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Monday Through Friday Onsite It Support Technician Jobs in Missouri

Benefits | CoxHealth The IT Field Support Technician provides technical support for end user hardware and software needs, including project-based support onsite. The position provides routine ...

IT SupportWe are seeking a technically skilled IT Support with strong problem‑solving abilities to join our team. In this role, you will serve as the primary point of contact for user‑level ...

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Monday Through Friday Onsite It Support Technician information

What is the difference between Monday Through Friday Onsite It Support Technician vs Help Desk Technician?

AspectMonday Through Friday Onsite It Support TechnicianHelp Desk Technician
Work EnvironmentOnsite, in-office support primarily during weekdaysRemote or on-site, often with shift flexibility
CertificationsCompTIA A+, Network+ often requiredCompTIA A+, Help Desk certifications common
Job FocusHardware, network troubleshooting, onsite supportSoftware issues, user support, remote troubleshooting
Industry UsageIT support departments in various industriesCustomer service, technical support centers

While both roles involve technical support, the Monday Through Friday Onsite It Support Technician primarily provides hardware and network support onsite during standard weekdays, whereas the Help Desk Technician often handles remote user issues and may have flexible hours. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the most commonly searched types of Onsite It Support Technician jobs in Missouri? The most popular types of Onsite It Support Technician jobs in Missouri are:
What cities in Missouri are hiring for Monday Through Friday Onsite It Support Technician jobs? Cities in Missouri with the most Monday Through Friday Onsite It Support Technician job openings:
IT Support Technician | Network Solutions

IT Support Technician | Network Solutions

CBIZ, Inc.

Maryland Heights, MO • On-site

$20.75 - $28.50/hr

Full-time

Posted 4 days ago


CBIZ rating

7.9

Company rating: 7.9 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

11th of 17 rated bookkeepers and accountants


Job description

Job Description
#LI-DNI
Responsibilities
About the Role
We are looking for a dedicated IT Support Technician to join our team on a project basis with no set end date. This role is directly tied to the duration of a specific project, with the possibility of transitioning to future projects based on business needs and individual performance. However, continued employment beyond the current project is not guaranteed.
Essential Functions and Primary Duties
  • Provides professional customer service and remote technical support via phone, email, or messaging application for end users, field technicians, and home office and management staff.
  • Assists with the installation, provisioning and maintenance of network equipment including routers, switches, managed power devices, and access points.
  • Assists with the installation, provisioning, configuration and maintenance of network connected VOIP phone systems.
  • Follows documented processes to ensure proper functionality and accurate data.
  • Troubleshoots and resolves connectivity and performance issues with broadband circuits including Fiber, Cable, DIA, and Cellular.
  • Troubleshoots and resolves issues with PC hardware, software, peripherals, networked printers and all related cables and terminations.
  • Assists field service technicians with complete branch office installations and moves.
  • Resolves issues or follows proper escalation procedures to ensure issues are resolved in a timely manner.
  • Opens and manages tickets for issues and provides regular detailed updates.
  • Conduct root cause analysis for recurring issues to prevent future incidents.
  • Works with hardware owners and project managers to develop and maintain training materials and documentation for field technicians, end users, and internal department use.
  • Serves as a liaison between technical teams and business stakeholders.
  • Provides remote training for end users and field technicians on new equipment, processes, and services.
  • Provides in-person training on all equipment and documented processes for new hires.
  • Assumes responsibility for related project work and duties as required or assigned.

Qualifications
Minimum Qualifications
  • Associates degree from an accredited college or technical school
  • Two to five years of prior job-related experience
  • Excellent communication, public relations, technical, and troubleshooting skills
  • Able to use general office equipment
  • Experience with incident tracking software, and the Microsoft Office Suite

About Us
CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.
CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.

What CBIZ employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


CBIZ logo

About CBIZ

Sourced by ZipRecruiter

With over 100 offices and nearly 6,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.

Industry

Business management consulting

Company size

5,001 - 10,000 Employees

Headquarters location

Cleveland, OH, US

Year founded

1987