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Mobile Support Jobs in Springfield, TN (NOW HIRING)

Lyft

Repair Coordinator

Nashville, TN · On-site

Provide on-call mobile support for off-hours crews, travel between depot/warehouse/third-party sites as needed, and coordinate with parts suppliers and repair vendors. * Safety & Environmental ...

Lyft

Repair Coordinator

Nashville, TN · On-site

Provide on-call mobile support for off-hours crews, travel between depot/warehouse/third-party sites as needed, and coordinate with parts suppliers and repair vendors. * Safety & Environmental ...

WME Group

Senior IT Support Engineer

Nashville, TN · Hybrid

Support iOS and Android mobile devices, including enrollment, troubleshooting, replacement ... coordination, and end-user guidance. * Maintain accurate asset inventory, equipment staging records ...

Wmeimg

Senior IT Support Engineer

Nashville, TN · Hybrid

Support iOS and Android mobile devices, including enrollment, troubleshooting, replacement ... coordination, and end-user guidance. * Maintain accurate asset inventory, equipment staging records ...

T-Mobile

Mobile Associate - Retail Sales

Nashville, TN · On-site

$20/hr

Job Overview Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the ... • Support team initiatives and create an inclusive environment * Education : * High School ...

T-Mobile

Mobile Associate - Retail Sales

Nashville, TN · On-site

$20/hr

Job Overview This role supports retail operations by engaging customers and facilitating their ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

Smith Seckman Reid

Desktop Support II

Nashville, TN · On-site

$19.50 - $24.75/hr

Support hardware including servers, laptops/desktops, video conferencing systems, mobile devices, plotters, and unified messaging. * Set up, configure, and troubleshoot company tablets and cell ...

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Showing results 21-40

All JobsMobile Support JobsMobile Support Jobs in Springfield, TN

Mobile Support information

See Springfield, TN salary details

$11

$17

$24

How much do mobile support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for mobile support in Springfield, TN is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.28 per hour, depending on experience, location, and employer.

What is mobile support?

Mobile Support refers to the assistance and troubleshooting provided to users of mobile devices such as smartphones and tablets. This support typically includes helping with software issues, connectivity problems, app installations, device setup, and hardware troubleshooting. Mobile Support specialists may assist customers via phone, chat, email, or in-person to resolve technical issues and ensure devices function properly. The goal is to enhance the user experience and minimize downtime caused by mobile device problems.

What are some common challenges faced by mobile support professionals, and how can they be addressed?

Mobile Support professionals often encounter challenges such as troubleshooting diverse device types, managing frequent software updates, and addressing connectivity issues. Staying updated with the latest mobile operating systems and device models is essential for providing effective solutions. Building strong communication skills helps in guiding users through complex technical steps, while collaborating with development and IT teams ensures timely resolution of persistent issues. Proactively documenting solutions and sharing knowledge within the team can also improve efficiency and user satisfaction.

What are the key skills and qualifications needed to thrive as a mobile support specialist, and why are they important?

To thrive as a Mobile Support specialist, you need a strong understanding of mobile operating systems (iOS, Android), troubleshooting techniques, and excellent customer service skills, often supported by relevant IT certifications. Familiarity with mobile device management (MDM) systems, remote diagnostic tools, and ticketing software is typically required. Outstanding communication, patience, and problem-solving abilities help you deliver effective support and build user trust. These skills ensure quick resolution of technical issues, high user satisfaction, and efficient support operations in technology-driven environments.

What is the difference between Mobile Support vs Mobile Device Technician?

AspectMobile SupportMobile Device Technician
CertificationsBasic certifications like CompTIA A+ often preferredMore specialized certifications such as Apple Certified iOS Technician or Samsung Certified Technician
Work EnvironmentCustomer service centers, help desks, remote supportRepair shops, service centers, on-site troubleshooting
Job FocusProviding technical support, troubleshooting, and user assistanceDiagnosing and repairing hardware/software issues on mobile devices
Industry UsageCommon in telecom, retail, and tech support sectorsPrimarily in electronics repair and manufacturing industries

Mobile Support roles focus on assisting users with mobile device issues through support channels, while Mobile Device Technicians specialize in repairing and diagnosing hardware problems. Both roles require technical knowledge, but Mobile Support emphasizes customer service and troubleshooting, whereas Mobile Device Technicians focus on hands-on repairs.

Mobile Support jobs near you
Infographic showing various Mobile Support job openings in Springfield, TN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $36,520 per year, or $17.6 per hour.

Repair Coordinator

Lyft

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Lyft rating

7.6

Company rating: 7.6 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

2nd of 9 rated taxi private hire

Job description

About Flexdrive
At Flexdrive, we're at the forefront of revolutionizing transportation by building the operational backbone for autonomous vehicle (AV) fleets. As a leader in fleet management, we're leveraging our expertise to enter the AV space, forming strategic partnerships with cutting-edge technology providers. We're looking for dedicated team members to help us pioneer this new chapter, starting with our first AV depot in Nashville, Tennessee.
The Opportunity
Reporting to the Service Lead, Flexdrive is seeking a decisive and security-conscious Repair Coordinator to own the complete repair and parts lifecycle for our 24/7 AV operations - from the initial intake of a vehicle requiring service, through parts procurement and consumption, to the vehicle's final release back into the active fleet. This role is the central hub for service workflow, technician support, and inventory infrastructure: coordinating work assignments, comprehensive vehicle information, and correct parts availability to minimize vehicle downtime and uphold the high availability standards required for an autonomous fleet. The Repair Coordinator directly impacts the operational efficiency, inventory accuracy, and reliability of Flexdrive's AV deployment.
This position offers unique exposure to cutting-edge AV technology and supply chain management in a highly regulated environment. The role requires someone who can balance operational efficiency with uncompromising security standards, provide 24/7 support coverage, and maintain perfect inventory accuracy. If you excel at detailed inventory management, shop-flow coordination, and thrive in mission-critical operations, we encourage you to apply.
Work Schedule & Shift Availability
Day Window Shift Pattern
This role supports 24/7 AV depot operations and requires availability to work day window shifts, with hours scheduled between 6:30am - 9:30pm. Specific shift times and schedules will be determined based on operational needs and business requirements.
Responsibilities
1. Work Order & Repair Cycle Management
  • Repair Order Processing: Initiate work orders from diagnostics, inspections, and automated alerts; assign work to technicians based on skill, workload, and depot priorities; close completed repairs after verifying labor, parts, and "Three Cs" (Complaint, Cause, Correction) documentation in the fleet management system.
  • Cycle Time & Labor Oversight: Track vehicle downtime against SLAs, escalate stalled repairs (parts delays, diagnostic challenges), and review technician time against standard repair times to flag training needs.
  • Technician Liaison: Communicate repair priorities, parts availability, and work order status between operations and maintenance teams to optimize vehicle turnaround.
2. Inventory & Parts Management
  • Inventory Control & Transactions: Manage on-site inventory of AV components, consumables, and spare parts; execute all receipts, consumption, cycle counts, and discrepancy reconciliation through partner inventory systems (SAP), maintaining 99%+ accuracy.
  • Procurement, Kitting & Logistics: Track parts deliveries and expedite critical orders to prevent downtime, pre-kit parts for scheduled work orders, and manage inbound freight intake at the dock.
  • Service-Parts Integration: Allocate parts to active work orders and ensure consumption is accurately tracked to the correct vehicle/work order for billing and warranty.
3. Security & Quality Compliance
  • Proprietary Component Security: Maintain strict chain-of-custody and secure, limited-access storage for AV proprietary hardware and other high-value components, preventing unauthorized access or disposal.
  • Quality & Discrepancy Management: Maintain quarantine areas for non-conforming parts, verify inbound shipments against documentation, and report discrepancies (overages, shortages, damage) within 24 hours.
  • Documentation & SOP Adherence: Maintain audit-ready Repair Order and inventory records and conform to all partner service, inventory, and hardware transaction SOPs.
4. System Operations & Reporting
  • Fleet & Inventory Systems: Log all parts consumption and serial-number tracking in the fleet management system for full lifecycle traceability.
  • Reporting & Analytics: Generate inventory and service reports, analyzing consumption and cycle-time trends to optimize stock levels, throughput, and carrying costs.
5. 24/7 Coordination & Safety
  • Cross-Shift Continuity: Lead daily pass-down meetings and maintain handover documentation covering WIP, down vehicles, and safety campaigns to ensure continuity across shifts.
  • On-Call & Multi-Site Support: Provide on-call mobile support for off-hours crews, travel between depot/warehouse/third-party sites as needed, and coordinate with parts suppliers and repair vendors.
  • Safety & Environmental Compliance: Handle hazardous materials and waste streams per EHS/NFPA standards, use required PPE, and safely operate forklifts and pallet jacks per material handling and pedestrian safety protocols.
Technical Requirements
  • Proficiency with ERP or similar inventory management systems (SAP strongly preferred)
  • Ability to use fleet/shop management tools for work order processing and parts consumption tracking
  • Competency with mobile devices and inventory scanning equipment
  • Basic Microsoft Office/Google Workspace skills for reporting
  • Understanding of inventory management best practices (FIFO, cycle counting, ABC analysis)
Experience
  • High school diploma or equivalent required; Associate degree in Supply Chain, Logistics, Business, or related field preferred.
  • 2+ years of experience with Shop Management Systems (SMS) or Fleet Management Systems and with ERP systems (SAP strongly preferred), including creating estimates, managing WIP (Work in Progress), inventory transactions, cycle counting, and reporting.
  • Demonstrated experience managing high-value or sensitive inventory with strict security requirements.
  • Strong attention to detail with a proven track record of maintaining high fleet availability and inventory accuracy (98%+) while meeting Repair Cycle Time SLAs.
  • Experience with automotive parts nomenclature, identification, and handling procedures preferred.
  • Physical capabilities including the ability to lift up to 50 lbs unassisted, maneuver heavy automotive components (100+ lbs) using pallet jacks, team lifts, or other material handling equipment, stand/walk for extended periods, and operate material handling equipment.
  • Forklift Certification: Willingness to obtain and maintain OSHA-compliant forklift certification (sit-down/stand-up) within 30 days of hire. Current valid forklift certification and prior heavy-part handling experience is a plus.
  • Valid driver's license with clean driving record for travel between locations.
  • Flexibility to work various shifts and provide on-call support during nights/weekends as needed.
Benefits
  • Great medical, dental, and vision insurance options
  • Mental health benefits
  • Family building benefits
  • Salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Pre-tax commuter benefits
  • Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Note: For this role, candidates must reside in states registered for Flexdrive Services LLC.
This role is on-site at a Lyft Flexdrive hub or office location full time. #Onsite
The expected base pay range for this position in the Nashville area is $20.11 - $25.13, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Flexdrive is an Equal Opportunity Employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. Flexdrive also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Flexdrive will also consider employment for qualified applicants with criminal histories consistent with applicable federal, state and local law.

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About Lyft

Sourced by ZipRecruiter

At Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Industry

Ground public transportation

Company size

5,001 - 10,000 Employees

Headquarters location

San Francisco, CA, US

Year founded

2012

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