Kennesaw, GA · On-site
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Familiarity with network monitoring or endpoint management tools. CompTIA Network+ Utilization ...
Quick apply
Kennesaw, GA · On-site
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Familiarity with network monitoring or endpoint management tools. CompTIA Network+ Utilization ...
Kennesaw, GA · On-site
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Familiarity with network monitoring or endpoint management tools. CompTIA Network+ Utilization ...
Kennesaw, GA · On-site
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Familiarity with network monitoring or endpoint management tools. CompTIA Network+ Utilization ...
Seattle, WA · On-site
$63.50 - $84.75/hr
The Cloud Support Engineer is responsible for administration of key SaaS platforms and frontline ... Monitor support queues and respond to Cloud incidents, service requests, and operational ...
Seattle, WA · On-site
$63.50 - $84.75/hr
The Cloud Support Engineer is responsible for administration of key SaaS platforms and frontline ... Monitor support queues and respond to Cloud incidents, service requests, and operational ...
Kennesaw, GA · Hybrid
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Familiarity with network monitoring or endpoint management tools. CompTIA Network+ Utilization ...
Kennesaw, GA · Hybrid
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Familiarity with network monitoring or endpoint management tools. CompTIA Network+ Utilization ...
We're seeking passionate and dedicated engineers to join a team where innovation knows no bounds ... Job responsibilities include, monitoring support quality, ensuring process adherence, identifying ...
We're seeking passionate and dedicated engineers to join a team where innovation knows no bounds ... Job responsibilities include, monitoring support quality, ensuring process adherence, identifying ...
Senior Consultant II) to provide Operations / Construction & Lifecycle Monitoring Support Operations / Technical as part of an as part of an Independent Engineering (IE) Advisory Services | Energy ...
Senior Consultant II) to provide Operations / Construction & Lifecycle Monitoring Support Operations / Technical as part of an as part of an Independent Engineering (IE) Advisory Services | Energy ...
Waco, TX · On-site
Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully ... You're at home in monitoring and observability platforms like Grafana, Honeycomb, and CloudWatch ...
Waco, TX · On-site
Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully ... You're at home in monitoring and observability platforms like Grafana, Honeycomb, and CloudWatch ...
Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully ... You're at home in monitoring and observability platforms like Grafana, Honeycomb, and CloudWatch ...
Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully ... You're at home in monitoring and observability platforms like Grafana, Honeycomb, and CloudWatch ...
Greenville, SC · Remote
$100K/yr
From onboarding new agencies to monitoring connector health and troubleshooting technical issues ... Experience in Technical Support, Support Engineering, Solutions Engineering, Systems Administration ...
Greenville, SC · Remote
$100K/yr
From onboarding new agencies to monitoring connector health and troubleshooting technical issues ... Experience in Technical Support, Support Engineering, Solutions Engineering, Systems Administration ...
Waco, TX · Remote
Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully ... You're at home in monitoring and observability platforms like Grafana, Honeycomb, and CloudWatch ...
Quick apply
Waco, TX · Remote
Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully ... You're at home in monitoring and observability platforms like Grafana, Honeycomb, and CloudWatch ...
Waco, TX · On-site
Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully ... You're at home in monitoring and observability platforms like Grafana, Honeycomb, and CloudWatch ...
Waco, TX · On-site
Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully ... You're at home in monitoring and observability platforms like Grafana, Honeycomb, and CloudWatch ...
Waco, TX · Remote
Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully ... You're at home in monitoring and observability platforms like Grafana, Honeycomb, and CloudWatch ...
Waco, TX · Remote
Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully ... You're at home in monitoring and observability platforms like Grafana, Honeycomb, and CloudWatch ...
Tysons Corner, VA · On-site
Support Engineer * Must work 3-days/week onsite in Rockville, MD or Tysons Corner, VA * ONE 30 ... Logging & Monitoring: Splunk, CloudWatch * Testing: Test automation frameworks, test design ...
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Tysons Corner, VA · On-site
Support Engineer * Must work 3-days/week onsite in Rockville, MD or Tysons Corner, VA * ONE 30 ... Logging & Monitoring: Splunk, CloudWatch * Testing: Test automation frameworks, test design ...
The Technical Support Engineer also documents customer interactions in Salesforce, ensures SLA ... monitoring. * Supporting industrial RTLS use cases such as asset visibility, work-in-progress ...
The Technical Support Engineer also documents customer interactions in Salesforce, ensures SLA ... monitoring. * Supporting industrial RTLS use cases such as asset visibility, work-in-progress ...
Greenville, SC · On-site
$100K/yr
From onboarding new agencies to monitoring connector health and troubleshooting technical issues ... Experience in Technical Support, Support Engineering, Solutions Engineering, Systems Administration ...
Greenville, SC · On-site
$100K/yr
From onboarding new agencies to monitoring connector health and troubleshooting technical issues ... Experience in Technical Support, Support Engineering, Solutions Engineering, Systems Administration ...
Greenville, SC · On-site
From onboarding new agencies to monitoring connector health and troubleshooting technical issues ... Experience in Technical Support, Support Engineering, Solutions Engineering, Systems Administration ...
Greenville, SC · On-site
From onboarding new agencies to monitoring connector health and troubleshooting technical issues ... Experience in Technical Support, Support Engineering, Solutions Engineering, Systems Administration ...
The Technical Support Engineer also documents customer interactions in Salesforce, ensures SLA ... monitoring. * Supporting industrial RTLS use cases such as asset visibility, work-in-progress ...
The Technical Support Engineer also documents customer interactions in Salesforce, ensures SLA ... monitoring. * Supporting industrial RTLS use cases such as asset visibility, work-in-progress ...
Greenville, SC · On-site
$100K/hr
From onboarding new agencies to monitoring connector health and troubleshooting technical issues ... Experience in Technical Support, Support Engineering, Solutions Engineering, Systems Administration ...
Quick apply
Greenville, SC · On-site
$100K/hr
From onboarding new agencies to monitoring connector health and troubleshooting technical issues ... Experience in Technical Support, Support Engineering, Solutions Engineering, Systems Administration ...
Role- Retail Retalix Solution Specialist (L2 Support Engineer) Location- Westlake, Ohio Job type ... Perform application health checks and proactive monitoring. * Support software deployments ...
Quick apply
Role- Retail Retalix Solution Specialist (L2 Support Engineer) Location- Westlake, Ohio Job type ... Perform application health checks and proactive monitoring. * Support software deployments ...
Bellevue, WA · On-site
Netpace Inc is seeking a Support Engineer to ensure project success from planning to closing. The ... Responsibilities : • Monitor technical progress, provide technical report of status, performance ...
Bellevue, WA · On-site
Netpace Inc is seeking a Support Engineer to ensure project success from planning to closing. The ... Responsibilities : • Monitor technical progress, provide technical report of status, performance ...
$16.59 - $21.26
4% of jobs
$21.26 - $25.94
9% of jobs
$29.81 is the 25th percentile. Wages below this are outliers.
$25.94 - $30.62
14% of jobs
$30.62 - $35.29
15% of jobs
The median wage is $37.48 / hr.
$35.29 - $39.97
17% of jobs
$39.97 - $44.65
16% of jobs
$44.78 is the 75th percentile. Wages above this are outliers.
$44.65 - $49.32
9% of jobs
$49.32 - $54
7% of jobs
$54 - $58.68
4% of jobs
$58.68 - $63.35
3% of jobs
$63.35 - $68.03
1% of jobs
$16
$39
$68
Cities with the most Monitoring Support Engineer job openings:
States with the most job openings for Monitoring Support Engineer jobs include:
For Monitoring Support Engineer jobs, the most frequently searched job titles are:
Kennesaw, GA • On-site
$45K - $60K/yr
Full-time
Re-posted 19 days ago
Position Title: Support Engineer
Department: Information Technology
Reports To: Chief Information Officer (CIO)
Location: Acworth, GA (Hybrid/On-site as needed)
Salary Range: $45,000 - 60,000 annually + benefits
Summary
The Support Engineer will serve as the first line of technical support for the organization, ensuring timely and effective resolution of end-user issues. This role is also responsible for contributing to documentation, internal process improvement, and the development of internal support tools that enhance IT service delivery.
Key Responsibilities
Provide Tier 1 support for hardware, software, and network issues across the organization.
Respond to and resolve help desk tickets in a timely and professional manner.
Assist in the configuration and deployment of ManageEngine, NITRO, and Auvik.
Document support procedures, troubleshooting steps, and knowledge base articles.
Collaborate with the Network Engineer and Junior Developer to improve internal IT tools and workflows.
Participate in onboarding and offboarding processes for employees.
Support inventory management and asset tracking for IT equipment.
Preferred Experience
Exposure to ITSM platforms like ManageEngine.
Experience with scripting or automation tools (e.g., PowerShell, Python).
Familiarity with network monitoring or endpoint management tools.
CompTIA Network+
Utilization Breakdown
End-user Support 40%
Documentation 20%
Internal Support Tool Development 20%
Other (training, meetings, etc.) 20%
Performance Evaluation & Incentive Structure
Bonus Potential: Target bonus of up to 10% of base salary, based on quarterly KPI performance and annual evaluation.
Required Skills & Qualifications
2+ years of experience in IT support or help desk roles.
Strong knowledge of Windows and macOS environments, Microsoft 365, and common business applications.
Familiarity with ticketing systems and remote support tools.
Excellent communication and customer service skills.
Ability to document technical processes clearly and concisely.
CompTIA A+
