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Mod Op Jobs in Pennsylvania (NOW HIRING)

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Mod Op information

What does a Mod Op do?

A Mod Op, short for Mod Operations or Moderation Operator, is responsible for monitoring and managing online communities, forums, or social media platforms to ensure that interactions adhere to community guidelines and policies. Their duties include reviewing user-generated content, removing inappropriate posts, responding to user reports, and sometimes engaging with the community to foster a positive environment. Mod Ops play a crucial role in maintaining the safety and quality of online spaces by preventing spam, harassment, and other violations.

What are the key skills and qualifications needed to thrive as a Mod Op, and why are they important?

To thrive as a Marketing Operations Specialist, you need strong analytical skills, knowledge of marketing principles, and experience with data management—often backed by a degree in marketing, business, or a related field. Familiarity with marketing automation platforms (like HubSpot or Marketo), CRM systems (such as Salesforce), and data analytics tools is typically required. Attention to detail, problem-solving ability, and effective communication are standout soft skills in this role. These competencies are crucial for optimizing marketing processes, ensuring data accuracy, and driving successful, measurable campaigns.

How does a Mod Op collaborate with cross-functional teams to deliver marketing campaigns?

As a Mod Op, you’ll frequently work alongside creative, strategy, and technical teams to ensure marketing campaigns are integrated and effective. This involves participating in brainstorming sessions, aligning on project goals, coordinating schedules, and providing regular updates to keep everyone on track. Strong communication and project management skills are essential, as you’ll be the bridge between different departments, ensuring that creative vision and client objectives are met. Collaboration is key, and you’ll often act as a liaison to resolve challenges and keep campaigns progressing smoothly.

What is the difference between Mod Op vs Graphic Designer?

AspectMod OpGraphic Designer
Required CredentialsTypically a degree in marketing, advertising, or related field; some certifications in digital marketingDegree in graphic design, visual arts, or related field; portfolio required
Work EnvironmentAgency or in-house marketing teams, often collaborative and fast-pacedDesign studios, advertising agencies, or freelance settings, creative and visual-focused
Industry UsageCommon in marketing, advertising, and media industriesPrevalent in advertising, publishing, branding, and digital media

Mod Op and Graphic Designer roles often overlap in creative projects, but Mod Op focuses more on marketing strategy and campaign execution, while Graphic Designers specialize in visual content creation. Both roles require creative skills, but their core responsibilities and work environments differ.

What are popular job titles related to Mod Op jobs in Pennsylvania?

For Mod Op jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Mod Op jobs in Pennsylvania look for?

The top searched job categories for Mod Op jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Mod Op jobs?

Cities in Pennsylvania with the most Mod Op job openings:

Mod Op jobs near you
Infographic showing various Mod Op job openings in Pennsylvania as of August 2026, with employment types broken down into 1% Internship, 2% As Needed, 76% Full Time, 13% Part Time, 1% Temporary, and 7% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Cooperator - $19.45/hr

Pittsburgh, PA • On-site

East End Food Cooperative Inc.
See more jobs at East End Food Cooperative Inc.external

$19.45/hr

Full-time

Posted 28 days ago

Job description

Description

Purpose

To provide flexibility and support to the Front End and Grocery departments, with a focus on Cashier, Customer Service Representative and Stocker job responsibilities. To provide prompt, friendly, helpful customer service.


Responsibilities

I. General

  • Follow the Core Values as defined by EEFC's Core Value statement.
  • Provide exemplary customer service to both customers and staff.
  • Accurately communicate what the Co-op is and the process for becoming a member.
  • Familiarity with store layout, products, and services.
  • Familiarity and understanding of emergency procedures.
  • Stay up to date with current storewide and departmental communications, policies, notices, and logs.
  • Abide by Co-op policies as delineated in the Employee Handbook.
  • Willingness and ability to learn to meet the changing needs and requirements of the job.

II. Departmental - Front End

  • Check out and bag customer purchases quickly, accurately, and with exceptional customer service
  • Answer and route phone calls, take messages as needed
  • Actively Participate in e-commerce order fulfillment process: accurately pick fresh quality products with exceptional customer service
  • Explain benefits and privileges of membership program.
  • Maintain excellent rapport with all EEFC co-workers.
  • Provide additional support and be proactive in seeking out or asking for tasks to be completed that day.
  • Perform other tasks assigned by FEM or MOD.

III. Departmental - Grocery

  • Stock displays fully without overcrowding. Align product with POS shelf tags, following all POS guidelines.
  • Front and face items on shelves.
  • Rotate older stock to front of shelf to make space for new stock.
  • Keep back stock organized and properly labeled according to departmental guidelines.
  • Check deliveries to verify piece count and for damage. Notify buyer and Grocery Receiver of discrepancies.
  • Keep shelves, coolers, bulk bins, and back stock in clean, orderly condition. Dust and clean shelves and product when stocking.
  • Prepare and safely maintain storage areas for incoming deliveries.
  • Help with unloading and receiving deliveries.
  • Participate in periodic inventory counts.
  • Remove trash promptly. Sweep and mop floor.
  • Assist customers with product questions, in prompt, friendly, courteous manner and refer them to other staff when necessary.
  • Use equipment safely. Monitor cooler and freezer temperatures. Advise Receiver or Manager of equipment problems.
  • Perform other tasks assigned by supervisor or manager.


Requirements

Required Skills and Qualifications:

  • Previous retail experience
  • Must enjoy interacting with and serving the public.
  • Must have a friendly and outgoing personality and a positive attitude.
  • Professional appearance and behavior.
  • Organized and methodical in action.
  • Excellent communication skills.
  • Excellent trouble shooting skills. Logical problem solving skills.
  • Accuracy and attention to detail.
  • Ability to handle multiple demands and to stay calm.
  • Ability to take direction and follow a checklist.
  • Ability to produce quality work within the established deadlines.
  • The ability to learn the computer Point of Sale system on the register.
  • The ability to be reliable for regular scheduled shift work.
  • Willingness to work weekends and holidays.
  • Proven to follow through on commitments, prioritize and reprioritize as necessary
  • Flexibility of schedule to adapt and respond to the ebb and flow of business at the co-op
  • The ability to work in close quarters in a fast-paced environment which may include exposure to noisy, wet, humid, cold, or hot conditions.
  • General mobility requirements include the ability to: stand for several hours at a time; lift up to 50 lbs.; push, pull, reach, twist, turn, squat, and bend; do repetitive motions; visually read a computer screen for long periods of time; climb a ladder.


Desired Skills and Qualifications:

  • At least 2 years of experience serving the public.
  • Familiarity with natural foods.
  • Cash handling experience.
  • Previous receiving experience.
  • Experience with digital receiving methods.
  • Experience with food cooperatives.
  • Familiarity with organic and non-GMO products.


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