ZipRecruiter

Log In

1

Mobile Technical Support Jobs in Georgia (NOW HIRING)

W.W.Williams Company

Technical Field Support

Atlanta, GA

$32K - $40K/yr

The Technical Field Support role will provide internal and external product and technical support for a specific power generation, HVAC mobile equipment,heavy-duty diesel product line, or other OEM ...

W.W.Williams Company

Technical Field Support

Atlanta, GA · On-site

$32K - $40K/yr

The Technical Field Support role will provide internal and external product and technical support for a specific power generation, HVAC mobile equipment, heavy-duty diesel product line, or other OEM ...

Pratt Industries

IT Technical Support - Tier 1

Conyers, GA · On-site

$18.75 - $25.50/hr

... mobile devices, printers, servers, and related IT equipment. Tasks include end-user support ... Provide technical assistance and support for incoming work orders and computer systems, software ...

Pratt Industries

IT Technical Support - Tier 1

Conyers, GA · On-site

$18.75 - $25.50/hr

... mobile devices, printers, servers, and related IT equipment. Tasks include end-user support ... Provide technical assistance and support for incoming work orders and computer systems, software ...

Pratt Industries

IT Technical Support - Tier 1

Conyers, GA · On-site

$18.75 - $25.50/hr

... mobile devices, printers, servers, and related IT equipment. Tasks include end-user support ... Provide technical assistance and support for incoming work orders and computer systems, software ...

TSMG Holding

Technical Field Specialist

Atlanta, GA · On-site

Required : • Bachelor's degree, or 2-3 years of hands-on technical support/testing experience • At least 1 year of QA testing or support experience with mobile apps/devices • Proficiency in ...

TSMG Holding

Technical Field Specialist

Augusta, GA · On-site

Required : • Bachelor's degree, or 2-3 years of hands-on technical support/testing experience • At least 1 year of QA testing or support experience with mobile apps/devices • Proficiency in ...

TSMG Holding

Technical Field Specialist

Augusta, GA · On-site

Required : • Bachelor's degree, or 2-3 years of hands-on technical support/testing experience • At least 1 year of QA testing or support experience with mobile apps/devices • Proficiency in ...

TSMG Holding

Technical Field Specialist

Atlanta, GA · On-site

Required : • Bachelor's degree, or 2-3 years of hands-on technical support/testing experience • At least 1 year of QA testing or support experience with mobile apps/devices • Proficiency in ...

E-Solutions

Executive Support Windows

Atlanta, GA · On-site

$36K - $45K/yr

... mobile devices, and AV/conferencing systems. * Act as the escalation point for complex or sensitive support issues involving executive stakeholders. * Provide hands-on technical oversight of vendor ...

Jobtailor

PC Applications Specialist I

Roswell, GA · On-site

* Provide desktop solutions and advanced technical support for applications, systems, software, hardware, mobile devices, audio/visual equipment, and networking * Provide on-site and remote end-user ...

previous pagenext page

Showing results 21-40

All JobsMobile Technical Support JobsMobile Technical Support Jobs in Georgia

Mobile Technical Support information

What is mobile technical support?

Mobile Technical Support refers to professionals who assist users in troubleshooting, maintaining, and optimizing mobile devices such as smartphones and tablets. They help resolve issues related to hardware, software, connectivity, and mobile applications. These specialists may work with individual customers or within organizations to ensure mobile devices operate efficiently and securely. Their responsibilities often include device setup, diagnosing problems, performing updates, and recommending solutions.

What are the key skills and qualifications needed to thrive as a mobile technical support specialist?

To thrive as a Mobile Technical Support specialist, you need strong troubleshooting abilities, knowledge of mobile operating systems (iOS, Android), and typically a background in IT or a related field. Familiarity with ticketing systems, mobile device management (MDM) tools, and diagnostic software is often required. Excellent communication, patience, and problem-solving skills help you support users effectively and resolve issues efficiently. These skills are essential for quickly diagnosing problems, ensuring user satisfaction, and minimizing device downtime.

What are some common challenges faced by mobile technical support professionals, and how can they be addressed?

Mobile Technical Support professionals often encounter challenges such as troubleshooting diverse device models, keeping up with frequent software updates, and handling a high volume of support requests. Addressing these challenges requires staying current with industry trends, maintaining a comprehensive knowledge base, and developing strong communication skills to clearly guide users through solutions. Collaborating closely with development teams and regularly participating in training sessions can also help technical support staff resolve issues more efficiently and provide a better customer experience.

What is the difference between Mobile Technical Support vs Help Desk Technician?

AspectMobile Technical SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, remote, field serviceHelp desk, call center, remote
Industry UsageMobile device companies, telecom providersIT support, corporate help desks

Mobile Technical Support and Help Desk Technicians both assist users with technical issues, but Mobile Technical Support specializes in troubleshooting mobile devices and related hardware/software, often in diverse environments. Help Desk Technicians handle a broader range of IT issues across various systems, primarily via remote support. While certifications overlap, Mobile Technical Support focuses more on mobile technology, making it distinct in work environment and industry applications.

What are the most commonly searched types of Technical Support jobs in Georgia?

The most popular types of Technical Support jobs in Georgia are:

Infographic showing various Mobile Technical Support job openings in Georgia as of September 2026, with employment types broken down into 73% Full Time, 7% Part Time, and 20% Contract. Highlights an 100% In-person job distribution.

Technical Field Support

Atlanta, GA

W.W.Williams Company
Trucking • 501 - 1,000 employees
Learn more about W.W.Williams Companyexternal

$32K - $40K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

W.W. Williams rating

7.6

Company rating: 7.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Technical Field Support Opportunity Summary:

The Technical Field Support role will provide internal and external product and technical support for a specific power generation, HVAC mobile equipment,heavy-duty diesel product line, or other OEM products by performing the following duties.

Job Duties:

  • Schedules and conducts Branch training for power products.
  • Compares the training levels of the technician to factory-determined training requirements, identifying areas of improvement for skills and training.
  • Works directly with customers to resolve any product failures or diagnostic issues.
  • Supports new product and service sales team with technical expertise.
  • Develops and instructs service and sales teams on the use of manufacturer-developed software.
  • Ensures the branch is properly tooled to handle all service situations.
  • Communicates any product changes or information.
  • Directly communicates with suppliers.

Work Experience & Qualifications:

  • Associate's degree or related experience/training
  • Strong written and verbal communication skills
  • Ability to identify and implement process efficiencies
  • Computer and software skills including Excel and the Microsoft Office Suite.

Employee Benefits & Rewards:

  • 8 Paid Holidays & 1 Paid Wellness Day
  • Paid Time Off
  • Employee Referral Bonus Program
  • Medical, Dental & Vision Insurance401k with a Company Match
  • Company Paid Training
  • Growth & Leadership Opportunities

About the Company:

W.W. Williams was founded in Columbus, Ohio, in 1912. Today The W.W. Williams Companies have a broad portfolio of businesses located throughout the U.S. and Mexico. The W.W. Williams Companies include CT Power and Guaranteed Truck Service. W.W. Williams offers a full range of industry-leading products, while providing technical/mechanical service and repair, remanufacturing and warehouse/supply chain management solutions to a varied customer base. Our products and services include diesel engines, transmissions, heavy duty truck repair, transport refrigeration, power generation and third-party supply chain logistics services. Our customers include on-highway truck fleets, off-highway equipment users, data centers, hospitals, Department of Defense OEMs, vehicle OEMs, U.S. Military and boat owners to name a few.

What began as a small family-owned business has evolved into one of the nation's most diversified solutions provider. We are relentlessly dedicated to helping our customers achieve maximum up time. From single trucking to cranes to fleet management to power generators to military and commercial packaging - consider it done.

We are Genuine. Honest. Passionate. That's not a slogan, it's a mantra. Everyone who wears the W.W. Williams name - from service technicians to advisors to business executives - is committed to getting the job done right, the first time around. Our people are our greatest assets; we support our team with access to world class training and development opportunities. It's this level of investment and care that matters to customers, giving you peace of mind that your fleet is in the right hands.

W.W. Williams is one of the nations largest sales and service networks of industrial power products. With multiple locations across the US and Mexico, we are dedicated to providing highly professional service and strong relationships with our customers.

Join us for a career where you'll grow both personally and professionally in a welcoming, diverse, and inclusive environment.

Competitive wages and benefits. AAP/EPE/M/F/Vets/Disabled, DFWP.

What W.W. Williams employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom