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Monitoring Centre Agent Jobs (NOW HIRING)

Pearl Interactive Network

Contact Center Agent

$16.75 - $22.50/hr

The Contact Center Agent is responsible for answering inbound calls to support hurricane disaster ... Computer equipment, monitor, and headset provided. Essential Duties and Responsibilities: * Serve ...

AnswerNet

Inbound Call Center Agent

$16/hr

Must be acceptable to have calls monitored and/or recorded, and understanding that agent activity is closely monitored using call center technology to ensure call quality exceeds the client's needs.

AnswerNet

Inbound Call Center Agent

$16/hr

Must be acceptable to have calls monitored and/or recorded, and understanding that agent activity is closely monitored using call center technology to ensure call quality exceeds the client's needs.

Save Mart

Support Center Agent - Modesto, CA

Modesto, CA · On-site

$19.50 - $26/hr

The Support Center Agent's role is to ensure issues are acknowledged and resolved in a timely ... Monitors the Support Desk queue for timely completion of issue tickets, follows up on calls if ...

Golden Nugget

Call Center Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Overview It is the responsibility of the Guest Services Call Center Agent to assist/process any and ... Monitoring all dispatch systems to ensure any pending requests are dispatched out to an active/on ...

Securitas Technology

Call Center Agent

Honolulu, HI · On-site

$14.75 - $19.50/hr

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

Securitas Technology

Call Center Agent

Honolulu, HI · On-site

$14.75 - $19.50/hr

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

Addison Group

Dispatcher Call Center Agent

Dallas, TX · On-site

$21 - $23/hr

Dispatcher / Call Center Agent Location: Dallas, TX Work Schedule: 10-hour shifts, 40-hour week ... Monitor active and emergency service requests to ensure timely action and follow-through.

Auberge Collection

Call Center Agent

Aspen, CO · On-site

$23/hr

Our on property Call Center Agent (PBX Operator) is responsible for being the central hub of ... Monitor busy or unanswered lines, check back with callers on hold to update status and offer to ...

Securitas Technology

Call Center Agent

Honolulu, HI · On-site

$14.75 - $19.50/hr

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

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All JobsMonitoring Centre Agent Jobs

Monitoring Centre Agent information

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$10

$17

$25

How much do monitoring centre agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for monitoring centre agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Monitoring Centre Agent vs Security Guard?

AspectMonitoring Centre AgentSecurity Guard
CredentialsBasic security or monitoring certificationsSecurity license or guard card
Work EnvironmentControl room or monitoring centerPhysical premises, patrols, or site security
Employer & IndustrySecurity companies, alarm monitoring firmsPrivate security firms, corporate or retail sites
Primary RoleMonitor alarms, CCTV, and respond to alerts remotelyPatrol, prevent unauthorized access, and respond physically

Monitoring Centre Agents primarily work in control rooms, focusing on remote monitoring of alarms and surveillance systems. Security Guards operate on-site, providing physical security and patrols. Both roles are essential in security but differ in environment and responsibilities.

What cities are hiring for Monitoring Centre Agent jobs?

Cities with the most Monitoring Centre Agent job openings:

What are popular job titles related to Monitoring Centre Agent jobs?

For Monitoring Centre Agent jobs, the most frequently searched job titles are:

Contact Center Agent

Remote

Pearl Interactive Network
Telecommunications • 201 - 500 employees
Learn more about Pearl Interactive Networkexternal

$16.75 - $22.50/hr

Other

Posted 5 days ago

Pearl Interactive Network rating

5.0

Company rating: 5.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

55th of 72 rated call and contact centers

Job description

Seasonal Contact Center Agents (CCAs)

Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to join our talent community in preparation for future disaster relief efforts. Are you a natural problem solver with a friendly personality? Want to work in a place where your voice is valued and your growth is supported?

We're seeking contact center agents who love helping others, thrive in a team, and want more than just another job. Be the voice that makes a difference!

The Contact Center Agent is responsible for answering inbound calls to support hurricane disaster relief needs.

Operation Hours: 8 am - 8 pm EST Monday - Sunday

Compensation: Hourly rate plus $5.09 per hour contributed to the Safe Harbor Retirement Plan, 100% vested immediately.

Preferred Locations: AL, AR, FL, GA, KY, KS, LA, MO, MS, NC, NM, OH, OK, SC, TN, TX, WV

Technical Equipment and Remote Office Requirements:

  1. Broadband internet connection with a minimum download speed of 25 Mbps and upload speed of 5 Mbps. No Satellite Connections. Test your network at speed.cloudflare.com to verify before you apply. Take a screenshot: After the test is complete and the screen is resized, take a screenshot that shows the results, including the speed scores, the map, and server details. Screenshot must be uploaded under your profile.
  2. Ethernet cable access. Wi-Fi-only connectivity is prohibited.
  3. Private and secure workspace within your home. Away from noise and distractions.
  4. Computer equipment, monitor, and headset provided.

Essential Duties and Responsibilities:

  • Serve as a direct point of contact for individuals registering for disaster assistance.
  • Conduct all calls with patience, tact, and courtesy to determine needs, and provide instructions and/or referrals.
  • Enter information into Windows-based computer database as required, while following instructions and conducting a scripted interview.
  • Provide phone numbers and agency referrals as necessary for applicable secondary support organizations and other assistance.
  • Escalate dissatisfied callers to proper channels.
  • Display excellent communication and customer service skills and exhibit a high level of professionalism in all communications, such as reading, writing, and speaking English fluently.
  • Enter information into Windows-based computer database as required, while following instructions and/or referrals.

Education and/or Work Experience Requirements:

  • High School Diploma or equivalent required
  • Must be a U.S. Citizen
  • Must have at least 6 months of customer service-related experience
  • Basic knowledge Microsoft Office Suite
  • Must have high-speed internet connection

Physical Requirements:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The employee is regularly required to sit for prolonged periods of time. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Pearl management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Background Investigation, Security/EQIP Clearance, Drug Screen and Skills Assessments May Be Required

Pearl Interactive Network, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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