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Modernization Project Manager Jobs in Des Moines, IA

Eightelevengroup

Project Manager V

Des Moines, IA · On-site

$94.71/hr

Senior Project Manager, Contact Center Modernization Location: Hybrid, Charlotte, NC or Des Moines, IA Contract: 12-month W2 contract, 40 hours/week, weekly pay Pay Rate: $68.75/hr Desired Start Date ...

Strata Information Group

Project Manager

Des Moines, IA · Remote

$90K - $115K/yr

... modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a ... Position Overview Imagine shaping the future of higher education with your project management ...

Dymin Systems

IT Project Engineer

Urbandale, IA · On-site

$75K - $85K/yr

Lead the onboarding of new managed services clients. * Assess existing client environments and ... and modernization projects. Documentation & Knowledge Transfer * Create and maintain detailed ...

Dymin Systems

IT Project Engineer

Urbandale, IA · On-site

Lead the onboarding of new managed services clients. * Assess existing client environments and ... and modernization projects. Documentation & Knowledge Transfer * Create and maintain detailed ...

Dymin Systems

IT Project Engineer

Urbandale, IA · On-site

$70 - $100/hr

Lead the onboarding of new managed services clients. * Assess existing client environments and ... and modernization projects. Documentation & Knowledge Transfer * Create and maintain detailed ...

Dymin Systems

IT Project Engineer

Urbandale, IA · On-site

$75K - $85K/yr

Lead the onboarding of new managed services clients. * Assess existing client environments and ... and modernization projects. Documentation & Knowledge Transfer * Create and maintain detailed ...

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All JobsModernization Project JobsModernization Project Manager JobsModernization Project Manager Jobs in Des Moines, IA

Modernization Project Manager information

See Des Moines, IA salary details

$37.6K

$100.2K

$158.1K

How much do modernization project manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for modernization project manager in Des Moines, IA is $100,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,600.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a modernization project manager do?

A Modernization Project Manager oversees projects that update or improve existing systems, processes, or infrastructure within an organization. They are responsible for planning, executing, and delivering modernization initiatives such as upgrading technology, renovating facilities, or streamlining workflows. This role involves coordinating teams, managing budgets and timelines, and ensuring that changes align with the company’s strategic goals. Their work helps organizations stay competitive and efficient in a rapidly changing environment.

How does a modernization project manager typically coordinate with cross-functional teams during large-scale upgrade projects?

As a Modernization Project Manager, you will regularly collaborate with cross-functional teams such as IT, engineering, operations, and external vendors to ensure successful project execution. This often involves leading meetings to align on project goals, managing timelines, and resolving potential conflicts between departments. Effective communication and stakeholder management are crucial, as you’ll need to translate technical requirements into actionable tasks for each team while keeping everyone informed of progress and changes. Building strong relationships and fostering a collaborative environment can significantly enhance project outcomes.

What are the key skills and qualifications needed to thrive as a modernization project manager, and why are they important?

To thrive as a Modernization Project Manager, you need expertise in project management methodologies, change management, and a relevant degree such as business, engineering, or IT. Familiarity with tools like Microsoft Project, Agile software, ERP systems, and certifications such as PMP or PRINCE2 are typically required. Strong leadership, communication, and problem-solving skills help you manage cross-functional teams and navigate organizational change. These capabilities are vital for delivering projects on time and within scope while ensuring stakeholder alignment and sustainable transformation.

What is the difference between Modernization Project Manager vs IT Project Manager?

AspectModernization Project ManagerIT Project Manager
CredentialsPMI PMP, Agile certificationsPMI PMP, Scrum Master
Work EnvironmentOversees technology upgrades, system updatesManages IT projects across various tech domains
Industry UsageConstruction, manufacturing, government modernizationSoftware, hardware, network projects
Search & ComparisonOften compared for tech upgrade projectsCommonly searched alongside modernization roles

The Modernization Project Manager focuses on upgrading and transforming existing systems or infrastructure, often in industries like manufacturing or government. The IT Project Manager handles a broader range of technology projects, including software development and IT infrastructure. While both roles require project management certifications and involve managing technology projects, the Modernization Project Manager specializes in modernization initiatives, whereas the IT Project Manager covers diverse IT projects across sectors.

What are popular job titles related to Modernization Project Manager jobs in Des Moines, IA?

For Modernization Project Manager jobs in Des Moines, IA, the most frequently searched job titles are:

What job categories do people searching Modernization Project Manager jobs in Des Moines, IA look for?

The top searched job categories for Modernization Project Manager jobs in Des Moines, IA are:

What cities near Des Moines, IA are hiring for Modernization Project Manager jobs?

Cities near Des Moines, IA with the most Modernization Project Manager job openings:

Modernization Project Manager jobs near you

Project Manager V

Eightelevengroup

Des Moines, IA • On-site

$94.71/hr

Other

Posted 4 days ago

Key responsibilities

  • Lead end-to-end delivery of wave-based migrations from discovery and planning through deployment and post-launch support

  • Partner with business leaders, contact center teams, technology partners, and operations stakeholders to ensure successful migration execution and adoption

  • Manage project timelines, risks, dependencies, readiness activities, stakeholder communication, and delivery milestones

Job description

Senior Project Manager, Contact Center Modernization

Location: Hybrid, Charlotte, NC or Des Moines, IA

Contract: 12-month W2 contract, 40 hours/week, weekly pay

Pay Rate: $68.75/hr

Desired Start Date: 7/18/2025

Interview Process: One 30-minute Microsoft Teams interview, with possible second round

Calculated Hire is hiring a Senior Project Manager to support a high-priority Contact Center Modernization initiative with a Fortune 100 financial services client. This is a large-scale, multi-year program focused on consolidating contact center applications and transitioning customer-facing agents onto a modern cloud platform by the end of 2027.

Job Description

The Senior Project Manager will lead wave-based migrations across a complex enterprise contact center modernization program. This person will partner closely with business unit leaders, contact center stakeholders, technology teams, and other project managers to drive migration planning, deployment readiness, execution, and adoption.

This role requires someone who can operate in a high-visibility environment, manage shifting priorities, influence stakeholders, and keep complex delivery work moving across multiple groups. The team needs a hands‑on senior PM who can own outcomes, manage risks and dependencies, and support successful migrations across agent-facing platforms and contact center operations.

Responsibilities
  • Lead end-to-end delivery of wave-based migrations from discovery and planning through deployment and post-launch support
  • Partner with business leaders, contact center teams, technology partners, and operations stakeholders to ensure successful migration execution and adoption
  • Manage project timelines, risks, dependencies, readiness activities, stakeholder communication, and delivery milestones
  • Support migration planning for contact center applications, customer service platforms, agent-facing tools, and cloud-based contact center solutions
  • Influence executive and business stakeholders to prioritize migration activities and support change adoption
  • Coordinate with a broader program team to align workstreams, share learnings, and maintain consistency across the initiative
  • Drive change management and delivery strategies specific to contact center operations and cloud platform transitions
  • Support critical migration phases that may require overtime or onsite command center presence
  • Track progress, communicate updates, and elevate issues impacting delivery, readiness, or business adoption
  • Oversee coordination related to technologies such as IVR systems, telephony, agent scheduling/workforce management tools, and other agent‑impacting platforms
Required Skills
  • Senior-level project management experience in complex enterprise environments
  • Experience leading large-scale transformation, modernization, migration, or change delivery initiatives
  • Strong understanding of contact center operations, customer service environments, or agent-facing technology platforms
  • Experience managing projects using both Waterfall and Agile methodologies
  • Ability to manage risks, issues, dependencies, timelines, stakeholder communication, and executive-level reporting
  • Strong change management and business readiness experience
  • Ability to influence cross-functional stakeholders and drive alignment across business, operations, and technology teams
  • Comfort working in a fast-paced, high-visibility program with shifting priorities
  • Strong communication, organization, and follow-through
Required Qualifications
  • 8+ years of project management, program management, change delivery, or transformation experience
  • Experience within financial services, banking, consumer banking, or another highly regulated enterprise environment
  • Experience supporting contact center operations, customer service platforms, cloud migrations, enterprise technology migrations, or application consolidation efforts
  • Ability to work hybrid 3 days onsite in Charlotte, NC or Des Moines, IA
  • Flexibility for occasional overtime or onsite command center support during critical migration phases
Desired Skills
  • Experience with contact center modernization or cloud contact center platforms
  • Exposure to CCaaS, IVR, telephony, agent desktop, workforce management, agent scheduling, or routing technologies
  • Experience with platforms such as Genesys, NICE CXone, Five9, Amazon Connect, Avaya, Cisco, or similar contact center tools
  • Experience with Monday.com or similar project management tools
  • Experience supporting cloud platform migrations impacting customer-facing agents
  • Prior Fortune 100, large bank, or financial services experience

This role sits within one of the client’s most strategic modernization efforts and will support the migration of contact center applications and customer-facing agent populations to a modern cloud-based platform.

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