager information

See Provo, UT salary details

$22.2K

$81.9K

$271K

How much do mortgage operations manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for mortgage operations manager in Provo, UT is $81,893.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $97,400.00 per year, depending on experience, location, and employer.

What does a mortgage operations manager do?

A Mortgage Operations Manager oversees the daily operations of a mortgage department or team, ensuring that loan processing, underwriting, and closing activities are completed efficiently and in compliance with regulations. They manage staff, develop policies and procedures, and work to optimize workflow to provide excellent customer service. This role often involves coordinating with loan officers, underwriters, and other departments to resolve issues and ensure timely closings. Additionally, they monitor performance metrics and implement process improvements to achieve organizational goals.

What does a mortgage operations manager do?

As a mortgage operations manager, you oversee the loan department at a lending institution. In this position, your responsibilities include managing all aspects of the lending process from application to final approval to repayment of the loan. Your duties also include hiring and training employees and ensuring that they provide adequate client services, follow lending regulations, and meet sales goals. A mortgage operations manager sets goals and creates policies and procedures that other members of the department need to follow. You are also responsible for solving any problems that arise during the lending process.

What are the key skills and qualifications needed to thrive as a mortgage operations manager, and why are they important?

To thrive as a Mortgage Operations Manager, you need in-depth knowledge of mortgage lending processes, regulatory compliance, and team leadership, typically backed by a bachelor’s degree in finance or business. Proficiency with loan origination systems (LOS), mortgage software, and industry compliance tools is essential. Strong organizational skills, attention to detail, and effective communication help manage teams and ensure smooth loan processing. These capabilities are crucial for meeting regulatory standards, minimizing risk, and delivering exceptional service to clients and stakeholders.

What are some common challenges faced by mortgage operations managers in maintaining efficient loan processing workflows?

Mortgage Operations Managers often encounter challenges such as balancing high loan volumes with strict regulatory compliance and tight deadlines. They must ensure that their teams maintain accuracy and consistency in documentation while adapting to frequent changes in lending policies. Effective communication and coordination with underwriters, loan officers, and compliance teams are crucial to prevent bottlenecks and keep processes moving smoothly. Implementing technology solutions and ongoing training can help address these challenges and promote workflow efficiency.

What is the difference between Mortgage Operations Manager vs Mortgage Loan Processor?

AspectMortgage Operations ManagerMortgage Loan Processor
Primary RoleOversees mortgage operations, manages teams, ensures compliancePrepares and verifies loan documentation, processes individual mortgage applications
Required SkillsLeadership, compliance knowledge, operational managementAttention to detail, document review, customer service
Work EnvironmentOffice-based, managerial setting within banks or lendersOffice-based, processing departments in mortgage companies
CertificationsOften requires mortgage or financial certifications, managerial experienceMortgage licensing, loan processing certifications often preferred

The Mortgage Operations Manager focuses on overseeing the entire mortgage process and managing teams, while the Mortgage Loan Processor handles the detailed work of preparing and verifying loan documents. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

More about Mortgage Operations Manager jobs

What cities near Provo, UT are hiring for Mortgage Operations Manager jobs?

Cities near Provo, UT with the most Mortgage Operations Manager job openings:

Mortgage Operations Manager jobs near you
Infographic showing various Mortgage Operations Manager job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $81,893 per year, or $39.4 per hour.

Retail Mortgage Lending Operations Manager

Jobtailor

South Jordan, UT • On-site

$90 - $140/hr

Other

Posted 10 days ago

Job description

  • Manage all branch operational activities from loan application through funding
  • Lead and develop branch operations staff including processors, loan assistants, and closing personnel
  • Ensure all loans meet company, investor, agency, state, and federal compliance requirements
  • Monitor loan pipeline to identify bottlenecks and ensure timely closings
  • Establish and monitor operational performance metrics including turn times, pull-through ratios, customer satisfaction, quality control, and productivity
  • Work closely with Loan Officers and Sales Manager to improve workflow, communication, and customer experience
  • Maintain compliance with CFPB, RESPA, TILA, TRID, HMDA, ECOA, Fair Lending, and applicable agency guidelines
  • Participate in recruiting, hiring, coaching, training, and performance management
  • Conduct regular pipeline and production meetings
  • Implement operational improvements and best practices
  • Coordinate with Underwriting, and Compliance teams
  • Assist with branch budgeting, staffing, and expense management
  • Ensure branch readiness for audits and examinations
Requirements
  • 5+ years of mortgage banking operations experience
  • 3+ years in an operations leadership role
  • Thorough knowledge of residential mortgage lending
  • Knowledge of FNMA, FHLMC, FHA, VA, and USDA products
  • Knowledge of TRID, RESPA, HMDA, ECOA, Fair Lending, and CFPB regulations
  • Experience managing loan pipelines
  • Strong leadership, communication, and organizational skills
  • Experience with Encompass, Lending Pad and similar LOS
  • Proficiency with Microsoft Office
Core Competencies

Demonstrates extensive experience in managing mortgage banking operations, ensuring compliance with regulations such as CFPB, RESPA, and TILA, while leading and developing operational staff to enhance productivity and customer satisfaction.

Highest-signal resume keywords
  • Mortgage Banking Operations Experience
  • Operations Leadership
  • Knowledge of TRID Regulations
  • Encompass Proficiency
  • Loan Pipeline Management
ATS Optimization Keywords Hard Skills
  • Residential Mortgage Lending
  • Compliance Knowledge
  • Operational Performance MetricsLoan Application Processing
  • Budgeting and Expense Management
Soft Skills
  • Leadership
  • Communication
  • Organizational Skills
Industry Keywords
  • CFPB
  • RESPA
  • TILA
  • TRID
  • HMDA
  • ECOA
  • Fair Lending
  • FNMA
  • FHLMC
  • FHA
Tools & Technologies
  • Encompass
  • Lending Pad
  • Microsoft Office
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