Model Home Representative Jobs in Minnesota (NOW HIRING)

Creative Custom Homes is seeking a motivated, relationship-driven sales professional with strong project management and team leadership experience to grow our custom home sales business through both community-based opportunities and On Your Lot (OYL) sales. The ideal candidate does not need prior new-home sales experience but should have a proven ability to build relationships, manage a consultative sales process, coordinate multiple moving parts, and lead customers and internal teams toward a successful outcome. This individual will serve as a trusted representative of Creative Custom Homes, helping prospective buyers understand the custom homebuilding process, identify their needs and priorities, explore floor plans, homesites, and design possibilities, and confidently move from initial conversation through purchase agreement and closing. Experience managing projects, leading teams, coordinating contractors or vendors, or working in a complex sales environment is highly valuable. We are looking for someone who is organized, proactive, personable, and comfortable owning the customer relationship while managing timelines, expectations, and details. The right candidate will have the sales ability to create excitement and earn trust, the leadership skills to coordinate people and projects, and the initiative to develop both community and On Your Lot opportunities-with the potential to grow into a key sales leader for Creative Custom Homes.
Duties and Responsibilities
• Welcome and engage prospective buyers visiting the community, model home, open houses, and scheduled appointments.
• Qualify prospects by understanding lifestyle needs, desired home features, budget, timing, financing status, and community or on your lot preferences.
• Present Creative Custom Homes' value proposition, craftsmanship, design flexibility, customer experience, community and on your lot advantages in a compelling and professional manner.
• Tour buyers through available open build land, model home(s), available homesites, inventory homes, and community amenities while clearly explaining floor plans, design options, construction features, and lot considerations.
• Maintain strong knowledge of assigned community pricing, homesite availability, included features, upgrades, incentives, timelines, HOA details, and competitive market activity.
• Maintain a strong knowledge of building on customer owned land.
• Guide buyers through the initial sales process, including reservation, purchase agreement preparation, deposit collection, financing requirements, and next-step expectations.
• Proactively follow up with leads, past visitors, agents, and referral sources to drive traffic, convert prospects, and meet or exceed community and on your lot sales.
• Use the company CRM consistently to document leads, update buyer status, schedule follow-up activities, and maintain accurate sales pipeline reporting.
• Coordinate with internal teams including sales leadership, design, estimating, construction, purchasing, marketing, and closing teams to support a smooth buyer experience.
• Partner with marketing and sales leadership to plan, promote, and host community events, broker previews, open houses, and buyer engagement opportunities.
• Keep the model home and sales office clean, organized, welcoming, stocked with current materials, and reflective of the Creative Custom Homes brand.
• Communicate clearly, promptly, and professionally with buyers, agents, lenders, title partners, and internal stakeholders.
Requirements
Education and Experience
• Minimum of 1-2 years of sales experience required; new home sales, real estate, design, construction project management, or construction-related sales experience preferred.
• Active real estate license in the applicable state required, or ability to obtain within the timeframe established by the company.
• Bachelor's degree preferred, or equivalent combination of education and relevant experience.
• Experience using CRM tools, Microsoft Outlook, Word, Excel, Bluebeam, and other sales or reporting systems preferred.
• Ability to work weekends, model home hours, community events, and occasional evenings as needed.
Key Competencies
• Customer-focused, relationship-driven approach to sales.
• Strong communication, presentation, listening, and follow-up skills.
• Ability to create urgency, ask effective closing questions, and guide buyers toward confident decisions.
• Organized and detail-oriented with the ability to manage multiple prospects, agreements, deadlines, and buyer expectations.
• Professional presence and commitment to representing Creative Custom Homes with integrity and enthusiasm.
Work Environment and Schedule
This role will be primarily based out of the Creative Custom Homes corporate office, with time spent at an assigned model home when available. The New Home Sales Specialist will maintain a professional and welcoming presence at both locations, meet with prospective buyers by appointment, host customer meetings and events, and serve as a key point of contact throughout the sales process. Regular weekend availability may be required when the model home is open, along with local travel as needed to tour homesites, meet with customers, visit projects, and stay informed on market activity and competing communities.
Disclaimer: This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee performing this role. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.