Monday Through Friday Onsite It Support Technician Jobs in Columbia, SC

Salary: $79,600.00 - $111,500.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 60003462
Agency: Educational Television Commission
Division: Engineering
Opening Date: 04/07/2026
Closing Date: 7/7/2026 11:59 PM Eastern
Residency Requirement: No
Class Code:: AM55
Position Number:: 60003096
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: TEC07
Hiring Range - Min.: $79,600.00
Hiring Range - Max.: $111,500.00
Opening Date: 04/07/2026
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: You must apply on-line at www.careers.sc.gov. Follow the status of your application on-line. Please complete the State employment application to include all current and previous work history and education. A resume will not be accepted in lieu of a completed application.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
About Our Agency:
South Carolina ETV (SCETV) is the state's public educational broadcasting network. SCETV amplifies South Carolina voices, provides educational experiences and strengthens communities, while working to create a stronger, more connected and informed South Carolina. SCETV provides national and local content to classrooms via internet services Knowitall.org and PBS Learning Media. SCETV also provides teacher training and re-certification in face-to-face and online settings.
JOB PURPOSE:
Under limited supervision, this position directs and manages ETV's Information Technology(IT) services as it relates to user support services throughout the State. This position will ensure that the agency's technical solutions are supported on both the broadcast side as well as the enterprise IT side. This position will supervise the team responsible for statewide user technical support and internal technical training.
JOB DUTIES:
Manage day-to-day operations of ETV user support to both (internal) agency and state-wide (external) stakeholder user/viewer communities including: Support for ETC technologies pertinent to media systems, technology consulting and integration of ETV technological initiatives into the general user community.
Develop and provide training to help desk support staff, ETV internal employees and user/viewer and education communities
Provide onsite and remote support (when appropriate) to ETV internal agency staff and state-wide user/viewer and education communities
Develops and/or validates policy and process documentation related to user support services.
Perform other duties as required.
Minimum and Additional Requirements
A bachelor's degree in communications, business administration, information technology, mathematics, statistics, management information science or a related field and experience in telecommunications, data processing and/or information technology. Relevant experience may substitute for the bachelor's degree on a year-for-year basis.
Preferred Qualifications
Minimum of 3 years of experience in IT support.
Candidates should have a strong background in managing and delivering tier 1 end-user support.
Additional Comments
Equal Opportunity Statement: SCETV is an equal employment opportunity/affirmative action employing agency. SCETV does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.
Background Check: A pre-employment background check will be conducted, and employment will be contingent on passing the background check. Some positions require a pre-employment drug test. SCETV reserves the right to rescind any employment offer in the event our review of your background develops information, including opinions of previous employer or colleagues that cause us to conclude, at our sole discretion, that you are not suited for the position.
State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, SCETV employees may be required to work in times of an emergency or disaster.
College Transcripts: Applicants indicating college credit or degree(s) on the application are required to provide an official, certified copy of the transcript prior to hiring or within fifteen (15) days of hire. Failure to provide official transcripts may lead to disciplinary action up to and including termination.
Driving Record: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
Supplemental Questions: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
Alternative Work Schedules: Alternative Work Schedules are available after one (1) year of employment.
Remote Work: The option to work partially remote is available after one (1) year of employment if you are new to state government.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed to determine if an applicant has met the qualifications for the position. I have read and acknowledge the above statement.

• Yes
• No

02
How did you find out about this position?

• College Recruitment
• SC Department of Employment and Workforce
• Job Fair
• Internal Posting
• Media
• SC ETV Web Site
• State Web Site-careers.sc.gov
• Other

03
Are you currently or have you previously been employed with SC Educational Television and Public Radio?

• Yes
• No

04
If you answered "Yes" to the previous question, please indicate your status (full-time, part-time, temporary, contractor, staffing agency employee, etc.)
05
Do you have a bachelor's degree in communications, business administration, information technology, mathematics, statistics, management information science or a related field and experience in telecommunications, data processing and/or information technology? Or at least 4 years of work experience in any of those fields?

• Yes
• No

06
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. I have read and acknowledge the above statement.

• Yes
• No

07
Briefly describe your experience managing an IT or helpdesk team.
08
What interests you about supporting IT operations in a media or broadcasting environment?
09
What helpdesk or IT service management tools have you used, and at what level of responsibility?
Required Question