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Mortgage Operations Manager Jobs in Rhode Island

Citizens

Collateral Fulfillment Manager

Johnston, RI · Hybrid

Strong knowledge of mortgage lending operations, appraisal processes, valuation products, and collateral risk management practices. Demonstrated ability to lead teams in a fast-paced, high-volume ...

Citizens

Collateral Fulfillment Manager

Johnston, RI · Hybrid

Strong knowledge of mortgage lending operations, appraisal processes, valuation products, and collateral risk management practices. Demonstrated ability to lead teams in a fast-paced, high-volume ...

Citizens

Collateral Fulfillment Manager

Johnston, RI · Hybrid

Strong knowledge of mortgage lending operations, appraisal processes, valuation products, and collateral risk management practices. Demonstrated ability to lead teams in a fast-paced, high-volume ...

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All JobsMortgage Operations JobsMortgage Operations Manager JobsMortgage Operations Manager Jobs in Rhode Island

Mortgage Operations Manager information

See Rhode Island salary details

$23K

$84.8K

$280.6K

How much do mortgage operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for mortgage operations manager in Rhode Island is $84,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $100,900.00 per year, depending on experience, location, and employer.

What does a mortgage operations manager do?

A Mortgage Operations Manager oversees the daily operations of a mortgage department or team, ensuring that loan processing, underwriting, and closing activities are completed efficiently and in compliance with regulations. They manage staff, develop policies and procedures, and work to optimize workflow to provide excellent customer service. This role often involves coordinating with loan officers, underwriters, and other departments to resolve issues and ensure timely closings. Additionally, they monitor performance metrics and implement process improvements to achieve organizational goals.

What does a mortgage operations manager do?

As a mortgage operations manager, you oversee the loan department at a lending institution. In this position, your responsibilities include managing all aspects of the lending process from application to final approval to repayment of the loan. Your duties also include hiring and training employees and ensuring that they provide adequate client services, follow lending regulations, and meet sales goals. A mortgage operations manager sets goals and creates policies and procedures that other members of the department need to follow. You are also responsible for solving any problems that arise during the lending process.

What are the key skills and qualifications needed to thrive as a mortgage operations manager, and why are they important?

To thrive as a Mortgage Operations Manager, you need in-depth knowledge of mortgage lending processes, regulatory compliance, and team leadership, typically backed by a bachelor’s degree in finance or business. Proficiency with loan origination systems (LOS), mortgage software, and industry compliance tools is essential. Strong organizational skills, attention to detail, and effective communication help manage teams and ensure smooth loan processing. These capabilities are crucial for meeting regulatory standards, minimizing risk, and delivering exceptional service to clients and stakeholders.

What are some common challenges faced by mortgage operations managers in maintaining efficient loan processing workflows?

Mortgage Operations Managers often encounter challenges such as balancing high loan volumes with strict regulatory compliance and tight deadlines. They must ensure that their teams maintain accuracy and consistency in documentation while adapting to frequent changes in lending policies. Effective communication and coordination with underwriters, loan officers, and compliance teams are crucial to prevent bottlenecks and keep processes moving smoothly. Implementing technology solutions and ongoing training can help address these challenges and promote workflow efficiency.

What is the difference between Mortgage Operations Manager vs Mortgage Loan Processor?

AspectMortgage Operations ManagerMortgage Loan Processor
Primary RoleOversees mortgage operations, manages teams, ensures compliancePrepares and verifies loan documentation, processes individual mortgage applications
Required SkillsLeadership, compliance knowledge, operational managementAttention to detail, document review, customer service
Work EnvironmentOffice-based, managerial setting within banks or lendersOffice-based, processing departments in mortgage companies
CertificationsOften requires mortgage or financial certifications, managerial experienceMortgage licensing, loan processing certifications often preferred

The Mortgage Operations Manager focuses on overseeing the entire mortgage process and managing teams, while the Mortgage Loan Processor handles the detailed work of preparing and verifying loan documents. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

More about Mortgage Operations Manager jobs

What are the most commonly searched types of Mortgage Operations jobs in Rhode Island?

The most popular types of Mortgage Operations jobs in Rhode Island are:

What are popular job titles related to Mortgage Operations Manager jobs in Rhode Island?

For Mortgage Operations Manager jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Mortgage Operations Manager jobs in Rhode Island look for?

The top searched job categories for Mortgage Operations Manager jobs in Rhode Island are:

What cities in Rhode Island are hiring for Mortgage Operations Manager jobs?

Cities in Rhode Island with the most Mortgage Operations Manager job openings:

Mortgage Operations Manager jobs near you
Infographic showing various Mortgage Operations Manager job openings in Rhode Island as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $84,780 per year, or $40.8 per hour.

Mortgage Branch Manager

Mutual of Omaha Mortgage

Providence, RI • On-site

$36K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Job description

Mutual of Omaha is Expanding! Hiring Now For NEW OFFICE!
Calling all Top Producers or Current Branch Managers!
Are you a top producer waiting for your chance to run your own office, or an established Branch Manager looking for stability in uncertain times? Now is the time to make a move - lets talk!
At Mutual of Omaha Mortgage, Branch Managers oversee and serve many duties including: sales, recruiting, administration, staff supervision and client networking. Let us take care of the processing! Branch Managers work strategically with their sales team in collaboration with operations staff; overseeing their branches responsibilities for active production and pipeline management. This position has a $36,000 base salary plus incentive pay.
Branch Managers are in charge of all activities at the branch, adhering to company policies and guidelines, and serve as the liaison to all other divisions of the company and executive leadership team. If you want to work with a winning team and a legendary brand name, this is the place.
Additional Responsibilities Include:
  • Stay current and up to date on all loan program guidelines (FHA, VA, FNMA, FHLMC) and federal and state regulations.
  • Collaborate with corporate management and executive management team to execute company goals and sales
  • Coordinate sales and operations team meetings according to company's objectives and goals
  • Conduct trainings according to industry and company updates
  • Tracking and improving employee performance, including daily pipeline review and management
  • Meet all company sales goals
  • Recruit top mortgage professionals
  • Maintain and develop new marketing strategies
  • Develop and maintain strategic client relationships that are congruent with Mutual of Omaha Mortgage's corporate objectives and goal
  • Calculate, review, and submit employee commission statements and payroll according to accounting and payroll guidelines and deadlines

Requirements:
  • Minimum 2 years recent experience as a Mortgage Branch Manager with proven production history
  • Robust knowledge of FNMA/FHLMC and FHA/VA programs
  • Working knowledge of Encompass and Velocify (Leads 360)

Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include:
  • Paid Sick Time - 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed.
  • 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
  • Multiple PPO Medical Plans, as well as HDHP eligible plan.
  • Dental Coverage
  • Vision Coverage
  • Company Paid Life Insurance
  • Additional Benefits including - Optional Life, FSA, Pet Insurance etc.
  • 401K with a generous employer match
  • Free Legal Services
  • Employee Loan Program

Apply