ZipRecruiter

Log In

1

Mortgage Operations Manager Jobs in Missouri (NOW HIRING)

iQuasar

Mortgage Clerk- Jr.

Saint Louis, MO · On-site

Louis, MO : This roles will provide administrative and clerical support to mortgage operations ... Operate within the LoanServ environment to manage loan-related transactions. LoanServ Processing

Lennar

VP Division Manager

Saint Louis, MO · On-site

VP - Division Manager (Homebuilder Mortgage Operations) ***Position will be onsite in Fayetteville, Arkansas division, this is not a remote opportunity*** ***Relocation assistance provided for ...

Lennar

VP Division Manager

Kansas City, MO · On-site

VP - Division Manager (Homebuilder Mortgage Operations) ***Position will be onsite in Fayetteville, Arkansas division, this is not a remote opportunity*** ***Relocation assistance provided for ...

US Bank

Mortgage Branch Manager

North Kansas City, MO

$49K - $70K/yr

Assists Mortgage Retail Regional Manager in the leadership and management of Mortgage Loan Originators to achieve production goals, operational excellence, growth and profitability of the region.

U.S. Bank

Mortgage Branch Manager

Kansas City, MO · On-site

$49K - $70K/yr

Assists Mortgage Retail Regional Manager in the leadership and management of Mortgage Loan Originators to achieve production goals, operational excellence, growth and profitability of the region.

US Bank

Mortgage Branch Manager

Kansas City, MO

$49K - $70K/yr

Assists Mortgage Retail Regional Manager in the leadership and management of Mortgage Loan Originators to achieve production goals, operational excellence, growth and profitability of the region.

US Bank

Mortgage Branch Manager

North Kansas City, MO · On-site

Assists Mortgage Retail Regional Manager in the leadership and management of Mortgage Loan Originators to achieve production goals, operational excellence, growth and profitability of the region.

US Bank

Mortgage Branch Manager

Kansas City, MO · On-site

Assists Mortgage Retail Regional Manager in the leadership and management of Mortgage Loan Originators to achieve production goals, operational excellence, growth and profitability of the region.

Busey

Mortgage Loan Services Manager

Creve Coeur, MO · On-site

$75K - $115K/yr

Position Summary The Back-office Mortgage Loan Services Manager is responsible for management of ... Loan Operations * Requires a minimum of 5 years leadership experience. Compensation and Benefits ...

next page

Showing results 1-20

All JobsMortgage Operations JobsMortgage Operations Manager JobsMortgage Operations Manager Jobs in Missouri

Mortgage Operations Manager information

See Missouri salary details

$22K

$81.2K

$268.7K

How much do mortgage operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for mortgage operations manager in Missouri is $81,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $96,600.00 per year, depending on experience, location, and employer.

What does a mortgage operations manager do?

A Mortgage Operations Manager oversees the daily operations of a mortgage department or team, ensuring that loan processing, underwriting, and closing activities are completed efficiently and in compliance with regulations. They manage staff, develop policies and procedures, and work to optimize workflow to provide excellent customer service. This role often involves coordinating with loan officers, underwriters, and other departments to resolve issues and ensure timely closings. Additionally, they monitor performance metrics and implement process improvements to achieve organizational goals.

What does a mortgage operations manager do?

As a mortgage operations manager, you oversee the loan department at a lending institution. In this position, your responsibilities include managing all aspects of the lending process from application to final approval to repayment of the loan. Your duties also include hiring and training employees and ensuring that they provide adequate client services, follow lending regulations, and meet sales goals. A mortgage operations manager sets goals and creates policies and procedures that other members of the department need to follow. You are also responsible for solving any problems that arise during the lending process.

What are the key skills and qualifications needed to thrive as a mortgage operations manager, and why are they important?

To thrive as a Mortgage Operations Manager, you need in-depth knowledge of mortgage lending processes, regulatory compliance, and team leadership, typically backed by a bachelor’s degree in finance or business. Proficiency with loan origination systems (LOS), mortgage software, and industry compliance tools is essential. Strong organizational skills, attention to detail, and effective communication help manage teams and ensure smooth loan processing. These capabilities are crucial for meeting regulatory standards, minimizing risk, and delivering exceptional service to clients and stakeholders.

What are some common challenges faced by mortgage operations managers in maintaining efficient loan processing workflows?

Mortgage Operations Managers often encounter challenges such as balancing high loan volumes with strict regulatory compliance and tight deadlines. They must ensure that their teams maintain accuracy and consistency in documentation while adapting to frequent changes in lending policies. Effective communication and coordination with underwriters, loan officers, and compliance teams are crucial to prevent bottlenecks and keep processes moving smoothly. Implementing technology solutions and ongoing training can help address these challenges and promote workflow efficiency.

What is the difference between Mortgage Operations Manager vs Mortgage Loan Processor?

AspectMortgage Operations ManagerMortgage Loan Processor
Primary RoleOversees mortgage operations, manages teams, ensures compliancePrepares and verifies loan documentation, processes individual mortgage applications
Required SkillsLeadership, compliance knowledge, operational managementAttention to detail, document review, customer service
Work EnvironmentOffice-based, managerial setting within banks or lendersOffice-based, processing departments in mortgage companies
CertificationsOften requires mortgage or financial certifications, managerial experienceMortgage licensing, loan processing certifications often preferred

The Mortgage Operations Manager focuses on overseeing the entire mortgage process and managing teams, while the Mortgage Loan Processor handles the detailed work of preparing and verifying loan documents. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

More about Mortgage Operations Manager jobs

What are popular job titles related to Mortgage Operations Manager jobs in Missouri?

For Mortgage Operations Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Mortgage Operations Manager jobs in Missouri look for?

The top searched job categories for Mortgage Operations Manager jobs in Missouri are:

What cities in Missouri are hiring for Mortgage Operations Manager jobs?

Cities in Missouri with the most Mortgage Operations Manager job openings:

Mortgage Operations Manager jobs near you
Infographic showing various Mortgage Operations Manager job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $81,204 per year, or $39 per hour.

VP, Mortgage Operations Manager

North American Savings Bank

Kansas City, MO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Vice President, Mortgage Operations Manager
Our mission is to create exceptional experiences for our customers that help them achieve their dreams, and we seek extraordinary individuals with the talent and passion to help us bring those dreams to life.
Are you looking for a fulfilling career with a dynamic company culture, growth opportunities, and the chance to make a real impact? At North American Savings Bank (NASB), we pride ourselves on delivering top-notch customer service and financial solutions to support our customers achieve their dreams, whether it's buying their first home or planning for retirement. We believe exceptional customer service starts with an outstanding work culture that rewards hard work, provides the right tools for success, and values a healthy, happy team. With over 92 years of success and continued growth, NASB is seeking new team members eager to grow with us!
We are currently looking for a VP of Mortgage Operations to join our Residential Lending team.
Job Summary
The Vice President of Operations is responsible for leading, developing, and executing the mortgage operations strategy to achieve company objectives, drive financial performance, and support scalable growth. This role provides leadership and oversight across Processing, Closing, Underwriting, and Quality Assurance functions, ensuring operational excellence, underwriting consistency, sound credit risk management, and exceptional loan quality.
The successful candidate will foster a data-driven culture by establishing key performance metrics, service level standards, capacity analytics, and operational reporting to drive informed decision-making and continuous improvement. This leader will promote accountability at all levels, optimize pipeline execution, enhance efficiency, strengthen internal controls, and ensure compliance with regulatory and investor requirements.
Additionally, the VP of Operations will develop and mentor operational leadership teams, creating an environment that supports employee engagement, productivity, and professional growth while balancing service, quality, and profitability objectives. The role is expected to identify and implement process improvements, manage revenue and expenses, cultivate strategic vendor and investor relationships, and consistently meet or exceed organizational production and margin goals.
What you can expect to work on
  • Direct and support cross-functional teams in mortgage operations, underwriting, and quality assurance to achieve production, quality, and organizational objectives.
  • Oversee SLA management and capacity planning analytics to enhance operational efficiency, improve processes, and optimize workforce utilization.
  • As needed, partner with the Residential Lending Team to resolve complex scenarios and maintain consistency in file decisions.
  • Collaborate with stakeholders across the organization, including but not limited to, the Chief Operations Officer, Chief Compliance Officer, Chief Credit amp; Investment Officer, and the Residential Loan Servicing Manager to enhance systems, strengthen controls, improve processes, and ensure regulatory compliance.
  • Oversee vendor relationships, including credit agencies, investors, private mortgage insurance providers, loan fee companies, and other strategic business partners.
  • Use underwriting performance, quality-control, and pipeline data to identify training needs, reduce defects, and improve cycle times.
  • Maintain accountability for the operational execution of OCC regulatory expectations and consumer compliance requirements within the mortgage division. Oversee implementation, monitoring, and continuous enhancement of processes, controls, and corrective actions to ensure regulatory compliance and reduce operational risk.
  • Ensure the customer experience and support are sound and effective as we work to meet our clients' expectations.
  • Establish and effectively communicate goals and objectives for the department in alignment with Residential Lending goals.
  • Drives value for the bank by improving service delivery, managing complexity, assessing risk, managing change, and balancing strategy and execution with the desired level of business performance.
  • Identify areas to increase revenue, reduce unnecessary costs, and improve productivity.
  • Effectively manage operational capacity and resource allocation by monitoring pipeline and queue performance, identifying trends and bottlenecks, and implementing solutions that enhance efficiency and service levels.
  • Lead continuous process improvement initiatives focused on increasing operational efficiency, improving quality outcomes, and accelerating the mortgage lifecycle from application through funding.
  • Lead and monitor the operational leadership team's daily pipeline management efforts to ensure efficiency, accountability, and timely loan progression.
  • Work closely with Training and Development leadership to establish performance-based training strategies that strengthen employee effectiveness, improve quality outcomes, and support organizational growth objectives.
  • Provide guidance to both direct and indirect staff, fostering an environment that encourages sound decision-making, employee participation, teamwork, and communication.
  • Build, lead, and develop high-performing teams by effectively delegating responsibilities, fostering accountability, identifying growth opportunities, and maximizing employee potential.
What you offer us
  • Bachelor’s degree in business administration, finance or related field preferred or equivalent years of experience.
  • Minimum of 15+ years of mortgage industry experience required.
  • Past management experience of increasing levels of responsibility required.
  • Mortgage operations and underwriting experience is strongly preferred.
  • Proficiency with Encompass LOS preferred, including pipeline review, workflow management, reporting, and operational follow-up.
  • Seasoned leader with extensive business experience, multi-disciplinary functional expertise, and with a focus on proactive management within the operations group.
  • Current operations management experience with proven ability to multitask, make difficult decisions, and be an instrumental part of the local management team.
  • Demonstrated knowledge of underwriting guidelines, credit risk, collateral review, income and asset validation, compliance expectations, and loan quality standards for conventional and portfolio/non-QM mortgage products strongly preferred.
  • Prior experience leading or directly supporting underwriting teams and serving as an escalation resource for complex loan scenarios strongly preferred.
  • Proficiency with Encompass LOS preferred, including pipeline management, workflow/task monitoring, and operational reporting.
  • Good communication, attention to detail, analytical, computer skills, and the ability to work in a fast-paced deadline-driven environment.
  • Language Skills - Ability to read, analyze, and interpret technical procedures, or governmental regulations. Ability to write business correspondence. Ability to effectively present information to senior leadership and respond to questions from groups of leaders, employees, and customers.
  • Business/Interpersonal Skills – Ability and willingness to make timely decisions, exercising sound and accurate business judgment. Ability to align efforts to business mission and culture and develop strategic initiatives that synch with company strategy. Solid business acumen that exhibits self-motivation and initiative in timely completion of goals and activities, and ability to
  • Planning/Organization – Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans, work independently, and set expectations. Ability to manage projects, multi-task, and meet deadlines.
  • Strong analytical, problem-solving, communication, and change-management skills.
  • Ability to coach operational leaders, support underwriting consistency, and drive accountability across fulfillment teams.
  • Knowledge of FHLMC amp; FNMA guidelines and regulations governing mortgage lending and servicing
  • Knowledge of underwriting best practices, credit policy administration, investor requirements, and loan quality controls.
What we offer you
NASB offers competitive compensation and excellent benefits packages, including:
  • Comprehensive health insurance (medical, dental, and vision coverage)
  • 401(k) retirement plan with a 50% employer match on the first 6% of your contribution
  • Generous paid time off (PTO) including 11 holidays, your birthday, and volunteer time
  • Exclusive mortgage and banking benefits.
  • Employee referral bonuses
  • Internal training and development programs to help reach your career goals.
  • This position will be based out of our NASB Headquarters with flexibility to work from home one to two days per week.
If you have any questions, please contact jobs@nasb.com.
Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position. The employer has the right to revise this job description at any time. North American Savings Bank (NASB) is an Equal Opportunity/Veterans/Disabled employer.

Apply